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Chemical Planet Reviews

4.7 Rating 1,225 Reviews

93 %

of reviewers recommend Chemical Planet

Company Reviews

Product Reviews

4.7

Based on 1,225 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Chemical Planet:

Market leader Research Chemistry UK is BACK as Chemical Planet

Currently the most progressive research chemical supply company, we are striving to become Number 1 In the research chemical field once again. Having been involved in the research chemical industry since 2010 as Research Chemistry UK we have researched and refined our suppliers and our chemicals. We have listened to huge amounts of customer feedback, and are now confident enough to guarantee that you will only ever receive the finest service and products available.

Visit Website

Email:

supportdesk@teebaytrading.eu

Location:

Unit 42
3602AR

Chemical Planet 5 star review on 16th August 2022

Chemical Planet 5 star review on 16th July 2022

Chemical Planet 5 star review on 28th June 2022

Miss Michaela J

Chemical Planet 5 star review on 23rd May 2022

Chemical Planet 5 star review on 25th April 2022

Chemical Planet 5 star review on 25th April 2022

Chemical Planet 5 star review on 6th April 2022

19

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had an issue with an order for the first time but chem plan as a professional site they sorted everything out. Very reliable , highly recommended”

Posted 1 year ago

“Didn't receive my last 3 orders. All went well until then. It's too bad Chemical plannet started scamming.. used to be all good”

Posted 1 year ago

Dear Customer, Thank you for sharing your feedback! We're really sorry that you faced any unpleasant experience with our service! We have a 9-year reputation and never intended to scam any of our customers. I have forwarded your request to our support team, so they can follow up on your order and review this case. Our agent will get back to you with the details and solution shortly. We never leave our clients empty-handed and always do our best to resolve any issues that may occur, so you can be sure that we'll take care of your case! We appreciate your patience and understanding!

Posted 1 year ago

“Jamais reçu la commande”

Posted 1 year ago

Dear Customer, Thank you for sharing your feedback! We're really sorry that you faced any unpleasant experience with our service! I have forwarded your request to our support team, so they could follow up on your order and review this case. Our agent will get back to you with the details and solution shortly. We never leave our clients empty-handed and always do our best to resolve any issues that may occur, so you can be sure that we'll take care of your case! We appreciate your patience and understanding!

Posted 1 year ago

“Colis reçu rapidement, très bonne qualité”

Posted 1 year ago

“is no longer the same quality”

Posted 1 year ago

Dear Customer, Thank you for sharing your feedback! We're really sorry that you faced any unpleasant experience with the quality of our products! We're cooperating with top-rated manufacturers and always get top-rated feedback. I have forwarded your request to our product specialist, so they can review this case. Our agent will get back to you with the details and solution shortly. We never leave our clients empty-handed and always do our best to resolve any issues that may occur, so you can be sure that we'll take care of your request! We appreciate your patience and understanding!

Posted 1 year ago

“Always dadt delivery and great product.”

Posted 1 year ago

“Chemical Planet is always available to assist the customer. However, my last purchase My order with tracking number 36020070069368 has not arrived yet. I informed the company and promptly opened a procedure with the logistics company GLS, to verify the loss of the order. Well, I'm still waiting for an answer on when I will receive my order. It was the first time I had problems, all previous orders were delivered. So far I am satisfied and confident in the chemical planet.”

Posted 1 year ago

Dear Customer, Thank you for sharing your feedback! We're really sorry that you faced any unpleasant experience with delivery services! Per our policy - GLS is an insured shipping method and we cover the lost packages with a full re-ship. I have forwarded your request to our shipping team, so they could follow up on your order and review this case. Our agent will get back to you with the details and solution shortly. We never leave our clients empty-handed and always do our best to resolve any issues that may occur, so you can be sure that we'll take care of your case! We appreciate your patience and understanding!

Posted 1 year ago

“On ne peux pas commander plus de 5g Dommage , cela a été fait malgré tout précédemment.”

Posted 1 year ago

Dear customer, Thank you for sharing your feedback! We're really sorry to hear that you are dissatisfied with our recent limitation. These limitations were put in place on purpose to protect our customers. Due to the low success rate, we no longer can ship bigger amounts. We hope for your understanding regarding this matter! Sincerely, Chemical Planet Support Team

Posted 1 year ago

“Merry merry Christmas in the lab!”

Posted 1 year ago

“I placed an order 28/11/2022 and it was not sent to me. They don't reply to my messages. I think they don't send anyone anymore, they just collect the money. €522.20”

Posted 1 year ago

“Fast shipping and legit 1v at a decent price”

Posted 1 year ago

“Site sérieux et professionnel , je n avais pas reçu ma commande et j ai eu un avoir je recommande”

Posted 1 year ago

“Reasonable prices, products quality from adequate to outstanding, fast and well organized shipping with rare hiccuos. The staff is approachable and helpful and responds to requests. With holiday sales and gifts/samples for purchases above a rather humble amount and a few other perks, a very solid vendor choice. Recommended.”

Posted 1 year ago

“Very professional. Much love.”

Posted 1 year ago

“Everything was excellent, First of all, I would like to say that their customer service is incredible. They are pleasant, friendly professional people who will do everything possible to solve your problems. He always offered me a suitable solution when he was not responsible for the problem. Then, as far as my research work is concerned, It provides me with M.D. PHP of irreproachable quality. The result of my research was very much up to what I hope. A big thank you to the entire Chemical Planet team.”

Posted 1 year ago

“Customer service is top notch, wide and high quality product selection with prices that are second to none. I've never had a shipment go missing and, depending on you're location, they'll reship in the unlikely occasion it does. Most reliable and affordable vendor on the net.”

Posted 1 year ago

“Excellent products, very assistance and communication.”

Posted 1 year ago

“Nothing arrived. Don't order from Morocco. The worst postal service in the world.”

Posted 1 year ago

“Very very good”

Posted 1 year ago

“Suite à probléme de commande l'équipe à trouvée une solution rapidement. Je remercie et je recommande CHEMICAL PLANET, au TOP !!!!!!”

Posted 1 year ago

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Chemical Planet is rated 4.7 based on 1,225 reviews