Chique photography Reviews

Name: Chique photography
Rating: 4.81

4.8 Rating 4,443 Reviews

98 %

of reviewers recommend Chique photography

Company Reviews

Questions

Metrics

4.8

Based on 4,443 reviews


Customer Service
Communication Channels	Telephone, Email
Communication Channels	Telephone, Email

Visit Website

Write Your review

Tell us how Chique photography made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Chique photography 5 star review on 9th February 2020

Joanne Cox

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely loved my hair & make up Nice relaxed environment Great photo props”

Helpful Report

Posted 5 years ago

Thankyou so much, we really appreciate it.

Posted 5 years ago

“Staff seem friendly enough however I'm writing this review before we've been shown any of the finished photos or the prices associated with them. Seems an odd way of obtaining reviews. We won a competition for a photoshoot but it seems like we're gonna be given the price list any moment now.”

Helpful Report

Posted 5 years ago

Thank you for the review, we do ask that you review on the experience so far, you are more than welcome to leave a review at any time throughout the day. There is an option to purchase extra images if you choose to do so but no obligation. We are pleased you have had a good experience with us.

Posted 5 years ago

“Good service took loads of lovely photos of me my partner and our little boy”

Helpful Report

Posted 5 years ago

Thank you for the kind review, we really appreciate it, we are so glad you had a great time with us.

Posted 5 years ago

“Lovely day out! We could have spent all day taking pictures. Would have liked to have spent more time in the final room.”

Helpful Report

Posted 5 years ago

Thank you for the comments, we appreciate it and sorry if you felt you needed longer to decide on the images.

Posted 5 years ago

“Lovely day out! We could have spent all day taking pictures. Would have liked to have spent more time in the final room.”

Helpful Report

Posted 5 years ago

“Glad I won this and didn't have to pay was rushed through photos was dripping with sweat, staff lovely just unorganised and others running late”

Helpful Report

Posted 5 years ago

We are very sorry to hear this! We take this very seriously and record all timings so I will look into this further. I would love to get more input to this and so will contact you privatley to arrange this. Thank you for the feedback. We hope this didnt spoil your whole experience.

Posted 5 years ago

“Photographer was brilliant - really made us at ease and was funny! Felt like we had too much make up on for the shoot and my false lashes started falling off through the shoot. I won the shoot and was a little disappointed that the experience was different to what was stated in the prize. Overall an enjoyable experience: lovely welcoming staff and a beautiful studio.”

Helpful Report

Posted 5 years ago

Hi Emma, I'm very sorry to hear you didn't get the full experience with us! We do have to add more makeup than normal for photography as the flash does reduce up to 40 % off. Hopefully this was explained to you on the day - the lashs should have been dealt with and plesase be assured this will be looked into. I would love to speak woth you more on this and wil message you privately to go over in more detial. Thank you for the feedback though we do appreciate it.

Posted 5 years ago

“Friendly staff, warm and welcoming however we must have picked the warmest day to turn up it was helped with fans though. Not seen the photos yet so can't give a 100% review on the overall experience just yet but will be sure to post on Facebook about the whole experience. Thank you :)”

Helpful Report

Posted 5 years ago

“Me and my mother came in for a makeover and photoshoot around two weeks ago. This came about as I was approached in a local supermarket to enter a ‘competition’ to win the makeover and photoshoot, which I then ‘won.’ The makeover and photoshoot itself was really good, the makeup artists were lovely and the photos looked amazing. However afterwards we were taken into a room and told that we would have to pay between £400 and £1200 for our photos on a disc. When my mum and I told the lady that we would not want to be purchasing as it was too expensive, she looked almost shocked. We were offered the first full body shot for free however this was the ‘test’ shot the photographer did at the start which wasn’t properly posed so it wasn’t the best picture. It is obvious that the ‘competition’ isn’t actually a competition it’s just a way to get people in the studio so they will pay copious amounts of money. While the experience itself was good and the people were very helpful and accommodating, I feel this is a little dishonest of the company, I have seen other reviews online of people being pressured into spending lots of money after having ‘won’ this competition. In fact, when I told my friend about this experience I couldn’t be believe it when she told me you had done the same thing to her and she is getting so many calls from Chique to say that she has also ‘won,’ which clarifies that this is not a competition it is just a way to hopefully get some money out of people. I understand that the women said over the phone that only the first picture was free, however while the woman on the phone was nice I also felt a bit pressured to go with it, I almost felt bad not to as at first I thought I had genuinely won so it would be rude to pass up the opportunity. I have read other reviews of people paying over £1000 because they feel pressured to. So while there was no lie involved, there is slight dishonesty in calling it a competition when it isn’t really. Overall, I give the company three stars because your staff were amazing and the photos were lovely. This would be a great experience for someone who wants to spend £1000 for gorgeous professional photos, however the competition cover up to get people into the studio is slightly dishonest, it is not a competition at all, you let everybody ‘win,’ in the hope that they will spend their money, so then the company can ‘win.’”

