“Ordered Stryker 497, bought the power upgrade, received radio, power switch doesn’t work, box had not been opened, and if upgrade was done, why didn’t tech see that radio won’t power on.
Email only for customer service, still waiting on reply”
“It's taking forever to get here, was supposed to be here TODAY! But Nothing!!! Now another day & still No package & no movement on the USPS site. Never again!!! Will be refusing the very Late item.”
“It’s been almost a month and I still haven’t received what I ordered. Resending cause yall have not responded to this email or the voicemail I have left very upset this was a Christmas gift for my son very disappointed with the service”
“First order, spent a about 120 bucks, no big deal, I get it... Paid for UPS shipping because we all know USPS has issues. Doing an install job for someone, so timing is kind of a thing. So here I am now with my order lost in the USPS network and no one will respond to my emails, if there was a phone number to call I would. Extremely frustrated with this purchase experience. No communication from this company what so ever. Avoid them if you are actually needing something for a job. Completely unreliable and 100% just not available to explain their thought process of how they do business. I will not be back.”
“Ordered expedited shipping Nov. 24 for an additional $17.50, didn't receive until Dec. 5, was transferred from UPS to USPS and was charged an additional $11.80 to pick up. Shipping total $29.30, when should have been free for non-committal service and false advertisement! Next time will do business with CB World or Right Channel Radio.”
“Absolutely terrible place to deal with, won't respond to calls or emails, bought a new Stryker and they sent it before it was converted, BEWARE guys of this joke of a place!”
“Ordered a coax cable with one single end on one end & dual ends on the other side of the cable & got sent a basic coax cable with single ends on both sides. Company will not answer or send emails to return my incorrect product that I need to return”
“Yes I made a purchase October 19 received email of tracking still saying its awaiting usps pickup on October 22 and have emailed several times and left messages on your site for updates and October 29 I still havent received my order..I also left Voicemail with my phone contact information so if someone can contact me and let me know where my order is and why I havent received it. I cant finish this survey because I havent received my order and no one will reply or respond to my messages.”
“I’m extremely disappointed as I ordered a cb radio on the 15th and it still hasn’t shipped and I can’t get in contact with anyone about my order and it’s the 23rd. I won’t be a returning customer. It’s not the 29th and still no movement on my package and zero communication highly unprofessional!!”
“Prices were, average. Shipping cut the packaging off, I guess to make things fit better. When antenna arived it had the mounting and tuninng directions cut off the packaging, and the whip was bent. Asked lance for a picture off the directions and just got told thatthey are all the same you just raise or lower it to set it. Guess we'll try Wilcox next time. Thanks for all your help there lance!”
“i'll never order from this business again. The item that arrived was certaintly not the item pictured on the website. As much as I have tried it has been hopeless contacting anyone by phone, text, emai or even snail maill. So I'm thinking I'll just have to suck it up on this purchase and not do business here again.”
