carplatesdirect.com Reviews

Name: carplatesdirect.com
Rating: 4.34

4.3 Rating 1,347 Reviews

82 %

of reviewers recommend carplatesdirect.com

Company Reviews

Metrics

4.3

Based on 1,347 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

carplatesdirect.com 5 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

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“Unfortunatley through no fault of their own delivery was not made , but they delt with it quickly and efficiently so will recomend and use them again”

Helpful Report

Posted 4 months ago

“Great easy ordering system with plenty of checks. Once ordered items were delivered earlier than expected. Recommend this company.”

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Posted 4 months ago

“Really impressed with the service from Carplatesdirect. The plates were made up and shipped swiftly. Well packaged and good quility. Many thanks.”

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Posted 4 months ago

“Plates ordered made and delivered very swiftly,fitted and looking great, fantastic value for money.”

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Posted 4 months ago

“3 Crackers, Service, Quality of Plates and Price.”

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Posted 4 months ago

“I PAID EXTRA FOR NEXT DAY DFELIVERY BUT PLATES TOOK SEVEN DAYS TO ARRIVE (Evri delivery.) REFUND PLEASE.”

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Posted 4 months ago

“I have not yet received my plates, I ordered them one week ago and am now having to chase Evri as these have not been delivered. I have E-mailed Car Plates Direct but they have not responded.”

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Posted 4 months ago

“Great job”

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Posted 4 months ago

“Terrific looking plate, very well made. I will recommend the company to anyone who needs to renew their plates.”

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Posted 4 months ago

“Easy to use website and delivery was quick. Really impressed with the quality and fitting to car was easy. Only comment I’d make is Evri delivered the plates to the wrong address. Not plates direct fault, but perhaps they should use a different courier. Evri are the worst!”

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Posted 4 months ago

“Quick and easy to use.”

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Posted 4 months ago

“Wow - incredible quality plates and with all fixings - the best plates I’ve ever had on my car - thanks guys”

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Posted 4 months ago

“Excellent service, arrived before time 5 stars”

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Posted 4 months ago

“I received a pair of plates, the front was much smaller writing than the back. I emailed about this and was asked to send photos which I already had anyway then told if they had been used I couldn’t have a refund. I had to put them on as needed to use the vehicle. I replied to their email as hadn’t heard anything but have still not had a response. Also my son said they should have asked for my v5 or similar before issuing which they did not do queried this also on my email which they again have not replied to. So therefore I have no idea if these plates are ok to use so will probably end up buying another pair.”

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Posted 4 months ago

“Easy to order and fast delivery”

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Posted 4 months ago

“Fantastic service, Great plates at a great price and delivery was as stated , highly recommend”

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Posted 4 months ago

“very slow delivery..... paid for express and ended up buying another plate before this one arrived...”

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Posted 4 months ago

“Good quality and excellent communication”

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Posted 4 months ago

“I placed my order including proof of plate and ID before the 2pm deadline on Friday, and paid the Express Delivery. The order did not leave them until Tuesday and arrived Wednesday afternoon. I also asked for there to be no postcode printed at the bottom of the plates, this was missed. I chased via email 3 times and was answered once and ignored the rest of the times. All they had to do was refund the Express element as it was not despatched same day.”

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Posted 4 months ago

“Ordered express delivery took 5 days to deliver even though I paid extra for delivery. James good but the rest of customer services very poor indeed, no follow up to email or 3 call chasing up what was happening”

Helpful Report

Posted 4 months ago

carplatesdirect.com is rated 4.3 based on 1,347 reviews