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Chisholm Hunter Reviews

4.5 Rating 3,641 Reviews
86 %
of reviewers recommend Chisholm Hunter
4.5
Based on 3,641 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Chisholm Hunter Reviews
Visit Website

Phone:

0333 210 1857

Email:

help@chisholmhunter.co.uk

Location:

146 Argyle Street,
146 Argyle Street
Glasgow
G2 8BL

Write Your review

Friendly and efficient service
Helpful Report
Posted 6 years ago
Good prices, shocking customer service and awfully slow delivery times. Would totally avoid and definitely regret making my latest four figure purchase with this establishment.
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Posted 6 years ago
Excellent service and turnaround for a prom / birthday gift.
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Posted 6 years ago
Lovely chain, just what I wanted, quick delivery and good service.
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Posted 6 years ago
Really great service, very helpful
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Posted 6 years ago
Chisholm Hunter are a company I would 100% recommend to friends and family. The level of customer care I have received has been excellent. Will definitely be shopping at Chisholm Hunter in the future.
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Posted 6 years ago
Good quality watches, quick delivery. Will purchase off them again
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Posted 6 years ago
I just wanted to say that I recently bought an engagement ring from your Argyle Arcade shop and I went into the arcade without a clue of diamonds, rings, styles, sizes etc. During my time in the arcade I was approached numerous times by different shops/ salesmen who tried to sell me all sorts of things I really wasn’t after, each one trying to get me into their shop and took no interest in myself or who I was proposing to. I was stressed and disheartened, all until I was approached by Lisa Anderson, Assistant Manager of your shop. I work in sales and the wedding industry myself and I know that first impression is everything and she absolutely nailed it. From the initial approach she made me feel at ease, didn’t make me feel pressured in any way what so ever and even took the time to educate me all on diamonds, ring styles and sizes and what I should be looking for. Lisa and her colleague at the time (I’m so sorry I can’t remember her name) were the first sales people out of the entire arcade who showed a genuine interest in myself and who I was proposing to, my girlfriend Taylor. She went the extra mile asking how we met; how long we’ve been together; where and how I was planning to propose and generally showed a real interest and that she cared which was so refreshing. I honestly cannot thank her and her team enough for all their help from start to finish she was absolutely fantastic and made it so much easier and smoother for me to purchase the ring of my new fiancée’s dreams! She left such an impact on myself that we will be visiting her shortly as my fiancée would very kindly like to purchase one of your Tag Heuer Formula 1 watches as an engagement present for myself! In my job I deal with couples who are looking to plan their wedding and ever since I was helped by Lisa I have been recommending her and your shop to all of my customers who were still to buy rings etc. Your sales staff are a real credit to your company. Thanks again for everything and we will be back in your shop in the near future. You now have a customer for life.
Helpful Report
Posted 6 years ago
The watch I was interested in was priced extremely competitively, other retailers were unable to match the price. Simple to order and good communication, detailed delivery advice was provided. Also came with a free gift. This was not included in the parcel but a quick email confirmed it was sent from a different location. Arrived a few days later as promised. I would recommend Chisholm Hunter without hesitation!
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Posted 6 years ago
Order sent out very quickly.
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Posted 6 years ago
Superb service. Delivery on time, well packaged. Great
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Posted 6 years ago
Delighted with product and I store service. Always friendly and helpful I store. However on the day of exchanging ring for a size, the store was shut 30mins earlier then advertised and had to travel again the next day.
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Posted 6 years ago
Some nice Thomas Sabo items for presents. The rope bracelets were very small and I hope they will fit. Good service from Chisholm.
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Posted 6 years ago
Very helpful and quick delivery
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Posted 6 years ago
Good quality product delivered when promised
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Posted 6 years ago
Fabulous customer service! Excellent quality jewellery at reasonable prices with flexible payment plans. Will definitely be buying jewellery from Chisholm Hunter in the future!
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Posted 6 years ago
The service was excellent but I have already lost the bracelet which means the clasp was poor and aim £90 poorer!
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Posted 6 years ago
Good afternoon Mr Brand, Thank you for your positive review regarding the service you received. I'm very sorry however, to hear about the issue you had with the bracelet, causing you to lose it. The Armani bracelet you purchased was very popular and this is the first issue with have heard regarding the clasps. We are passing on your feedback to Armani but in the meantime if you could email help@chisholmhunter.co.uk, our team will see if there is anything at all they can do for you. Kind regards Jake Chisholm Hunter Customer Services
Posted 6 years ago
Absolutely no problems. Goods despatched and arrived when promised
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Posted 6 years ago
Great service and delivery.
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Posted 6 years ago
Was easy to order and arrived very quickly, I love the earrings.
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Posted 6 years ago
Chisholm Hunter is rated 4.5 based on 3,641 reviews