Chisholm Hunter Reviews

Name: Chisholm Hunter
Address: 146 Argyle Street, 146 Argyle Street, Glasgow
Rating: 4.47

4.5 Rating 3,633 Reviews

86 %

of reviewers recommend Chisholm Hunter

Company Reviews

Questions

Metrics

4.5

Based on 3,633 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0333 210 1857

Email:

help@chisholmhunter.co.uk

Location:

146 Argyle Street,
146 Argyle Street
Glasgow
G2 8BL

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Chisholm Hunter 5 star review on 4th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wrong product delivered someone else’s order Spoilt 40th birthday apology but no offer of any recompense Avoid”

Helpful Report

Posted 2 years ago

Dear John, Thank you for your feedback. Customer happiness is important to us and we are very sorry to hear that you didn't have a good customer journey. We understand that this has been due to a human error and our team sorted the issue quickly for you; we feel sorry that you still feel the need to leave a negative review. Please do not hesitate to contact us should you need further assistance. Kind regards, Chisholm Hunter

Posted 2 years ago

“Shocking Company to buy from No after sales service at all. Avoid Avoid Avoid!”

Helpful Report

Posted 2 years ago

Dear James, Thank you for providing us with some feedback. Customer happiness is important to us and we are sorry to hear you are not happy with your Chisholm Hunter experience. We are sorry that your order is taking longer than expected and we understand your frustration. We apologise for any inconvenience this might have caused. Please get in touch should you need further assistance. Kind Regards, Chisholm Hunter.

Posted 2 years ago

“In short this business takes orders for stock they don’t have. Lie to you constantly and frankly have no customer service skills. Deal with this business at a risk I will never have dealings with them again, an appalling company of untrustworthy people.”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you for leaving us a review of your experience. We take all feedback on board at Chisholm Hunter and are constantly striving to improve the experience for our customers. Again, we apologise for the inconvenience. Please email help@chisholmhunter.co.uk should you need further assistance. Kind Regards, Chisholm Hunter.

Posted 2 years ago

“Very little online information about the refunds. The return page to fill in to be sent to return office. And they only tell you to fill in the same thing + give you finally the address to send the return. I wouldn't recommend ordering online to much husstle”

Helpful Report

Posted 3 years ago

Good morning, We are sorry to hear that you are not happy with your Chisholm Hunter experience. Customer happiness is important to us and we apologise for the inconvenience. However, we thank you for your feedback. Please get in touch should you need further assistance. Kind Regards, Chisholm Hunter.

Posted 2 years ago

“I find shopping at CH a very bad experience.”

Helpful Report

Posted 3 years ago

Dear Michael, We apologise if you have not enjoyed your Chisholm Hunter experience. Customer happiness is important to us and in order to assist you further please get in contact at help@chisholmhunter.co.uk We look forward to hearing from you. Kind Regards, Chisholm Hunter.

Posted 2 years ago

“Lovely costumer service, bad delivery didn’t get my parcel waiting here 4 days and no update I don’t think I’ll buy from here again!”

Helpful Report

Posted 3 years ago

Good afternoon, Thank you for your feedback; we are sorry that you have not had an enjoyable experience with us but we appreciate your nice review about the service received. Please do not hesitate to contact help@chisholmhunter.co.uk if we can be of further assistance. Kind regards, Chisholm Hunter.

Posted 3 years ago

“You advertised a watch...TISSOT PRX POWERMATIC....for £270....i know nothing about watches..but i liked the looks of this model...so purchased it as a birthday gift for my son...you sent me 2 emails confirming my purchase...and also named said watch..ie...TISSOT PRX POWERMATIC...but then AFTER taking payment,sent me the quartz model with its inferior movement and bland ugly dial....with the excuse that you had made a mistake on pricing....yet a telephone call from one of your staff confirmed that you had known about the pricing PRIOR to sending out the "wrong" model...ie...the one i didnt order...so you either dont give a **** about customer service or you are con artists...i now belong to several facebook watch groups and believe me,you are not getting any positive reviews from me,quite the opposite...iv managed to deter several would be customers from using you,and will continue to do so.”

Helpful Report

Posted 3 years ago

Good afternoon Thomas, As per our previous emails and phone calls, the wrong watch was advertised and the issue was fixed as soon as spotted. You received a Quartz but you were only charged for a Quartz, never an Automatic. We have apologised and discussed different options with you. You were also offered a full refund since you were very unhappy with the watch, but you decided to keep it. We feel that this review is not a true reflection of the service you have received. Of course, if you need any further assistance then please contact us at: help@chisholmhunter.co.uk Kind Regards, Chisholm Hunter.

