“First of all, the price of the item was high but it is specific to my needs so I accepted the cost. What is not acceptable is the handling time. I live only 5.5 hrs from the seller location and it took 10 days to receive my item. I've purchased items from clear across the county that took less time to arrive using standard shipping. I will not be doing business with CB Radio Supply again.”
“I asked twice about 3 ranger radios and did not get a reply the first time amd second time I told. That they were all made by the same manufacturers. The question was what is the difference between them. So I will go elsewhere to buy my radio.”
“ordered an antenna over a week ago, picked up by ups but now stuck in some type of delay. trying to track through ups but getting nowhere. Where the hell is my antenna? I'm not a happy camper right now.”
“You site said product would ship in 3 to 4 days but it took 7 days. Your site has no phone contact person to check on an order. There was no contact to inform me my order was delayed so I was going to file a claim with Ups.”
As with any item if you feel you have purchased the wrong item please use the returns tab on the site and file for a return. The sr-497 has had several different power cords over the years. We only offer the newer style since that is the only one Stryker offers.
“Package arrived wrapped in paper and, I’m assuming, due to shipping.. the outer edge of the “little will” plastic was broken off. It still performs fine but wtf. Some bubble wrap or some extra effort to shipping this thing safely would have been appreciated. Up your game cb radio supply and send us products appropriately packaged please!”
“I can’t review the product, it still hasn’t been delivered. It was ordered on 1/26/23 and the product is still in CA. The shipping with USPS is horrible and I would suggest another shipping method. If I knew it would be this long I wouldn’t have ordered it. I have gone to the local CB shop and purchased this item.”
There is nothing on our site that guarantees delivery dates. Delivery estimates are just that estimates. Our Shipping Info page clearly states this. Please feel free to return your item for a full refund if you are unsatisfied.
“I can't review my purchase yet because the USPS has been taking their good'ol time getting it to me. Maybe you should consider a more efficient shipper? I would pay more for expediency.
Shipped from IN -> PA on 10/25 but goes to a USPS distribution center in Tallahassee FL? And then it sits there for 8 1/2 days before heading back North?”
“They talked me into paying an extra $40 for tuning and peaking but my SWR is still reading 2, which means there's more room for improvement, I would definitely purchase a radio from them again but I would not have them work on it”
“I recieved my radio in a timely manner, but the radio does not work , no band is selection, has not been tweaked and peaked, which I paid an additional $40. I am not a HAPPY camper, and I still can't get in touch with the service dept, no one answers the phone !”
If you are having any issue with an order purchased from a specific marketplace please be sure to contact us thru that marketplace as stated on our incoming customer service message. This helps protect you the customer and us the merchant
“I am sorry I cannot review the purchase I bought from your shop. This is because USPS has not delivered my order yet. It is 4 days late and haven't received it yet. I will say incorporate another delivery service. #NofaithinUSPS”
