cdkeys.com Reviews

Name: cdkeys.com
Rating: 4.39

4.4 Rating 1,478 Reviews

86 %

of reviewers recommend cdkeys.com

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4.4

Based on 1,478 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	2.7 out of 5
Returns & Refunds
Refunds Process	Difficult

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cdkeys.com 2 star review on 29th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Never had a Problem, bought a total of 10 games”

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Posted 2 years ago

“My worldwide game key wouldn’t activate in my country after purchasing. Support asked for the code which I gave them, then proceeded to ignore all other emails from me. They never responded or fixed anything. They stole my money. Waste of time too.”

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Posted 2 years ago

“Bought a Minecraft key, it didn’t work and they will not refund me or respond to my tickets.”

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Posted 2 years ago

“keys don't work and the help is non-existent, will never use again, advise others to do the same also. ended up having to go to my bank to sort out the matter”

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Posted 2 years ago

“best customer service ....................... if you want refund then you can contact them on +1 (8O5) 4IO 5040 .............”

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Posted 2 years ago

“Absolutely disgraceful. My 10 year old used his birthday money to buy a couple of games. Firstly the instructions on how to access the games is poor but when you do mange to work it out, you can't download the games because you need a certain amount of laptop storage! At no stage in the purchase process was this stipulated and they refuse to refund him for the game he can't play because we can't afford to buy a laptop with more storage!!! Customer service at its finest. Well done you a*rse*oles. Wish I had researched them and looked at other reviews beforehand.”

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Posted 2 years ago

“Do not safe yourself a few dollars by buying from this site, it's a 50/50 if the keys work. They are selling used keys, and they state that customer support has a 2 hours response time, that is simply not true, they do not respond to emails, and will do nothing to resolve your issue, i'm on week 2 trying to get my money back, without a reply from them. Will have to trust that Paypal will resolve this in my favour. Scammy company with no regard for their customers”

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Posted 2 years ago

“As with many now I'm starting to have serious issues with cdkeys. Purchased key appears to have been already used and after an initial reply from support requesting I supply further information I've been ignored. Avoid until they get their act together”

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Posted 2 years ago

“This website it’s a scammer I brought a game from them they send me a key isn’t working when i contact them they’ll not trying to fix it or give me my money back avoid this website well scam you in bad way”

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Posted 2 years ago

“I ordered a PS+ card and I immediately went to claim it when the email arrived. I put it in on the playstation app and was informed that it was used. CD said all its keys are new and I must have received it without knowing... My purchase history says otherwise. I was then brushed off saying that I had to fight sony and I would not be getting a replacement. Bizzarly enough, Pay pal sided with them because they could "prove delivery". Delivery of a used code!!!! Anyway check the Better business Bureau page. Many customers have the same issue.”

cdkeys.com 1 star review on 2nd August 2022

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Posted 3 years ago

“Excellent. Never had any issues. My go too site for any game I want to buy. A++++”

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Posted 3 years ago

“Regarding CDKeys.com… COMPLETE SCAM!!! Do not purchase from this company!!! I purchased a 12 month PlayStation Plus Membership from them on 4/30/22. Tried to redeem the code on 5/12/2022. Got an error stating the code I entered was inactive. Contacted customer service. They told me to contact PlayStation Network since it was an issue on their end. Spoke with PSN, they confirmed the CDKeys code is valid but could not get it to work because “the merchant has not activated the code at the point of sale.” Contacted CDKeys again and they asked for a bunch of info like the code (already gave to them), transaction and subscription history with PSN, region, and if I had rebooted the PS5. I responded with all info. They said it would be 72 hours for an update. I told them I wanted a refund and will buy a membership through PSN instead. They said nope - my purchase was not eligible for a refund. THEY SENT ME A NON-WORKING CODE BUT TOOK MY PAYMENT RIGHT AWAY!!! They again blamed PSN! Then said that they hope I can redeem my code soon. 😳 I asked if it would be active and redeemable in a year after my new membership expired. No response until today when I received this: Hello, Our system shows that the code for your order has now been successfully redeemed. We hope this means that you're now enjoying your purchase! If there's anything else that we can help with, please let us know. Kind Regards, Jessica L Support Ace | CDKeys Customer Support I checked my account and only the full price membership is there. I DID NOT REDEEM THE CDKEYS CODE!!! They are taking no responsibility for their error and have stolen my money!!!”

