Chi Chi London Reviews

1.2 Rating 234 Reviews

4 %

of reviewers recommend Chi Chi London

Company Reviews

Questions

Metrics

1.2

Based on 234 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 55%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How does Chi Chi London deliver?

Helpful Report

(3 weeks ago)

Chi Chi London delivers items by Courier.

Helpful Report

(3 weeks ago)

0.00%

Industry Average

“ If I could give minus stars I would!! Absolutely appalling from this company! Took my money for 2 coats for which I pays extra for next day delivery! No coats arrived, they’re refusing to give tracking details to prove the coats were shipped, refusing to give a refund and now refusing to answer my emails!!! I have contacted trading standards and next who actually sell their coats, unaware they’re scammers!!! ”

- ""

“ Wish I could give 0 . No refund for returned items and a missing item on delivery ”

- Michelle Nicholson

“ Do not order from this company!!! I paid for next day delivery only to receive the dresses two weeks later. ”

- Anonymous

Chi Chi London Reviews

Delivery - Slow