“I have found my dealings with your company have been handled very well. I would like to make a small suggestion to you. How about a printed card with all the telephone numbers for the various departments, that one could be having to search through paper work for. It is the last thing you need when you have an emergency.
It would be so simple just to look on the fridge door and find the numbers instantly available.
Trust you will give it some thought, and put me top of the list if you do.
Thanks.”
“I have been with Castle Insurance for a number of years now its quick and easy to
renew policy and they will always look into getting you a competitive price. Any
claims are dealt with efficiently and the staff are always friendly/”
“VERY HELPFUL AND INFORMATIVE REPRESENTATIVE UNDERSTOOD MY REQUIREMENTS AT A RESONABLE PRICE.SATISFIED CUSTOMER FOR THIS YEAR.SEE WHAT NEXT YEAR BRINGS?”
“Have renewed with Castle Cover this year, as we had to make a claim last year for one of my husband's hearing aids.We were fully compensated right away, and have only praise for the way the matter was dealt with.
E.Green Waltham Forest”
“Efficient, helpful and not bad prices. Staff always peasant and cheerful on the telephone, things happen when they say they will, hence I now have been a customer for several consecutive years.”
“Chose this insurance for my elderly mother. Very helpful in letting me manage her policy on her behalf. They understand the need for family members to assist elderly relatives.”
“Renewing policy was easy. Disappointing to find that even having made no claims for several years, premium was up by about 20%, but this year, I was too busy to get multiple quotes.”
