Chisholm Hunter Reviews

Name: Chisholm Hunter
Address: 146 Argyle Street, 146 Argyle Street, Glasgow
Rating: 4.47

4.5 Rating 3,641 Reviews

86 %

of reviewers recommend Chisholm Hunter

Company Reviews

Questions

Metrics

4.5

Based on 3,641 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0333 210 1857

Email:

help@chisholmhunter.co.uk

Location:

146 Argyle Street,
146 Argyle Street
Glasgow
G2 8BL

Write Your review

Tell us how Chisholm Hunter made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Chisholm Hunter 5 star review on 4th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent products, service and delivery. Also would like to pass on regards to Barry in the web team who was extremely helpful.”

Helpful Report

Posted 5 years ago

“Excellent service with quick delivery 10/10 👍”

Helpful Report

Posted 5 years ago

“I was looking for earrings for my wife and found the ones she liked on Chisholm. Online order was a breeze. Delivery was quick- came within 24 hours of ordering. Overall, a good experience”

Helpful Report

Posted 5 years ago

“Goods were not as described or in the picture, but happily I actually preferred the style of the ring that arrived. Not sure why the picture at point of sale was wrong. Not good.”

Helpful Report

Posted 5 years ago

“Ordered a Junghans watch on-line on 26th Dec. After never receiving any order acknowledgement, I had to contact them myself. After being misled on a number of occasions, I had to write to them to inform them I was going to cancel the order. I was finally contacted on the 12th. Jan to say watch would be dispatched the following day. Not impressed.”

Helpful Report

Posted 5 years ago

“Great service”

Helpful Report

Posted 5 years ago

“Great price and great value and great service”

Helpful Report

Posted 5 years ago

“Delighted with the product; less so the online purchase experience! After completing the online purchase, the web page promised an email confirmation of the transaction. After approx. 24 hours of no email being received (checked my spam folder too...), I had to contact Chisolm Hunter to request confirmation. The reply was brief to say the order had gone through and the item had been despatched, but no receipt was offered..... had to chase that up through a second email! I should not have had to do the chasing on this.... .... additionally, the Royal Mail tracking number listed on the Receipt did not match the tracking number on the package delivered.... this caused a bit of stress before it was finally delivered, given the tracking number from the receipt suggested that my purchase was somewhere in South Yorkshire and not in East Central Scotland!! Thankfully, Christmas wasn't ruined....”

Helpful Report

Posted 5 years ago

“From ordering to delivery excellent.The item purchased was superb quality and far exceeded my expectations. I have never ordered jewellery online before.Would recommend and use you again definitely. Thank you for making it such a pleasure.”

Helpful Report

Posted 5 years ago

“Wrong size item purchased but dealt with in a positive way. Very happy with service.”

Helpful Report

Posted 5 years ago

“The service was very good but I’m afraid to say I was disappointed in the size of the earings.”

Helpful Report

Posted 5 years ago

“I recently bought a Longines watch as a Xmas present for my wife from Chisholm Hunter. When she opened the box on Xmas morning we were disappointed to find the watch was not working. I managed to eventually contact the company and was offered a replacement which I now have. I feel disappointed that I was sent a watch that was obviously faulty so wasn’t checked before dispatch and annoyed that I had to pack and pay over £10 to return it. I was not offered a refund of these costs. The whole experience has left me and my wife deflated and I don’t think we will be dealing with Chisholm Hunter again.”

Helpful Report

Posted 5 years ago

“Excellent service. Delivered in record time. Would highly recommend.”

Helpful Report

Posted 5 years ago

“I am yet to come across a single watch vendor who is not disingenuous. In this case I was shown a watch that was listed as new ex-demo and assured over chat that it was new, only to find that the watch was made in 2013, never sold, but still, hardly new. I do feel cheated and I fail to understand why businesses insist on ruining any chance of repeat business like this. Why would you purchase again from someone who lied to you?”

Helpful Report

Posted 5 years ago

“I has ordered ear rings but i received a bracelet. This was meant to be part of a set but the bracelet was from another. There was a card saying the order had been checked and the card was signed. The order had not been checked.”

Helpful Report

Posted 5 years ago

“Very good service arrived on time.”

Helpful Report

Posted 5 years ago

“The earrings were lovely and great value for money. They were beautifully presented in a box and gift bag. The staff were very friendly and made me feel very comfortable in the store whilst following Covid Restrictions.”

Helpful Report

Posted 5 years ago

“Very good service.”

Helpful Report

Posted 5 years ago

“Amazing, my first order but I would not hesitate in placing any future order with Chisholm! Packaging first class, delivery acceptable/product as described/after sales I have not needed because my order was as described on time well wrapped! Thank you!”

Helpful Report

Posted 5 years ago

“Nice earring.Thank you”

Helpful Report

Posted 5 years ago

Chisholm Hunter is rated 4.5 based on 3,641 reviews