“New Year's Day dinner was ruined! For the main course, I ordered the bacon cheddar bratwurst.
Upon opening the sealed box they shipped in, I found BOTH packages of plastic-covered brats (4 each) already open!?!?!
All 8 brats went into the garbage.
NOT a great way to start 2024.”
“I made a personal call to get information about the ingredients because of an allergy to spicy peppers. I was told that the crab cakes were not spicy. That was not true. They were very spicy and they closed my throat. My husband couldn't eat his because of the spice level. We gave the balance of the cakes to our neighbors who enjoy spicy food and even they said they were highly spiced. I took the time to reach out to a company representative before spending so much money and was given incorrect information that led to an allergic reaction. Very disappointing indeed.”
“I ordered from a catalog a roll cake that it said had cream cheese filling what I got was a roll cake that had buttercream filling. There is a big difference when I called they gave me a $20 gift certificate for their false advertising on a future order, which will not happen.”
“The automated system chose an address that c was not mine. The automated system notified me of the ecpected delivery and the "address" it was to be delivered to. I contacted CB immediately and the representative said no problem he would contact the rep at UPS and have the address changed as it was in the same zip code. Hoever, the order was delivered to the wrong address and I was told there was no record of my previous conversation and the best that could be done was to reorder at a 50% discount. Dissatisfied customer”
“This was a special Christmas treat for my family. It was a disaster. The whole family complained that the crab cakes were too fishy to eat. What an expensive disaster.”
“last year I ordered the Camembert Cheese Bread Flower. Last year the bread was twice the size as it was this year. The proportion of bread to cheese was certainly off. I won't order that again.”
“This was the worst quality seafood my family & I have ever eaten. Truly terrible & will not be ordering again. Will not be recommending this to any friends or family.”
“I was so disappointed with this delivery. It was packaged poorly and handled even worse. The expensive little cakes I ordered were totally destroyed. I ordered them for a party, but couldn't use them. Saying I am disappointed is an understatement!!!!!”
“I ordered the turkey gravy as I like to have extra for the leftovers. It was the saddest excuse for turkey gravy I have ever tasted. I thought I could use it to stretch my pan drippings from the turkey I baked. But sadly it really had no taste— except for a hint of Rosemary. It’s the first thing I have ordered from you that I was really disappointed with.”
