“Ordered a Padrone for the wife ahead of an anniversary road trip. It arrived in a damaged box, with over 100 miles on the odometer and a couple of scratches on the case. WTF? After repeated emails, Cateye shipped a new Padrone, but after our trip. This is my fourth purchase from the company over the past few years.
Thanks for nothing.”
“I sent a defective Cateye Padrone computer for repair/replacement within the warranty period to the address shown on the instructions included with the unit. It was returned to me, marked 'Refused, Return to Sender.'”
“My order was mishipped, and I have tried for 2 weeks to get someone from customer service to reply to either phone, email or webform. Does this company still exist or have anyone working for them?”
“This is my 4th Cateye computer. The unit was installed and briefly worked. I replaced both batteries and adjusted thw magnetic pickup to the sensor. I could not get ot to work. I posted pictures of the bike with the computer to show how it was setup. Cateye did not assist with any suggestions of how to troubleshoot the issue. I spent $6 to send it back and Cateye said it worked and charged me a restocking fee. What a rip off.”
