carplatesdirect.com Reviews

Name: carplatesdirect.com
Rating: 4.37

4.4 Rating 1,271 Reviews

83 %

of reviewers recommend carplatesdirect.com

Company Reviews

Metrics

4.4

Based on 1,271 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

carplatesdirect.com 5 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i wanted legal plates”

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Posted 11 months ago

“Wrong name and not full address on package therefore Evri struggled to find me although they didn’t try very hard.”

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Posted 1 year ago

“It’s a bit of a joke really. I paid £9.99 for express delivery to get the following day (as ordered before 2pm) and a week has passed and I still don’t have the plates. Wish I’d just gone to Halfords to be honest. Certainly wouldn’t use you again nor recommend.”

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Posted 1 year ago

“Avoid at all costs, ordered a week ago using the priority service, took a week before I heard anything. They ignore all communication. Passed to bank for a charge back and purchased elsewhere”

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Posted 1 year ago

“Little point asking for a review when the plates haven’t actually arrived yet.”

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Posted 1 year ago

“Only took a week to deliver...”

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Posted 1 year ago

“I paid £9.99 for express delivery, plates arrived 9 days later. went for the 3d option I was disapointed as not as good as other plate makers. plates delivered by the cheapest most usless courier company in england. very disapointed would not use car plates direct or evri again.”

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Posted 1 year ago

“I ordered with express delivery, they sent a parcel which was empty. I sent it back with the courier and emailed car plates directly. I had a reply asking for the order number and ever since then I’ve been unable to get in contact with them or heard anything about my order. I’ve currently been conned out of £30+. Recommend no one ever uses them”

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Posted 1 year ago

“I haven't received my plates yet”

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Posted 1 year ago

“Paid for the express delivery and came a week later. I email them after day 4 of placing order they said wait a day first then the next day got a email saying it will be delivered the following day so 7 days in total no offer for refund on the express delivery I paid for either.”

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Posted 1 year ago

“scam company, ordered legal plates sent plates with no spacing, no postcode and not british standard, trustpilot reviews of 5* fake, no address on site ad, no phone number unable to return for refund, email given unable to connect, failure notice every time,terms state no refunds for any reason, illegal site, contacted consumer line to report trading standards, scabs”

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Posted 1 year ago

“I was told I’d receive my payment for the plates I’d sold last week, then it turned to ‘early this week’ it’s Saturday and I’ve still not received payment. Dodgy website.”

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Posted 1 year ago

“Terrible service, ordered the plates on the 16th March and still not received. No replies to my emails, where are my plates?!”

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Posted 1 year ago

“Apparently it's illegal to have your own slogan on the plates! That makes mine illegal and there is no warning of this! Perhaps you'd like to supply a free legal set?”

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Posted 1 year ago

“It was the wrong size.”

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Posted 1 year ago

“I AM NOT HAPPY WITH YOUR SERVICE, I HAVE EMAILED YOUR CUSTOMER CARE TEAM AS NO RESPONSE, I HAVE NUMBER PLATES APPARENTLY SENT BACK TO YOU AND I HAVE NOT HAD CONFIRMATION. ALONG WITH PAYING EXTRA MONEY FOR EXPRESS DELIVERY, AND ITS TAKEN ALL MY ORDERS OVER A WEEK TO DELIVER AND YOU ATTEMPT TO DELIVER TO BUSINESSES OUTSIDE BUSINESS HOURS. I WOULD LIKE TO FIND OUT WHATS HAPPENED TO THE NUMBER PLATES THAT WERE NOT DELIVERED URGENTLY.”

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Posted 1 year ago

“This review is based on my purchasing experience. The plates I received were not legal (with the required supplier markings) because the website is set to the default option of 'custom' plates. The default should be set to the other way round so customers do not inadvertently fall foul of the law. So wasted £31 but bought new plates from another plate supplier who were very clear that their plates were DVLA compliant. Also in my experience, carplatesdirect do not answer their calls or emails, so trying to contact them is futile.”

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Posted 1 year ago

“Scam took my money never sent the plates,”

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Posted 1 year ago

“Plates arrived 9 days after purchase, even though I paid for express delivery. Impossible to speak to someone, didn't return any emails I sent,plates were what I wanted,but,customer service was a bismal,things only started to move when I contacted PayPal to investigate.”

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Posted 1 year ago

“Do not use, they are a scam”

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Posted 1 year ago

carplatesdirect.com is rated 4.4 based on 1,271 reviews