carplatesdirect.com Reviews

Name: carplatesdirect.com
Rating: 4.37

4.4 Rating 1,271 Reviews

83 %

of reviewers recommend carplatesdirect.com

Company Reviews

Metrics

4.4

Based on 1,271 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

carplatesdirect.com 5 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order placed on 25th October and today is the 5th November and still no plates have arrived. Tried to use the chat function on website and its really poor (order tracking broken) and no number to call for help. I have them being fitted in 2 days time and no plates; left plenty of time. Really needs to be much better - disappointed in the service so far.”

Helpful Report

Posted 1 year ago

“Does not say when ordering that they are not legal plates only once you have paid they let you know this”

Helpful Report

Posted 1 year ago

“Wasn’t clear between show plates and legal. Therefore received show plates that I couldn’t legally put on my car. Poorly finished with chewed and rough edges. Avoid.”

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Posted 1 year ago

“Delivery is claimed to be 3 working days. I’ve currently been waiting 5 working days and the registration plates have still not arrived. These were for a birthday gift which are not after the event.”

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Posted 1 year ago

“Still not arrived, weeks have passed, very unhappy would like a refund”

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Posted 1 year ago

“As with many others my experience was terrible. Opted for express delivery at £9.99 & over a week later still no number plates. Claiming a refund from my credit card company. DO NOT USE THIS COMPANY.”

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Posted 1 year ago

“Ordered and expected “legal plates” I received plates with small letters, illegal for road use. Car plates direct refuse to take any responsibility. Dispute ongoing.”

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Posted 1 year ago

“carplatesdirect.com has a faulty software platform and despite that I clicked on the option for a flag on the left and some characters in the label at the bottom the plates arrived without these. I requested the correction but carplatesdirect.com refuaed to provide the plates I had requested on their sales software platform. I have returned the wrong plates and expect a refund and will order from another manufacturer”

Helpful Report

Posted 1 year ago

carplatesdirect.com is rated 4.4 based on 1,271 reviews