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Castle Cover Reviews

4.1 Rating 605 Reviews
78 %
of reviewers recommend Castle Cover
Read Castle Cover Reviews

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Anonymous
Anonymous  // 01/01/2019
Staff are always very helpful and never try to get you to accept things that you do not want or need.They always try to make sure that you take cover that is best for you, regarding your personal situation. Altogether Castle Cover is the one for me, this is why i have been with them for several years . I expect they will stay the same for many more years to come. Many Thanks Henry Wapshott
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Posted 9 years ago
Excellent service via computer. Quick and east.
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Posted 9 years ago
NO PROBLEM RENEWING MY INSURANCE, QUOTE CAME , TELEPHONED TO ACCEPT. JOB DONE. I HAVE BEEN WITH CASTLE FOR A FEW YEARS NOW, AND I HAVE NEVER HAD A PROBLEM EVEN OVER A FREEZER CLAIM. WELL DONE CASTLE
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Posted 9 years ago
I found the staff very helpful and polite I also got a good deal on my car policy
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Posted 9 years ago
goof cover at reasonable price. been with them for 5 or6 years, would have been nice to get a small discount fot being loyal
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Posted 9 years ago
Staff are so helpful and friendly
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Posted 9 years ago
excellent value and easy to use service plus phone number to talk to a real person
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Posted 9 years ago
I called Castle and asked why my premium had gone up so much from last year and asked if anything could be done to have a discount on the requested premium. The Castle representative on the phone checked with his superior and they agreed to give me a discount because I had been with the Company for a few years. This was very much appreciated
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Posted 9 years ago
Excellent company and service.
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Posted 9 years ago
The renewal process was very easy and the assistant was helpful and polite.
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Posted 9 years ago
The young lady who arranged the renewl was friendly, helpful and concise.
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Posted 9 years ago
Good service all round.
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Posted 9 years ago
This is the 3rd year we have been with you but thank goodness we have not had to put in a claim .
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Posted 9 years ago
Was easy to apply on line. Found customer services very friendly and helpful.
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Posted 9 years ago
Not much to say just renewed without checking other Insurers
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Posted 9 years ago
Straight forward insurance quote easy to do online .
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Posted 9 years ago
I found it very easy to change from previous insurer and have saved costs.
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Posted 9 years ago
I have been a loyal customer in recent years and phoned to discuss the 'Proposal'/Quote received from them. I explained my position clearly to the sales person and she checked how she could identify better value for me and after a short delay there was a compromise towards where my price point was. I was happy to confirm the renewal as the sales girl nearly met my situation on price. I was happy with her helpful attitude.
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Posted 9 years ago
As my renewal date is fast approaching the best thing you can do for me is to give me a very good renewal quote, in the next week or two, I am due to renew towards the end of February. I have had good service from you in the past and depending on your next quote look forward to continuing having our contents insurance with you for another year. However if I am able to get a better/cheaper quote for a new foro old policy that also cover accidental ruin/damage to furniter/carpets/electricals, eg televion, freezer contents, than of course I will have to consider it in compression to the one from yourselves. So I do expect a very good quote from yourselves to cover all the above, plus to take into. Account that I have been a very good customer over the time I have been with you and havenot made a claim on any contents insurance policy fotpr the past fourteen years.
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Posted 9 years ago
Very efficient,excellent value.
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Posted 9 years ago
Castle Cover is rated 4.1 based on 605 reviews