bp pulse Reviews

Name: bp pulse
Address: bp pulse, Breckland, Linford Wood, bp pulse, Breckland, Linford Wood, Milton Keynes
Rating: 3.89

3.9 Rating 4,417 Reviews

71 %

of reviewers recommend bp pulse

3.9

Based on 4,417 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About bp pulse:

The UK

Visit Website

Phone:

3300165126

Email:

heretohelp@bp.com

Location:

bp pulse, Breckland, Linford Wood,
bp pulse, Breckland, Linford Wood
Milton Keynes
MK14 6GY

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bp pulse 3 star review on 23rd August 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Equipment and installation process excellent. However, complete lack of any mobile phone signal renders my device "dumb" rather than smart. App of no use whatsoever in these circumstances as no data is collected. A great pity. Please lobby the government to do more to give rural areas a network of some sort. We are being left behind!”

Helpful Report

Posted 7 years ago

“After two months still not complete the documentation and mo”

Helpful Report

Posted 7 years ago

“still waiting for the app to be sorted out as I need to charge this at 12midnight when I get a good rate .if this is not sorted soon I will require a refund as it is not fit for purpose .”

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Posted 7 years ago

“Quick, easy installation with no fuss.....”

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Posted 7 years ago

“Excellent from initial contact and right through to instillation,”

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Posted 7 years ago

“excellent service. the person that fitted the charger was friendly and helpful. The charger works as expected. Alls good”

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Posted 7 years ago

“Not great. Charger works ok, but part of the app where it records charges & costs etc to present to an accountant like I need offers duplicated & random readings. Rang to complain & ask for a refund, as the product isn’t suitable for my needs, when I was told on ordering would indeed be most suitable. However, when I rang to complain was told was a problem they were aware of?! Still waiting for a member of management to sort this!!”

Helpful Report

Posted 7 years ago

“You should read the emails which I have sent , to which i have not received a reply. You cancelled the installation at short notice . Engineer did not survey properly in spite of photos and texts to him. No help on telephone. Very disappointed and hope you will now get back to me to sort.”

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Posted 7 years ago

“no issues all working well”

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Posted 7 years ago

“The installation was quite stressful as it was unclear for a while whether or not it could be achieved The system has failed a couple of times since and has had to be isolated to reset it How ever in general it is a great investment and a worthwhile venture”

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Posted 7 years ago

“Works well as intended. No problems.”

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Posted 7 years ago

“I am quite pleased with the service I received from them, all my queries were promptly attended to. I will use them again if necessary and will definitely recommend them.”

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Posted 7 years ago

“Very slow to connect to the post for both starting and ending a charge.”

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Posted 7 years ago

“Highly effective installation and good advice on improving my domestic supply for the electric car charger.”

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Posted 7 years ago

“App is useless and never works. The street chargers hardly ever work due to contactless pad failures. Give a cash option on machines as well”

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Posted 7 years ago

“Charger does what it says on the tin. Neat wall box professionally installed”

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Posted 7 years ago

“Did not supply me with a Building Regulations Compliance Certificate for the electrical work. Months after the installation and after numerous requests, I have yet to receive one.”

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Posted 7 years ago

“Excellent product, let’s you know from an app when your car is fully charged and how much it has cost in electricity.”

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Posted 7 years ago

“vvvvvvvvvvv”

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Posted 7 years ago

“Whilst the specific engineer we dealt with was good, there were unforgivable delays in the installation of our ChargePoint which took well over 2 months from the point of purchasing the car. This included issues with BP Chargemaster only having a single engineer covering a large area of the country. The result was that our initial audit took far too long to be carried out and the secondary appointment for the job itself took even longer as the sole engineer was on annual leave. In addition, a third appointment had to be made for a week later due to insufficient cabling having been ordered. We are happy with the job itself, but the length of time it took to complete was terrible, and put us under tremendous pressure since we were unable to use the car that we had purchased.”

Helpful Report

Posted 7 years ago

bp pulse is rated 3.9 based on 4,417 reviews