Posted 3 years ago

“Bought earrings from you, one fell out five minutes after putting them in. Managed to find it but the next time no such luck. Waste of money”

Helpful Report

Posted 3 years ago

Good morning Lynne, We are deeply sorry that you have not had a great experience with us so far. Customer happiness is important to us so in order to assist you further, you can contact us at the email address below. help@chisholmhunter.co.uk We look forward to helping you resolve any outstanding issues. Kind Regards, Chisholm Hunter.

Posted 3 years ago

“I bought a Zenith watch. Store unable to find box and warranty. I have attempted to contact them on FB and email to arrange delivery. Two years and still waiting.”

Helpful Report

Posted 3 years ago

Good morning, We are sorry to hear that you have not had a great experience with us. You can contact us at the below email address and we will assist you further. help@chisholmhunter.co.uk Once we have a bit more information then we will hopefully be able to come to a resolution. Kind Regards, Chisholm Hunter.

Posted 3 years ago

“Ask Ane about my experience. No blame on Ane though 😁”

Helpful Report

Posted 3 years ago

Good afternoon, We are very sorry to hear that you have not had a great experience so far with us. Customer happiness is important to us so in order to assist you further, can you please provide a bit more information to the email address below? help@chisholmhunter.co.uk Once we have a bit more information then we will hopefully be able to come to a resolution. Kind Regards, Chisholm Hunter.

Posted 3 years ago

“I got sent the wrong item. I informed CH. Customer service is shocking. I will not be buying anything again and would recommend you avoid CH.”

Helpful Report

Posted 3 years ago

Good afternoon, We are deeply sorry that you have not had a great experience with us so far. Customer happiness is important to us so in order to assist you further, please contact us at the address below. help@chisholmhunter.co.uk We look forward to helping you resolve any outstanding issues. Kind Regards, Chisholm Hunter.

Posted 3 years ago

“Delivery was good. I also ordered a ring in the wrong size. I was really pleased with your communication and appreciate you holding onto the last ring in the size I needed until I could return.”

Helpful Report

Posted 3 years ago

“I recently purchased a wolf cap watch winder however before buying I had one to one chat to make sure the watch was compatible I was assured that it was on arrival the watch would not go in I have sent the winder back now 3 weeks and still awaiting for my money back I will be calling today with regards to my refund”

Helpful Report

Posted 3 years ago

“Have sent several messages over a period of weeks with no reply. My watch is broken. Had intended to buy a second watch this month, but will go elsewhere. Terrible customer experience”

Helpful Report

Posted 3 years ago

“Emailed with a complaint as the watch arrived scratched and have received no reply, it’s been over a week”

Helpful Report

Posted 3 years ago

“Very bad ,disappointed”

Helpful Report

Posted 3 years ago

“I bought a diamond ring a year ago I wore it a few times and it oxidised 18K . I wonder what my ring will look like in a few years. I have gold of 9k,14 k but none of them have been made like this and I have had them for years I paid 3.000 pounds.I m so sorry I spent so much money on something I didn’t deserve!Not recommend this company.I want to make a complain!I am very disappointed 😔”

Helpful Report

Posted 3 years ago

“After waiting 3 days to hear from then after sending my watch in, I received a quote prior to sending then I receive a phone call 3 days later saying the quote was wrong what they said it was for a different watch and offered me over £2000 less than what they quoted! What a waste of time!!!”

Helpful Report

Posted 3 years ago

“The item that I ordered £600 was missing a key item. I the had to make two phones calls to get this resolved. On both occasions the sales assistant was indifferent to resolve this issue and tried to past me off to another department.”

Helpful Report

Posted 3 years ago

Good Afternoon, Thank you for taking the time to leave us feedback. We are very sorry that your experience with us has not been perfect. Customer happiness is important to us and we are sorry you are not happy with the service provided. We are glad to hear that the issue has been solved but please send us an email to help@chisholmhunter.co.uk if you need any further assisstance. Kind Regards, Chisholm Hunter.

Posted 3 years ago

“The bracelet broke a couple hours of buy it.”

Helpful Report

Posted 3 years ago

Chisholm Hunter is rated 4.5 based on 3,633 reviews