bp pulse Reviews

Name: bp pulse
Address: bp pulse, Breckland, Linford Wood, bp pulse, Breckland, Linford Wood, Milton Keynes
Rating: 3.89

3.9 Rating 4,412 Reviews

71 %

of reviewers recommend bp pulse

3.9

Based on 4,412 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About bp pulse:

The UK’s biggest name in electric vehicle charging. Trusted by thousands of owners, businesses and councils; with over 50,000 customers across the UK and Europe.

Visit Website

Phone:

3300165126

Email:

heretohelp@bp.com

Location:

bp pulse, Breckland, Linford Wood,
bp pulse, Breckland, Linford Wood
Milton Keynes
MK14 6GY

Write Your review

Tell us how bp pulse made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

bp pulse 1 star review on 24th January 2022

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was unfortunate that the initial contractor could not attend as he did not have a "box" in stock, so we had a weeks' delay. The next contractor was efficient, arrived on time and got the job done . It seems to work fine. He appreciated the extra photos I sent, he said only four was often no use to him. We had a number of fuse and supply boxes as the house is older.Good work thank you.”

Helpful Report

Posted 5 years ago

“Very quick installation Over the past 2 months, I have had to reset the charge master from the mains as it would not charge the car. Would recommend”

Helpful Report

Posted 5 years ago

“Well informed on times and dates. The electricians as clean and tidy. The only thing that was wrong was we needed a earthing rod, which the electrician said we should of been told as the company knew it was going on a outside wall. Apparently it against rules and regs to not have one.”

Helpful Report

Posted 5 years ago

“Efficient, punctual, professional.”

Helpful Report

Posted 5 years ago

“Brought the tethered unit and very pleased. I can’t get the schedule function to work though, as the car thinks there has been a power cut.”

Helpful Report

Posted 5 years ago

“Charger is good. App for charger is hit or miss. If you put it on the timer toss a coin and hope it works.”

Helpful Report

Posted 5 years ago

“All handled well and very professional”

Helpful Report

Posted 5 years ago

“The sales team explained everything clearly, although we had a delay due to needing work to our power supply. Their engineer explained what was needed and was very helpful, quickly returning to install the charging unit after other work was completed.”

Helpful Report

Posted 5 years ago

“It’s pretty good but I have to restart in every couple of weeks”

Helpful Report

Posted 5 years ago

“Quick response to application. Installed where I wanted (out of sight).”

Helpful Report

Posted 5 years ago

“Installed in good time and flexible date to install but post installation no service or contact”

Helpful Report

Posted 5 years ago

“A professional service throughout from planning to execution. Service rep was particularly helpful and accommodating.”

Helpful Report

Posted 5 years ago

“BP Chargemaster provided a helpful and efficient service.”

Helpful Report

Posted 5 years ago

“Initially problems with the installation date being cancelled the day before, but once installed the product is easy to use and works well”

Helpful Report

Posted 5 years ago

“Good installation. I had some issues with some communication that didn't get passed on. Resulted in not having the charger until a couple of weeks after I got my car. Has been fully functioning.”

Helpful Report

Posted 5 years ago

“Good service and all round installation. Came out to test a d check fault promptly. Had a couple of contact issues with getting initial unit fitted.”

Helpful Report

Posted 5 years ago

“No thank you”

Helpful Report

Posted 5 years ago

“Confusing procedures particularly for elderly customers but Mo was helpful”

Helpful Report

Posted 5 years ago

“Good so far”

Helpful Report

Posted 5 years ago

“Home installation of the BP Chargemaster was good. tidy installation, plenty of information for me to prepare for the engineer coming. engineer was clear in communicating everything that was going to happen and got me involved with decisions. good installation. only downside is the app. I am still looking for information on this, I might have been expecting it to do more.”

Helpful Report

Posted 5 years ago

bp pulse is rated 3.9 based on 4,412 reviews