Chisholm Hunter Reviews

Name: Chisholm Hunter
Address: 146 Argyle Street, 146 Argyle Street, Glasgow
Rating: 4.47

4.5 Rating 3,641 Reviews

86 %

of reviewers recommend Chisholm Hunter

Company Reviews

Questions

Metrics

4.5

Based on 3,641 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0333 210 1857

Email:

help@chisholmhunter.co.uk

Location:

146 Argyle Street,
146 Argyle Street
Glasgow
G2 8BL

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Chisholm Hunter 5 star review on 4th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item as describe. Good price. Quick delivery. Absolutely recommended.”

Helpful Report

Posted 6 years ago

“I purchased a watch as a present for delivery directly to the recipient. Instead they sent it to me, even though I had specified a different shipping address. I emailed the company and no response, so I had to spend a further £8 on extra shipping myself. On a separate note I popped into one of their stores at the weekend in Kingston Upon Thames to see if they had a Tudor Black Bay Bronze in. I spoke to a rude sales assistant with an attitude. I was told I could leave a 50% non refundable deposit on the watch if I wanted to see it. Although she said she has no idea when they will have one in. It's a shame they have such silly staff as store was really nice with a great range of watches and jewellery.”

Helpful Report

Posted 6 years ago

Hi Mr Rathod, I'm sorry to hear that your purchase was sent to the Billing Address rather than the Shipping Address. We have relayed your feedback to our operational team who have made steps to assure this doesn't happen again. I cannot see an email from yourself but if you can forward the email sent to help@chisholmhunter.co.uk we will make sure we sort out the issue for you. Once again, our sincere apologies for the inconvenience and thank you for your valued feedback. Kind regards Chisholm Hunter Customer Support

Posted 6 years ago

“Ordering from their website was very easy and they kept me informed of my order status. The item I ordered was received well packed and with no faults. I would have no hesitation in recommending them to anyone.”

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Posted 6 years ago

“Prompt service and very helpful”

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Posted 6 years ago

“really good service with great product.”

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Posted 6 years ago

“Initially some issue with online purchase as actually unable to deliver even though selected and paid for delivery. Myself who had to follow up order and only then advised would need to travel to Glasgow from Liverpool to collect. Sharon who provided customer support was excellent and accommodating, same can't be said for a director who nearly lost a sale for a couple of grand over £26 travel costs. Overall good experience and definetly made up by Sharon. Product was excellently priced and what was expected. Ironically just looking at next purchase.”

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Posted 6 years ago

“Good value for money, quick delivery. Website wasn’t the easiest to navigate- had to persist to find what I wanted but overall very pleased.”

Helpful Report

Posted 6 years ago

“Bought a watch from this excellent jewelers-Item arrived within one working day, free postage & the packaging was excellent throughout. Would thoroughly recommend this excellent jewelers-It is just a pity that we don't have a branch here in Newcastle!”

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Posted 6 years ago

“Friendly staff at The Gyle shop and very helpful, knowledgeable on the watch I purchased. I think Sarah was the girl's name and she had only just started at CH.”

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Posted 6 years ago

“Beautiful watch bought for my daughters 16th, she was absolutely thrilled with it. Fast delivery and good price as I had shopped around. Great service and quality watch”

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Posted 6 years ago

“Good service and price. Arrived very quickly after ordering. Would recommend.”

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Posted 6 years ago

“My second watch purchase of a watch within a year. The first a citizen promaster navihawk which did not arrive as stated, after many calls which I was changed at premium rate I was told someone mistakenly forgot to send it out and when I did receive the watch it came with a incorrect box for a lesser model which I only found out at a later date. My second purchase a Longines heritage military had marks on polished case which I had to Re-box and send back and wait for a replacement. I did get my postage credited.”

Helpful Report

Posted 6 years ago

Hi Mr Vaughan, Thank you for your valued feedback. We are sorry that you have had issues with the orders you placed over the last year. I am very glad we managed to resolve the issue for you in the end. We have passed on your feedback to our Operations Manager who is making changes to ensure that items do not arrive in a non-pristine condition and all the correct supplements are present with the purchase. We are very sorry for your inconvenience and once again, thank you for your valued feedback. Kind regards Chisholm Hunter Customer Support

Posted 6 years ago

“Bought a gift for my son's 18th birthday. Delivered on time and it was perfect. Great service, thanks”

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Posted 6 years ago

“Brilliant experience buying from here. Kept me well informed and arrived promptly.”

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Posted 6 years ago

“Bought fabulous watch for wife’s 50th birthday - she loves it and is showing it off at every opportunity!”

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Posted 6 years ago

“I paid first class recorded delivery, only to have to pay the same amount again at the post office as Christopher Hunter didn’t cover any of the postage costs. Not only that but I order first class recorded for a reason and it was delivered 2 days late! Also I emailed the customer service team and didn’t get a single reply. Not good enough when I spend over £80 with you!”

Helpful Report

Posted 6 years ago

Hi Katie, We are very sorry for the situation with your postage. It is not acceptable that you had to pay extra at the post office. I have passed this onto our Dispatch Manager who is looking into what happened and how we can avoid it happening again. I have looked through our emails and I can't see one from yourself, if you could forward the email onto help@chisholmhunter.co.uk along with any postage receipts you have paid, I will make sure we resolve the issue for you immediately. Kind regards Chisholm Hunter Customer Support

Posted 6 years ago

“Good price and quick delivery. Daughter loves her new watch!”

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Posted 6 years ago

“Ordered a lovely Thomas Sabo bracelet and charm arrived very quickly and great price”

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Posted 6 years ago

“Beautiful ring fast reliable delivery would use them again definitely recommend”

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Posted 6 years ago

“Quick delivery and regular updates on order. Would buy from again.”

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Posted 6 years ago

Chisholm Hunter is rated 4.5 based on 3,641 reviews