“Ordered part HSS995-3B, description says comes with 12’ cable, it actually comes with a 9’. Called the company multiple times and no response emailed over a week ago and no response.”
“They sent me a defective broken refurbished set of meters labeled as new, they even went as far to change the date on the sticker from 2021 into 2026 with an ink pen. When I reached out to them multiple occasions I could not get anyone to answer the phone or call me back. The email they tell you send emails to as a nonworking email address . That does not exist. I found another email address online and emailed them that way and they told me they would not help me in anyway &”
“I placed a 135$ order over 2 weeks ago, still haven’t received it. Apparently they shipped it through usps which was a horrible mistake. I wouldn’t recommend this place to anyone. Still haven’t received my package.”
“I’m STILL WAITING ON THE ANTENNA. ITS BEEN A WEEK NOW. DONT YOU SHIP THE HARDWARE AND ANTENNA OUT THE SAME TIME ????????? My phone number is. 4059820119”
“I have had many issues and still have not received my purchase. Customer service is awful and I was unable to get any help. I have yet to receive anything. And my item says it was supposed to arrive yesterday. I would love some help on that.”
“So far customer service has been extremely poor! I have emailed all day over an antenna that wasn’t with my order and the only reply I got was what’s the order number. The only way to contact them is through email. Their phone number tells you to email. I would advise against buying here.”
“Terrible customer service. Sent them an email and the response I received was incredibly rude and no help to me at all. Definitely will not be ordering anything else and do not recommend to others.”
“Been waiting for an antenna since March 9th decided to contact him on the 18th he does not answer and does not reply to email what do I do about this got my radio my coax my antenna mount no antenna”
“Ordered Stryker 497, bought the power upgrade, received radio, power switch doesn’t work, box had not been opened, and if upgrade was done, why didn’t tech see that radio won’t power on.
Email only for customer service, still waiting on reply”