bp pulse Reviews

Name: bp pulse
Address: bp pulse, Breckland, Linford Wood, bp pulse, Breckland, Linford Wood, Milton Keynes
Rating: 3.89

3.9 Rating 4,412 Reviews

71 %

of reviewers recommend bp pulse

3.9

Based on 4,412 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About bp pulse:

The UK’s biggest name in electric vehicle charging. Trusted by thousands of owners, businesses and councils; with over 50,000 customers across the UK and Europe.

Visit Website

Phone:

3300165126

Email:

heretohelp@bp.com

Location:

bp pulse, Breckland, Linford Wood,
bp pulse, Breckland, Linford Wood
Milton Keynes
MK14 6GY

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bp pulse 1 star review on 24th January 2022

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service on the phone was frustrating - we got worried that we would be allowed a charger based on the load in the house, and our advisor wasn’t able to provide any guidance or clarity on the process. On fitting, the electrician was fantastic. He found a way to install the charger with a fraction of the disruption to the house and saved us a fortune in redecoration. Just wish the surveyor and advisor were as good as the fitter.”

Helpful Report

Posted 5 years ago

“Very efficient booking and install process - thank you”

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Posted 5 years ago

“Very efficient and helpful communication with staff. Because my install was a bit complicated, they sent their electrician to do a site survey and we discussed the options. He could not have been more helpful and returned to do the installation about a week later. The charge unit is a tethered version and it would have been useful if the cable was about a meter longer. I have had to reboot the charger once as it was not charging the car. The webpage showing charge data is very basic. I have not yet tried the phone app”

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Posted 5 years ago

“I am very happy with the EV charger installation. Everything was carried out in a friendly and professional manner.”

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Posted 5 years ago

“Process was a little time consuming initially but once “paperwork “ was sorted all went through smoothly. The engineer was very friendly & efficient.”

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Posted 5 years ago

“Good efficient prompt service”

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Posted 5 years ago

“I have already answered this onece”

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Posted 5 years ago

“Installer was extremely helpful and tidy. Office communications could be improved”

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Posted 5 years ago

“Does what it is expected.”

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Posted 5 years ago

“The job is now done and working very pleased with the man who installed the charging point very pleasant but getting to this point was a pain i am 71 if not for my daughter helping me with the internet i would have struggled”

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Posted 5 years ago

“The installation was very tidy & efficient. Engineer very helpful & friendly.”

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Posted 5 years ago

“overall a good experience albeit way too much health & safety from a third party fitter which I dont believe would had been so overboard from an inhouse fitting team & the unit has needed resetting quite a few times since installation but overall happy”

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Posted 5 years ago

“Functional charger but don't expect any bells and whistles from the app. Had a few problems with it not charging but after a call to support, this seems to have been resolved but rebooting the box.”

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Posted 5 years ago

“generally works well, but afault developed after11 months and the unit had to be replaced, fortunately under the warranty.. now it is working fine.”

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Posted 5 years ago

“Fast efficient and professional install.”

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Posted 5 years ago

“Good order implementation service, excellent unit fitting engineer. App that supposedly monitors unit is useless, as unit only connects sporadically to Chargemaster”

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Posted 5 years ago

“Good service”

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Posted 5 years ago

“Satisfied with the installation of my charge device. Communication was good prior to the visit, our installation was slightly more complex than the standard install so we had frequent discussion beforehand. The installation itself went well, very happy with the work done. The device itself works well and the online portal is useful to view charging activity.”

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Posted 5 years ago

“I would like to say I was very impressed with your professionalism & quick reply .thank you Abebe Gesese”

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Posted 5 years ago

“Easy process, excellent service when fitting, machine works great.”

Helpful Report

Posted 5 years ago

bp pulse is rated 3.9 based on 4,412 reviews