carplatesdirect.com Reviews

Name: carplatesdirect.com
Rating: 4.37

4.4 Rating 1,271 Reviews

83 %

of reviewers recommend carplatesdirect.com

Company Reviews

Metrics

4.4

Based on 1,271 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

carplatesdirect.com 5 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent Service and quick turnaround”

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Posted 1 month ago

“Very pleased with these plates, they are perfect thank you. Will definitely recommend carplatesdirect.com.”

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Posted 1 month ago

“A month has passed since I placed the order , I've called numerous times and nobody answers the phone. I've sent numerous emails and had no response. I've had numerous online chats with a robot who is always very aplogetic and assures me that somebody will be in touch but still no contact and no plates. I've emailed again today and asked for a refund as I'll just buy the plates elsewhere”

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Posted 1 month ago

“A week later still waiting for delivery”

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Posted 1 month ago

“They refused to supply a vat invoice and say this was only possible for businesses who paid via paypal, we need this for company accounts and legally a vat invoice should be supplied, they refused to then reply.”

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Posted 1 month ago

“New plate ordered for new private reg, quality was good and arrived eventualy but not same day depatch as advertised. Received no reply by email and no one ever answered the phone even after repeated attempts on different days and times. Website clearly states SAME DAY DESPATCH and speedy delivery but in my experience this was not the case. we states 4.9 stars but trustpilot level is 3.6. 3 Stars only as whilst they are good plates and fair cost but the Customer service and website info and ratings is marketing hype and not a reflection on my experience”

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Posted 1 month ago

“Everything as ordered. Fast and efficient.”

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Posted 1 month ago

“Very good plates sent quickly. Would definitely recommend.”

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Posted 1 month ago

“Great way to customise your plate. Arrived on time and looks great. Quality product. Would reccommend.👍”

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Posted 1 month ago

“Never got delivered”

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Posted 1 month ago

“Well designed and easy to use ordering system. Full range of options producing a high quality product. I was surprised just how quickly my plates arrived given that we had bank holiday to work round. Recommended.”

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Posted 1 month ago

“Thank you so much! Ordered and delivered in less than a week! Great quality and even added a last mine edit i emailed them about!!”

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Posted 1 month ago

“The car plates arrived quite quickly and were fine - the yellow colour on the rear plate was much lighter than is normal. I hope this will not be a problem with the police or DVLA”

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Posted 1 month ago

“Arrived on time and look well made. Can't say anything more than that.”

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Posted 1 month ago

“Not good! I ordered the number plate with premium delivery and it wasn’t delivered. I then complained and they said they sent me a replacement and i’m still waiting for it. apparently they’ve sent it with premium delivery but i’ve still been waiting 4 days.”

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Posted 1 month ago

“Absolutely incredulous that I get asked to review my purchase when I’ve still not received the goods. Order placed before the 1pm cut off for express delivery, paid the additional cost for express delivery and 4 working days later no sign of my number plate. Just lots of emails telling me it has been manufactured that it gone astray that it’s out for delivery, tracking link does not work so no idea where the plate is or when I might see it. Hands down the poorest shopping experience I’ve ever had.”

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Posted 1 month ago

“5/5 perfect fitment easy to install perfect for any enthusiast looking for an upgrade”

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Posted 1 month ago

“Very good service”

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Posted 1 month ago

“The plates have come and were really good quality! Easy to fit with the fixing kit and I can’t fault the quick delivery and turnaround from the day I ordered them!”

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Posted 1 month ago

“Responsive customer service and good plates.”

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Posted 1 month ago

carplatesdirect.com is rated 4.4 based on 1,271 reviews