carplatesdirect.com Reviews

Name: carplatesdirect.com
Rating: 4.37

4.4 Rating 1,271 Reviews

83 %

of reviewers recommend carplatesdirect.com

Company Reviews

Metrics

4.4

Based on 1,271 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

carplatesdirect.com 5 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

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“very slow delivery..... paid for express and ended up buying another plate before this one arrived...”

Helpful Report

Posted 1 month ago

“Good quality and excellent communication”

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Posted 1 month ago

“I placed my order including proof of plate and ID before the 2pm deadline on Friday, and paid the Express Delivery. The order did not leave them until Tuesday and arrived Wednesday afternoon. I also asked for there to be no postcode printed at the bottom of the plates, this was missed. I chased via email 3 times and was answered once and ignored the rest of the times. All they had to do was refund the Express element as it was not despatched same day.”

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Posted 1 month ago

“Ordered express delivery took 5 days to deliver even though I paid extra for delivery. James good but the rest of customer services very poor indeed, no follow up to email or 3 call chasing up what was happening”

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Posted 1 month ago

“Superb service, great product”

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Posted 1 month ago

“Used this service before ,and as ever easy to use online service,arrived in good time ,well packaged and with appropriate screws ect. I think a great quality product and great service,highly recommend.”

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Posted 1 month ago

“V.Pleased.Good products,promptly delivered.”

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Posted 1 month ago

“Just the job”

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Posted 1 month ago

“THIS IS A SCAM WEBSITE/COMPANY - AVOID, AVOID, AVOID!!!!!!!!!!!!!!! I ordered my number plates about a month ago. I got a confirmation email and then never recieved the plates. Tried phoning multiple times and left voicemails and never got a call returned. Used the chatbot multiple times to be fobbed off by an AI service that promised to have it resolved by the end of the day and still no contact with a real human being. I have currently opened a case with my credit card company as i have still never received the number plates and the tracking number from evri still shows them as "expecting the parcel' so they have not even made them or dispatched them to the courier to send. Yu will not get to speak to anyone and be fobbed off by a chatbot and they will take your money and try to con you. Dont make the mistake i did and use a reputable company instead!!!!!”

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Posted 1 month ago

“Plates were good quality, delivered on time and ordering was easy.”

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Posted 1 month ago

“Ordered 4 plates all correct with a prompt delivery. Would use again.”

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Posted 1 month ago

“First class highly recomended”

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Posted 1 month ago

“I needed some new plates for my cherished number. The reviews were good so I went ahead. Very pleased with the result.”

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Posted 1 month ago

“Arrived quickly well packed and plates just as hoped .. thank you.”

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Posted 1 month ago

“plates have yet not arrived”

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Posted 1 month ago

“Quick and easy process with decent quality registration plates”

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Posted 1 month ago

“My new plates arrived within delivery timetable. Well made and they look good on the vehicles, infact Ive just ordered another set for a new car I picked up today. Many thanks.”

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Posted 1 month ago

“Absolutely amazing service. The plates were delivered fast, the packaging is great, and the plates are top quality. Definitely will use again.”

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Posted 1 month ago

“Really happy with the purchase. Delivered within a couple of days. I had a question upon receipt of how to remove the plastic protection on the front of the plates, which was answered immediately by email. Would really recommend this company.”

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Posted 1 month ago

“Very disappointed in delivery time. I ordered Monday for same day despatch and paid£9.99 for express delivery, they arrived late Thursday afternoon. I contacted customer services several times, was promised 3 times that I would get a call back, that never happened. If you need the plates fairly quickly, I would definitely avoid this company.”

Helpful Report

Posted 1 month ago

carplatesdirect.com is rated 4.4 based on 1,271 reviews