carplatesdirect.com Reviews

Name: carplatesdirect.com
Rating: 4.34

4.3 Rating 1,347 Reviews

82 %

of reviewers recommend carplatesdirect.com

Company Reviews

Metrics

4.3

Based on 1,347 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

carplatesdirect.com 5 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Plates never arrived and in spite of a number of attempts to contact the company - no response … very disappointing”

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Posted 6 months ago

“Item not received and now not answering emails 👎🏻 Very poor and paid for express delivery”

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Posted 6 months ago

“Delivered wrong plates one was the one I had ordered one was not”

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Posted 6 months ago

“Plates are good, exactly what I wanted but delivery was sooo poor.”

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Posted 6 months ago

“Terrible service. Waited a week for number plate, still not arrived, which delayed the sale of my motorcycle. Wasted soo much time trying to speak to someone at the company and speaking to the useless bot! Sent Numerous e mails with no response to my requests. Eventually e mailed three times now requesting a full refund and am still awaiting a response, no refund. My advice is give this company a wide berth 😞”

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Posted 6 months ago

“Ordered with plenty of notice and provided required docs at same time paid extra for express for next day dispatch, 2 days pass with no mention of dispatch contacted and they agreed to refund due to not being dispatched when paid for and then email regarding manufacture received and plates received days later”

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Posted 6 months ago

“Never returned my calls or email. Still do not have my plates...disgustting service. Takes money and no goods”

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Posted 7 months ago

“I have not received my order............”

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Posted 7 months ago

“Order was not completed as requested and non existent communication to try and resolve the problem. No response”

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Posted 7 months ago

“I ordered a plate on Sunday 8th March and paid for express delivery. Today, Monday 16th March I am still waiting for it.”

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Posted 7 months ago

“Lack of attention to detail / checking paperwork supplied - incorrect number on plate received.”

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Posted 7 months ago

“Should have asked questions before taking payments”

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Posted 7 months ago

“I ordered a car plate and paid for express delivery. The car plate has never arrived. As there is no number to call, I have emailed on several occasions to chase my order and received no response. I am very disappointed because as it stands, I have been ripped off. I would highly recommend to anyone else not to buy from car plates direct.”

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Posted 7 months ago

“Terrible customer service after receiving plates one illegal as has blue tint in it and I was pulled over I have called numerous times and sent a few e mails to get the matter resolved to date NO RESPONSE I am taking further action BEWARE”

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Posted 7 months ago

“Terrible service bought a full set of plates arrived Front ones had a blue tinge to them as i hads already registered the new number i had to use them and i got pulled over looking at a big fine now reported the issue on numerous e mails and tried calling their number NO RESPONSE after 2 days trying now in the throes of going to trading standards BEWARE”

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Posted 7 months ago

“Total scam. Ordered last Monday midday, paid £10 the top delivery option. Website clearly states SAME DAY DESPATCH. Wasn't despatched till Wed afternoon. No reason given, no comms at all! Poor customer service follow up as not interested trying to resolve. Had to visit Halfords on Wed evening to buy elsewhere for daughters birthday. Didn't get an appology just copy / pasted small print saying same day despatch not guaranteed. Still ongoing as no answer 5 emails and 1 week later. Wish I had read the reviews on Trustpilot first! Lots of people having problems.”

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Posted 8 months ago

“The plates were not as advertised there was a grey boarder on the advert but was not on the number plate”

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Posted 8 months ago

“Paid for express delivery but plates have still not arrived 6 days later so not especially happy”

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Posted 8 months ago

“I did not receive the car plates … Evri said they had delivered but they never appeared”

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Posted 8 months ago

“poor delivery service from Evri and the front plate was covered with a blue film, with no instructions as to how to remove it. I had to email to find out how to remove it and got a curt response.”

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Posted 8 months ago

carplatesdirect.com is rated 4.3 based on 1,347 reviews