Chisholm Hunter Reviews

Name: Chisholm Hunter
Address: 146 Argyle Street, 146 Argyle Street, Glasgow
Rating: 4.47

4.5 Rating 3,641 Reviews

86 %

of reviewers recommend Chisholm Hunter

Company Reviews

Questions

Metrics

4.5

Based on 3,641 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0333 210 1857

Email:

help@chisholmhunter.co.uk

Location:

146 Argyle Street,
146 Argyle Street
Glasgow
G2 8BL

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Chisholm Hunter 5 star review on 4th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A very good Company selling Great Watches. Tissot is always a good Watch.”

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Posted 5 years ago

“Purchased a Tissot watch at a very competitive price and was pleased with the item and service :- easy online ordering and efficient delivery,”

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Posted 5 years ago

“Purchased a Rado watch online. Arrived on specified day and was well packaged. All in all, the whole process was simple and effortless”

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Posted 5 years ago

“Contacted a member of your shop over the phone, and was able to purchase my watch very easily. A credit to your staff.”

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Posted 5 years ago

“Beautiful earrings, lovely design and finish. Much appreciated!”

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Posted 5 years ago

“Order did not arrive. Still waiting for a satisfactory solution almost a month later despite having paid in full. Surely Chisholm Hunter should be insured when an item goes missing. Was meant as a 40th anniversary / Christmas present. The moment has long since passed. Very disappointed!!!”

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Posted 5 years ago

“Communication is key, when customers buy from you especially when it’s 1000s of pounds. Always keep in touch from purchase to deliver. I had to contact you, never even had to sign for my watch it was just like a letter delivery just handed over by the postman. I could of been anyone.”

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Posted 5 years ago

“First class service.”

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Posted 5 years ago

“Having had good experiences buying in store from CH in the past, I bought a new Omega watch online which was delivered with a damaged box and missing additional straps and accessories. Although everything was eventually replaced after a few weeks, i had to continually phone and chase customer services (who to their credit were very pleasant) to get any updates, and to advise what should have been in the box. There was no offer of any kind of compensation for the trouble, even though I had to return the box at my own expense. I was then told that if I didn’t want to send my bank details to them via email, I would have to go in store (once they open again) if I wanted to get the £20 postage costs refunded. All in all, very disappointed with the whole experience.”

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Posted 5 years ago

“Excellent service arrived ahead of due date great work”

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Posted 5 years ago

“Excellent product, quickly delivered and well packaged at a competitive price. A query re paperwork was dealt with professionally and actioned immediately. Very happy indeed!”

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Posted 5 years ago

“Product received in timely manner. Great service”

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Posted 5 years ago

“Avoid CH! I bought a brand new very nice ORIS Calibre 113 (mechanical hand wound watch) from Chisholm Hunter (CH), at the beginning of the lockdown (May 2020). It was delivered late. When received, it had a tiny scratch on the side of the case but as it was a really good deal I decided to save myself the hassle of sending it back in lockdown and keep it. I kept the watch in original packaging for a while just in case there was a risk of COVID-19 virus contraction. Then after a while I decided to test it. One of the watch complications (week of the year) was faulty. I tested it for a while. After going into a lot of trouble I finally got hold of someone in CH in the middle of lockdown and was advised to wait till everything is back to normal, they are open and then send it back. I did. They kept it for over a month and then called and insisted that it was nothing wrong with it and that they were going to send it back in post. I explained and said I was afraid I was not going to accept it and sign for it even if they did send it back. The lady on the phone accepted very reluctantly to sent it back to ORIS Switzerland for a factory check (as for that model any check should be carried out only by ORIS centrally in Switzerland). They did (or they said they did) send it to ORIS and got it back after a long while and sent it back to me with no explanation as to what the problem was. This took nearly 4 months if not more as you can imagine. To cut the long story short, the faulty complication of watch seems to be working but then day and date functions get stuck half way through from time to time. More recently the watch with over 3 days of power reserve stopped working altogether. It starts working when moved but stops again. The watch for which I have paid over £3700 (original price £4700) is faulty and this is a watch I have not even worn for an hour! CH should be ashamed of themselves and take full responsibility for selling a faulty watch. They should refund it in full. I am totally gobsmacked and furious. DO NOT TOUCH THEM WITH A BARGE POLE!”

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Posted 5 years ago

“Very good communications, but slow to despatch and consequently refund. It took several emails to chase both delivery and then the refund, which was done two days after it was advised it was being done.”

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Posted 5 years ago

“I recommend!”

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Posted 5 years ago

“Great price, great service. Defo use these guys again :).”

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Posted 5 years ago

“My sister loved it brought for her 50th birthday”

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Posted 5 years ago

“ordered a ring online it came very quick , just letdown with a few sticky marks inside of ring , otherwise would of been a 5 star”

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Posted 5 years ago

“I was a little bit disappointed with the pendant. The white gold chain was very, very thin and the pendant smaller than the picture. The website listed it as costing £299 and a special offer for £199 was shown. I did not think it was such a good deal!”

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Posted 5 years ago

“Quick delivery and spot on customer service 👍”

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Posted 5 years ago

Chisholm Hunter is rated 4.5 based on 3,641 reviews