bp pulse Reviews

Name: bp pulse
Address: bp pulse, Breckland, Linford Wood, bp pulse, Breckland, Linford Wood, Milton Keynes
Rating: 3.89

3.9 Rating 4,413 Reviews

71 %

of reviewers recommend bp pulse

3.9

Based on 4,413 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About bp pulse:

The UK’s biggest name in electric vehicle charging. Trusted by thousands of owners, businesses and councils; with over 50,000 customers across the UK and Europe.

Visit Website

Phone:

3300165126

Email:

heretohelp@bp.com

Location:

bp pulse, Breckland, Linford Wood,
bp pulse, Breckland, Linford Wood
Milton Keynes
MK14 6GY

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bp pulse 1 star review on 24th January 2022

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service, they make the process really easy, only one issue the engineer didn’t take his rubbish away just left it on the drive”

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Posted 6 years ago

“Easy to follow procedure. Engineer prompt and efficient.”

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Posted 6 years ago

“Installation very professionally done”

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Posted 6 years ago

“The instillation engineer was very good it is just a shame that chargemaster as a instillation company can not offer a full service including any civil works”

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Posted 6 years ago

“Overall there serivcs was good. There was a few issues at the beginning where I had to chase up Chargemaster to get an update, and the person I dealt with was not overly friendly, but John who installed my charger was great. He showed up on time, was really friendly, explained everything I needed to know and did a great job of I stalling the charger.”

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Posted 6 years ago

“Good service all around”

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Posted 6 years ago

“Helpful and responsive to queries. The actual charger fitting went well, took place at the time booked and was quick and efficient. The fitter was helpful and answered all our questions. My only gripe is that my original account manager left halfway through the process and nobody let me know that they had left or who had taken over my account.”

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Posted 6 years ago

“The communication was good and prompt, service was helpful and they efficiently tried to work round my convenience.”

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Posted 6 years ago

“Installation was straight forward and professionally done. However, the person installing it was very down-beat, complaining about this and that, and it looked more as a burden for him to have to do this, rather than spreading the excitement of going electric...”

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Posted 6 years ago

“Our home fuse needed upgrading which wasn’t known until photos were sent into Chargemaster. This delayed the whole process by a couple of weeks. Initially advised and charged for something that we didn’t need, this was refunded once questioned. Installation day was faultless especially Thom our engineer.”

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Posted 6 years ago

“What to write...it's a charger!!”

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Posted 6 years ago

“Actual fitting of the unit was very quick and easy but determining the correct fuseboard isolator even confused the electrician. We now have 2 isolators, one protecting the charging unit and the other waiting for something to protect!”

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Posted 6 years ago

“At home is fine, but can’t use Polar charging point. Although I have money in the account. I think because I do not have card with them, how can I use in the future? Thanks, E. Brouwer”

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Posted 6 years ago

“Once an acceptable date for installation was agreed, it was fine”

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Posted 6 years ago

“Good courteous service from the installing technician that installed out charge point. Overall I would say that the whole process from initial enquiry to setup of the equipment and it’s operation was very good.”

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Posted 6 years ago

“Your fitter Matt Haines was the shining star in your operation. He was efficient, helpful, professional and above all friendly and personable. 👍thanks Matt. Your administration was efficient but not not as impressive; too many duplicate emails and phone calls. Was charged £50 extra for a breaker that I did not need, this was speculative pressure selling.(promised to refund) . We had to photograph the fuse box and location as well as filling in on line form. Quite a carry on! The charging unit is easy to use and not unsightly, the charge time is quick and superior to home charging”

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Posted 6 years ago

“Excellent installation”

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Posted 6 years ago

“Installation excellent. Communication a bit disjointed. All good in the end.”

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Posted 6 years ago

“Found the process quite lengthy but everyone was polite and helpful. I ended up getting an electrician to check it was possible to install with our electrics as I didn’t really understand what was required. It turned out this wasn’t needed so extra cost incurred. The installation was very good, with the installer explaining everything well and doing a very neat and tidy job. Everything is working well. Thank you.”

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Posted 6 years ago

“Your installer was fantastic- James. He was diligent and thorough and went out of his way to do the best possible job. I don’t normally leave reviews but I was very impressed. Thank you James.”

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Posted 6 years ago

bp pulse is rated 3.9 based on 4,413 reviews