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Childrensalon Reviews

3.0 Rating 40 Reviews

50 %

of reviewers recommend Childrensalon

Company Reviews

3.0

Based on 40 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Telephone, Live Chat

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Childrensalon 1 star review on 18th November 2021

Childrensalon 1 star review on 18th November 2021

Childrensalon 1 star review on 18th November 2021

Childrensalon 5 star review on 26th October 2020

Childrensalon 1 star review on 16th September 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I received a burberry coat from this company, i hadny even got it 1 hour and I had it posted back as it was far to small for my little girl didnt even bother trying it on her....now iv been told theres stains all over it and no tags!!!!Then when i got to speck to someone they told me actually there is tags but not attached but i must have oily hands as theres stains all over it. Im actually so annoyed as you can clearly see it was never worn, still the same way it was sent out but yet im not getting a refund? I was told your cctv is excellent it will pick up stains when picked in warehouse....a hole load of bullshite if you ask me”

Childrensalon 1 star review on 16th September 2020

Posted 3 years ago

“Grate customer service”

Posted 3 years ago

“Great website, nice products, fast shipping and great packaging”

Posted 3 years ago

“I'm in the US and order quite a bit from here. Ice yet to have an issue. Orders come quick and they're packaged nicely. However, shipping is not free so it would behoove you to do your homework on the brands and their sizes. I ordered a Moschino track suit for my 5mo old and I should have known it wouldnt be soft because adult Moschino isnt soft. Burberry and Moncler are also not soft, the material feels like burlap. It also shrunk quite a bit after washing so beware of that. I also ordered a 6mo top from Lilly Guifrette that was incredibly soft but like 2 sizes too small. Definitely order up. These are some brands I've had good luck with: Petit Bateau Kissy Kissy Jacadi The Bonnie Mob Angel's Face”

Posted 3 years ago

“Fantastic love this company! Just the other day ordered my 3 year old son a gucci cap it came very well packaged and ordered it sunday evening it arrived monday afternoon very fast delivery especially during these circumstances! Love the hat”

Posted 4 years ago

“If you are from the US beware: I am so sorry I ordered from you! The shoes are too small for my granddaughter and returning them to you will cost me more than the shoes are worth. Had I known (my fault for not reading carefully) that your returns were not free I would have never bought the shoes. I will keep the shoes, though no one can use them, as I would have to pay more to return them that what my refund would be, but you’ve lost a customer...maybe more if I can advise others of how Returns from the US work.”

Posted 4 years ago

“Very unhappy. I purchased a moschino tracksuit for my baby girl to grow into, she only got to wear this item once when I spent £89.00 on it. After following the washing instructions and washing at 30 degrees they were completely faded after that. I sent pictures and called the customer services to then be told they couldn't do anything to help me. Don't use this company!!”

Posted 4 years ago

“I ordered a hat for a newborn. Quality is amazing. Packaging is jaw dropping. Shipping is fast. I was impressed.”

Posted 4 years ago

“5* exceptional service provided best designer children's shop ever! 5* service 5* packaging and 5* delivery. Customer service is like no other and the fastest dispatch of items I've ever experienced. and after shopping with other companies that are similar they don't compare by far to Childrensalon this is the only store I will be using in the future.”

Posted 4 years ago

“Shocking, ordered a bag that cost £70 for it to be stitched wrong, the badge was wonky there were marks on the bag and glue... when returned and asked to be reviewed and swapped they said the stitching was like this to stitch the bottom of the handle on, however on the website if you look at the photo of the bag the stitching is correct. The badge was wonky and when asked about this she said ‘yes I can see the badge is wonky however I don’t want to send out a new bag because the stitching might be the same again, the marks on the bag I just wiped off with a baby wipe’ I’d like to know how the woman on customer service just wiped glue that was stuck on the bag without actually scratching it off. For the price of the bag you expect it to be perfect. Maybe they should check the quality of the bag before actually sending it out.”

Posted 4 years ago

“I paid next day delivery last Thursday for Friday. my partner was in but I get a msg saying unable to deliver with a pic of my door. so paid further charge for Saturday delivery,my partner open the front door and shouted the dpd driver just got in the van and drove off. was talking to my neighbour today who asked what was I expecting Friday as the driver did not get out the car took the pic from the van window. I wanted the parcel for my daughter christening love your service normally, but so upset as they have still not arrived.”

Posted 4 years ago

“CHILDRENSALON IS VERY GOOD ON-LINE SHOPPING FOR SHOPPING.”

Posted 5 years ago

“This store sells only beautiful childrens clothes and ships extremely quickly.. they are my go to for anything i need for my child”

Posted 5 years ago

“Beautiful leopard print fur jacket for my 3 year old granddaughter just received.............gorgeous product, super fast delivery and as always beautifully packaged, a delight to receive & open!! Keep up the good work”

Posted 5 years ago

“Order finalised 18th febuary and Tuesday 20th the parcel was received in Malta. Excellent and extremely quick service.”

Posted 6 years ago

“Fast and reliable delivery, always a little treat enclosed with your order for your child.”

Posted 6 years ago

“Good service and fast delivery.. Easy of you need return”

Posted 6 years ago

“easy to chose and pay, low shipping rate”

Posted 6 years ago

“I love all the clothes the quality is amazing! Love the website too”

Posted 6 years ago

“The service , the prompt response when I had a query in Chat. The Quality of their Clothings products and Items. And the delivery.”

Posted 6 years ago

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Childrensalon is rated 3.0 based on 40 reviews