CatFlaps.co.uk Reviews

Name: CatFlaps.co.uk
Address: 3 Small StreetSt Philips, Bristol
Rating: 4.69

4.7 Rating 2,820 Reviews

93 %

of reviewers recommend CatFlaps.co.uk

Company Reviews

Questions

Metrics

4.7

Based on 2,820 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0117 971 9922

Email:

info@catflaps.co.uk

Location:

3 Small StreetSt Philips
Bristol
BS2 0SQ

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CatFlaps.co.uk 4 star review on 25th February 2017

David Pugh

CatFlaps.co.uk 5 star review on 4th February 2017

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good product at a very competitive price and fast delivery.”

Helpful Report

Posted 9 years ago

“Excellent service. Arrived exactly as described and fitted as direct replacement for the existing cat-flap. Would definitely have no hesitation in recommending.”

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Posted 9 years ago

“Arrived very quickly. We were replacing an outside flap which complicated the fitting a little bit. But very pleased with result.”

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Posted 9 years ago

“Excellent choice good products fast delivery”

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Posted 9 years ago

“I found dealing with this company very easy and clear and helpful. They took time to explain the different pluses and minuses of various cat flaps and delivered the perfect one.”

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Posted 9 years ago

“Arrived quickly, packaged well. Thank you”

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Posted 9 years ago

“Ordered my product Efficient email system Got my order very quickly”

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Posted 9 years ago

“Good, detailed description on line of replacement flap so when received it fitted perfectly. It arrived promtly the day after ordering.”

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Posted 9 years ago

“Ordered on web said 2 days after a week emailed back with no response. 10 days later rang to be told it was not in stock but would be with me wednesday. That was the last day in the house beofre i moved and it never turned up that day. As i no longer live at the address bo idea if it was ever sent ot not.”

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Posted 9 years ago

“Easy to find what I wanted & quick delivery - very pleased customer.”

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Posted 9 years ago

“Took too long to despatch, 4 days is rubbish”

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Posted 9 years ago

“Great. Long delivery but came when stated”

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Posted 9 years ago

“Very disappointed with customer service. After a week of waiting for dispatch of my goods, sent and email, no response. Called the shop and heard that they out of stock. So shop is not updating it stock on website. Had no courtesy to inform of any delays either. Anyway they promises that they will have that delivered in next two days and will dispatch then. Another lie. Decided to open case on Paypal. No reply from the shop. £ days latter dispatched without any apologies at all.”

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Posted 9 years ago

“I have canceled the order but l still got it last week. I dont know why. never got refund”

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Posted 9 years ago

“Good products and service”

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Posted 9 years ago

“Great cat flap replacement door......fitted in 10 seconds! Excellent delivery and packaging.”

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Posted 9 years ago

“I needed a replacement door flap for my catflap, yet again. Thank goodness I can just buy the flap and not the entire unit. I have two cats that come in at great speed if being chased. This is the third replacement. Good value and very quick service. Only one gripe, would it be possible to make the plastic a bit stronger at the point where it meets the red release button? That way my cats may not manage to break it.”

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Posted 9 years ago

“Really helpful advice, helping me to choose the right cat flap (replacing old catflap for a magnetic one). Absolutely no pressure to buy from them, despite me firing several questions their way! I did end up ordering from them and the new catflap turned up just a couple of days later. Faultless customer service!”

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Posted 9 years ago

“Fast delivery and a perfect fit. Couldn't ask for more.”

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Posted 9 years ago

“Order was underway within hours and arrived within days. Thanks.”

Helpful Report

Posted 9 years ago

CatFlaps.co.uk is rated 4.7 based on 2,820 reviews