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bp pulse Reviews

3.9 Rating 4,413 Reviews
71 %
of reviewers recommend bp pulse
3.9
Based on 4,413 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Over A Month
On-time Delivery
Greater than 75%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
3.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Read bp pulse Reviews

About bp pulse:

The UK’s biggest name in electric vehicle charging. Trusted by thousands of owners, businesses and councils; with over 50,000 customers across the UK and Europe.

Visit Website

Phone:

3300165126

Email:

heretohelp@bp.com

Location:

bp pulse, Breckland, Linford Wood,
bp pulse, Breckland, Linford Wood
Milton Keynes
MK14 6GY

Write Your review

bp pulse 1 star review on 24th January 2022
Anonymous
bp pulse 4 star review on 29th June 2021
Shaun Gent
bp pulse 5 star review on 25th June 2021
HANI QAQA
bp pulse 5 star review on 23rd June 2021
Anthony Whitney
bp pulse 1 star review on 16th June 2021
Gill
bp pulse 5 star review on 11th June 2021
Anonymous
bp pulse 4 star review on 3rd June 2021
Anonymous
39
Anonymous
Anonymous  // 01/01/2019
Clarification on cabling requirements worked reasonably easily and the consumer unit was updated prior to engineer arrival. Very professional installation job.
Helpful Report
Posted 6 years ago
Fairly complicated getting everything organised but eventually everything went well. Very good engineer.
Helpful Report
Posted 6 years ago
Efficient and friendly installation.
Helpful Report
Posted 6 years ago
Great service and a good standard of installation
Helpful Report
Posted 6 years ago
Prompt and polite. Would recommend.
Helpful Report
Posted 6 years ago
The installer was very polite and capable. All went smoothly
Helpful Report
Posted 6 years ago
Good service . Prompt and friendly. Staff explained everything well.
Helpful Report
Posted 6 years ago
I had all queries answered promptly and was given assistance in understanding the process. I was kept up to date about the process and the fitter was prompt and kept me informed of the progress.
Helpful Report
Posted 6 years ago
All vert efficient - final fitting went well. Initial survey raised potential problems rather than being solution focused.
Helpful Report
Posted 6 years ago
Efficient, turned up on time, did a neat job.
Helpful Report
Posted 6 years ago
Very good service. Engineer arrived when arranged and did a very neat installation. However I had to phone the office to remind them to send me the installation certificate after an email reminder which was ignored.
Helpful Report
Posted 6 years ago
The survey was done by photographs and this included need to fit isolation switch.
Helpful Report
Posted 6 years ago
Overall good. Greater clarity about issues around main house fuse would have been helpful.
Helpful Report
Posted 6 years ago
Professional and courteous staff during initial enquiry. Installer of the charge point very courteous and explained fully the operating procedures. He kept site clean during installation and upon completion. Would recommend Chargemaster in the future.
Helpful Report
Posted 6 years ago
The service was brilliant but the unit is not preforming as l thought, sometimes the vehicle is not fully charged even after plugged in the whole night.
Helpful Report
Posted 6 years ago
I found the experience a bit exhausting with all the information required to get your charger, but I do understand that it is required by the government.
Helpful Report
Posted 6 years ago
Getting acceptable photos submitted was a bit of a chore and slow to sort convenient dates to fit once completed ended up keeping provisional supplied date 4 weeks from original request
Helpful Report
Posted 6 years ago
A bit of a long wait to get a survey- despite me having sent all required photos and details- only to be told tha I needed a larger fuseboard. When I eventually got a date the fixing itself was flawless and efficient
Helpful Report
Posted 6 years ago
An efficient exercise in fitting a homecharging facility. Good quality equipment fitted on time and to budget. However I am still awaiting delivery of my car so have yet to test the kit.
Helpful Report
Posted 6 years ago
The engineer that came to our home was great he contacted us before he turned up and phoned me once he got at my home and discussed where I wanted the installation, it’s all went in as discussed and was left very tidy.excelent service
Helpful Report
Posted 6 years ago
bp pulse is rated 3.9 based on 4,413 reviews