CatFlaps.co.uk Reviews

Name: CatFlaps.co.uk
Address: 3 Small StreetSt Philips, Bristol
Rating: 4.69

4.7 Rating 2,820 Reviews

93 %

of reviewers recommend CatFlaps.co.uk

Company Reviews

Questions

Metrics

4.7

Based on 2,820 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0117 971 9922

Email:

info@catflaps.co.uk

Location:

3 Small StreetSt Philips
Bristol
BS2 0SQ

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CatFlaps.co.uk 4 star review on 25th February 2017

David Pugh

CatFlaps.co.uk 5 star review on 4th February 2017

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a cat activity post, which arrived very quickly. Unfortunately, it was broken and the poor quality made me not want a replacement. There were no others brands on the web site, so I requested a refund. This was provided very quickly and efficiently. While I cannot recommend the product, I would recommend the company as one that has good customer service and honours it's responsibility to give refunds for faulty/broken products, unlike some others I have dealt with.”

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Posted 10 years ago

“Delivered very promptly. Pleased with the service received and the cat flap.”

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Posted 10 years ago

“Would recommend this company as they always respond quickly”

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Posted 10 years ago

“Speedy delivery, well-packed, easy to instal . All-round winner, and good value for money.”

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Posted 10 years ago

“Good price. Arrived within a couple of days. Very satisfied customer!”

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Posted 10 years ago

“Fast service. Excellent quality product. Will use again. JS Swindon.”

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Posted 10 years ago

“I am extremely unhappy with my experience with Catflaps. I ordered a catflap to be delivered to the hotel in Birmingham my friend was going to stay before bringing the package back to me in South Africa. After ordering my friend had to cancel her trip to Birmingham. I contacted Catflaps to try and change the delivering address. Rob in sales told me it was already send off by post and the delivery address could therefore not be changed. I subsequently discovered the package was send by courier (Yodel couriers) which meant that it would have been possible to change the delivery address. I traced the package on Yodel's website which indicated that it was delivered. I contacted the hotel who told me that they did not receive the package. I contacted Yodel who indicated that they delivered the package before 8 in the morning and that someone OUTSIDE the hotel signed for it. I am still waiting for them to come back to me with more info about who signed for it. Meanwhile the package is still missing and my friend is back in South Africa. If the package is found it will cost me some more on top of all the phone calls I now already have had to make. I am very disappointed with Catflaps and Yodel”

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Posted 10 years ago

“Easy to order, with good info for comparison. Sent very speedily; fitted even quicker!”

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Posted 10 years ago

“Quick to fit, went in space of old one,hope it stops unwanted visitors,time will tell.....”

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Posted 10 years ago

“Very fast delivery unfortunately I ordered the wrong item and will have to order again as the box could not be returned but that was my fault. the service from CatFlaps was good”

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Posted 10 years ago

“Excellent customer service. Product is perfect replacement for broken door and keep. Would recommend.”

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Posted 10 years ago

“Very impressed with the speed of delivery. Not able to comment on the actual cat flap yet, as we're waiting to have it fitted into a new door!”

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Posted 10 years ago

“The replacement cat flap & keep arrived before the date stated which was great what was even better was that the item in question was so easy to fit and now we can prevent unwanted strays from entering the kitchen. Fantastic service, well done”

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Posted 10 years ago

“The cat flap we ordered was exactly as described, easy to fit and was in use by our cat within minutes. As the price was also very competitive and the item arrived quickly, we are very pleased with the service and would recommend this seller very highly. Bryan and Helen Hill, High Wycombe”

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Posted 10 years ago

“Cheaper than others, ordered and delivered in a few days. No issues.”

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Posted 10 years ago

“Normally don't write reviews, however so impressed with the delivery time I had too! Ordered on Friday received the goods the very next morning (Saturday)! Great service and be ordering again!”

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Posted 10 years ago

“Quick efficient service, well packaged. Will use the company again”

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Posted 10 years ago

“I was surprised just how nice it looks . I was worried that it may be a bit to slim, but no worries , the cats are using it , and it looks smart, p, stowe”

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Posted 10 years ago

“Excellent item at a very good price and very quickly delivered.”

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Posted 10 years ago

“Excellent customer service... in fact Cat Flap were only customer service who responded to my enquiry over which cat flap was best for us and were really helpful with measurements etc. I have recommended their website to many! Many thanks”

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Posted 10 years ago

CatFlaps.co.uk is rated 4.7 based on 2,820 reviews