Helpful Report

Posted 5 years ago

Hi Leah Thank you so much for your comments, we appreciate you taking the time to write to us. Firstly id like to address some of your points above. We are genuine family run business, we all work really hard to give everyone a brilliant experience at Chique and want everyone to leave feeling a million dollars. When we give people the opportunity to come into the studio they have won the experience, this is up to 4 hours in our studio, unlimited refreshments, hair and makeup for up to 4 people. A quality shoot with our professional photographer and a chance view your edited images the same day. The experience to buy on line (which is available) is at least £129.00. You are correct in saying that there is an opportunity to purchase any images you like on the day, there are a range of packages that start from one image to all images , in some cases this is well up to 100 images. When families come we like to get a real mixture. However , there is absolutely no obligation to purchase, if you have just come the experience, this is fine, there should be no pressure to purchase. If this was not the case or you felt pressure I can only apologise and please rest assured this will be looked into further. If your offer was inclusive of a free image then this is normally the first image taken however wouldn't offer you anything less than our very high standards. I would like to offer you the chance to come back into the studio of your choice, redo the day and allow us to correct the issues you are unhappy about. We feel very strongly about these reviews and as you can see a negative review in studio is very rare indeed. I will send you my number direct and we can arrange to chat about this further, again please accept our apologies but please be aware we are very genuine and do all we can to please our customers. Thank you Leah Chique

Posted 5 years ago

“Good range of shots taken. Needed a bit more consultation about makeup e.g. colours etc and as it was so hot, it would have been nice to have the make up artist around to do hair and make up touch ups. Friendly photographer”

Helpful Report

Posted 5 years ago

Thank you very much for your review! /we appreciate it was a very hot day and we will take on board the comments about touch ups. Certainly something we can look into. Apologies if you felt here was not enough discussion before hand, we do ask for a consultation form to be completed and expect all makeup artists to take note of this before hand as well as having a chat with you about the desired look. I will speak with the studio manager to make sure this is the case. Thank you for visiting Chique.

Posted 5 years ago

“Rebecca the photographer was absolutely amazing! She made me feel so comfortable and confident did not mind at all going for a lingerie shoot at the end! Was really nervous to start with but she helped me with the poses and took some amazing photos! I feel arriving and leaving could have been a bit smoother and felt forgotten about half the time while not having photos taken. Luckily I won this in a competition but don't think I would have paid £129 for the experience. Especially when a CD of all the photos costs £1250!! I feel a reduction in the cost of prints/photos after would make people a lot happier. Overall I'm glad I did it!”

Helpful Report

Posted 5 years ago

Thank you for taking the time to leave this review for us Katie! We really do appreciate it. We take on board the points you made and will certainly look into this further. We don't want anyone to feel forgotten about - the experience is start to finish not just in photography! The images are absolutely stunning and we are pleased that you felt confident enough with our photographer to have a go at this! Rebecca is brilliant and really puts you at ease! We do hope that you would revisit one day and allow us the opportunity to WOW you! Thank you Team Chique

Posted 5 years ago

“The makeup and photographer were great not seen the end result yet though so can only give a three for the experience so far”

Helpful Report

Posted 5 years ago

Chique photography is rated 4.8 based on 4,443 reviews