Helpful Report

Posted 3 years ago

“As you will see many others complain, this company will not make it right when they sell you a code that doesn't work in your region. I bought a world wide copy of RE7 gold, along with 3 other games. The other 3 games worked fine, but RE7 code was not valid in US. I submitted a support ticket and was asked to provide screen shots of my Steam library, code being entered, and error generated with system time visible in each screen shot. I provided said screen shots clearly showing that the code was rejected for wrong region. The reply was dead silence. No reply ever. A sure sign of guilt if I ever saw one. I was then forced to submit a PayPal claim, which was also somehow rejected for lack of documentation. I had provided the same screen shots to PayPal, and no further documentation was ever asked of me. Thankfully, when I called PayPal to discuss the closure of my case the rep agreed that I had provided sufficient proof of my claim and refunded my $11.99 more than 3 weeks after the initial support ticket. Hardest $11.99 I ever earned, but it was the principal of the matter I was fighting for. Be prepared to fight for your refund if you get a dud code, and make sure you use PayPal for protection.”

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Posted 3 years ago

“Bought a "worldwide" key 10 days ago and it said it wasn't valid in my country (U.S.). Sent in a support ticket, got a response an hour later. They said to send pictures of the problem so I did. after that I have gotten no response. I have emailed them, messaged their social media, and called them to no avail. DO NOT BUY FROM THESE PEOPLE THEY ARE SCAMMERS OUT TO STEAL YOUR MONEY. At this point I'm sure all their positive reviews are fake. Wish I didn't trust the stupid trustpilot rating. If you want a key just go to instant gaming. They've never let me down except when they don't have something”

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Posted 3 years ago

“Scammers, take the money no product”

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Posted 3 years ago

“Ordered FIFA 22, my son had saved up for two months but still wasn't anywhere near the money he needed to buy it from mainstream shops. Reviews on here made me very cautious but they all relate to the same game. Trust pilot had higher reviews so risked it. Well worth it. Other reviews talk about emails not being received. The code is on my cdkeys online account. I screen shotted everything but didn't need to as it went on fine. Tip to get around the predictive text on the Xbox start with the numbers first then go back and put the numbers in”

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Posted 3 years ago

“Don't buy from them. Paid for dying light and they claim they sent it, then claimed they sent it to another email and I never got the game.”

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Posted 3 years ago

“I bought a game key for a title that's really glitchy/performs terribly. I did my due diligence - made sure everything was updated, double-checked settings, contacted the game creator's customer support, and even did a full reinstall. That particular game just works horribly when using multiple monitors. This was certainly something I couldn't have guessed would be the case prior to purchase/install (it's 2022 why would a game not work with multiple displays?!), and it definitely wasn't disclosed in the game's description. Instead of CDKeys issuing a refund or even a store credit for the broken product so I could buy a game from them that actually works, they basically just said, "tough luck." You can't always know it's a broken, glitchy game until you install it and, once you do, you're screwed - CDKeys keeps your money & walks away. I essentially got punished for making an effort/spending my own time to get a defective game working. They're just in it for a quick buck. They don't care if they're selling you poo and, when they do, there's no service whatsoever. Don't buy from them. Get it somewhere that stands behind what they sell.”

cdkeys.com 1 star review on 11th February 2022

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Posted 3 years ago

“FRAUDE Y ROBO. You buy a game, pay, wait for the key and it never comes. They tell you that they will return your money and it never arrives. FRAUD and THEFT Compras un juego, pagas, esperas la clave y nunca llega. Te dicen que te devuelven el dinero y nunca llega. FRAUDE y ROBO”

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Posted 3 years ago

“Bought dying light 2 delux 2 months before release. Got an email saying it has been refunded due to no keys. Perfect timing for the increase in price huh? ; )”

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Posted 3 years ago

cdkeys.com is rated 4.4 based on 1,478 reviews