“I've received the install kit very quickly and I knew that it would take a couple of days for the antenna to arrive which is understandable. However, I was only sent a tracking number for the install kit and not for the antenna. I've email, messaged on your website and even looked up your phone number I received no reply to the messages or voicemail in regards to a tracking number. I was finally able to locate one from the usps website but it's showing an unknown delivery date. Not very happy with the customer service. I understand your company cannot control the usps service but all I want was a tracking number for my antenna. Now my antenna is still not here and I needed it by this weekend.”
“On 8-7-23, I received my packages. I noticed one bent. Which was the antenna I order. When I open it, it was definitely bent. I reached out via phone, a messaged was left and till this day I haven’t received a call back. My experience as of right now isn’t very good.”
“I have no idea why you would sell me a product that has a wire that I have to solder to a board before I can use my amp. I guess I learned my lesson.”
Customer has never reached out to us related to any issues with the order. All CW amplifiers require some form of work in order to use them as a Transmitter outside of CW.
“Ordered a cb radio with 3’ antennas. Received the radio but no antennas. Been trying to get ahold of customers service by email or phone and haven’t gotten any responses. Hopefully we get this solved.”
As with any item we sell if for some reason you are unhappy we would be happy to provide you with a free return label and a full refund. Simply fill out the returns form on the site under the returns Tab
“Recently received this after waiting for my new radio!. A damaged radio, waiting to see what they want to do “ I even offered to drive four hours one way to exchange it” so far they are not that concerned going off how slow they are to communicate to me. I will update review once it’s figured out.”
“Wasn't happy with the radio and been trying to return it since the 1st day I received it. Did a return request like was told but still no answer back on how to send it back .. If you call store you get a recording and hardly any help by email.”
