Chisholm Hunter Reviews

Name: Chisholm Hunter
Address: 146 Argyle Street, 146 Argyle Street, Glasgow
Rating: 4.47

4.5 Rating 3,635 Reviews

86 %

of reviewers recommend Chisholm Hunter

Company Reviews

Questions

Metrics

4.5

Based on 3,635 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0333 210 1857

Email:

help@chisholmhunter.co.uk

Location:

146 Argyle Street,
146 Argyle Street
Glasgow
G2 8BL

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Chisholm Hunter 5 star review on 4th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had ordered 2 item only received 1 item still waiting”

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Posted 2 years ago

“Have not received my order awatch”

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Posted 2 years ago

Dear Sean, Thank you for your review. We can see that your order was delivered today. Please send us an email at help@chisholmhunter.co.uk if you haven't received it. You can also call us on 03332101857. Kindest regards, Chisholm Hunter

Posted 2 years ago

“Extremely pleased with the watch - prompt delivery - extremely well packaged and very well presented - excellent. I am very impressed with the item and the service.”

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Posted 2 years ago

Dear David, Thank you so much for your feedback. We are thrilled to hear that you are happy with your new watch and order experience. We look forward to seeing you again. Kind Regards, Chisholm Hunter

Posted 2 years ago

“The watch I ordered was noted as ex Display But had a significant scratch on the bezel It was so visible I cannot imagine it was not seen prior to sending to me”

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Posted 2 years ago

Dear Peter, Thank you for taking the time to get in touch with us. Customer happiness is important to us and we are very sorry to hear that you have had a bad experience. In order to look into this further for you, may I ask you to contact us on help@chisholmhunter.com Thank you for your time, Regards, Chisholm Hunter

Posted 2 years ago

“Bought Nomos Tangente Neomatik in Black Friday sale. Excellent price. Delivered in 2 days. Watch well packed. Can't ask for more.”

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Posted 2 years ago

Dear Andrew, Thank you so much for your feedback, it means a lot to us. We are glad you enjoyed your Chisholm Hunter experience. We look forward to seeing you again. Kind Regards, Chisholm Hunter

Posted 2 years ago

“Online chat was very helpful. However the after having discussed removal of the links so the the watch bracelet would fit my wrist I was astonished to learn that this would negate your returns policy. Crazy, as long as the watch is returned with the links, why would you not accept return?? I am happy with the watch . But now I have the fag of having to go to one of your stores to adjust the bracelet. Pain in ar*e for me and no doubt the store also. So I fact buying online was a waste of time. I might as well have gone to a shop and done the whole deal in one hit”

Helpful Report

Posted 2 years ago

Dear Tony, Thank you so much for your review, we take all feedback seriously and we are constantly trying to improve our service for a great customer journey. We are sorry to hear that your Chisholm Hunter experience wasn't excellent. Please get in touch should you need further assistance. We look forward to seeing you again. Kind Regards, Chisholm Hunter

Posted 2 years ago

“Excellent”

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Posted 2 years ago

Dear Paulina, Thank you so much for your great feedback. We look forward to seeing you again. Kind Regards, Chisholm Hunter

Posted 2 years ago

“First class ,would well recommend”

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Posted 2 years ago

Dear Terence, Thank you for taking the time to leave this review, we appreciate the recommendation! We look forward to seeing you again. Kind regards, Chisholm Hunter.

Posted 2 years ago

“Lovely earrings with excellent service, thankyou.”

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Posted 2 years ago

Dear Angela, Thank you for getting in touch with us and leaving this great feedback. We are glad to hear that your experience with Chisholm Hunter ran smoothly. We look forward to helping you again. Kind Regards, Chisholm Hunter

Posted 2 years ago

“Speedy delivery and easy ordering 👏👏👏”

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Posted 2 years ago

Dear Ian, Thank you for nice review. We are glad you have enjoyed your order experience. We look forward to welcoming you back. Kind Regards, Chisholm Hunter.

Posted 2 years ago

“Item ordered was nice and was as described. Problem I had was with delivery. Paid for express delivery as needed item quickly. Next day had to email them as still hadn’t received a despatch email. Item was to be delivered next day (2 days after ordering). DPD then did not delivery parcel and didn’t receive it until the Monday (ordered thurs). So beware of using express delivery. I know this was maybe outwith their control but should look at which company they use for delivery. My receipts all said Royal Mail delivery which would have been better .”

Helpful Report

Posted 2 years ago

Dear customer, Thank you so much for your feedback, we are sorry to hear that you are not happy with your order experience. Customer happiness is important to us and we appreciate your feedback. Please let us know if there is anything else we can assist you with. We look forward to seeing you again. Kind Regards, Chisholm Hunter

Posted 2 years ago

“Excellent service. Delivered early.”

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Posted 2 years ago

Dear Paul, We are glad you have enjoyed your order experience and we hope you love your product. Please get in touch should you need anything further from us. Kind Regards, Chisholm Hunter.

Posted 2 years ago

“Fair pricing, well packaged and quick delivery. Very happy.”

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Posted 2 years ago

Dear Hugh, Thank you for taking the time to leave us review. We are glad you have enjoyed your order experience and we hope you love your product. We look forward to welcoming you back. Please get in touch should you need anything further from us. Kind Regards, Chisholm Hunter.

Posted 2 years ago

“Went to get my wife’s engagement ring sized, told it couldn’t be which we naively accepted. Ended up getting the diamonds from the original ring put into a new ring. We find out c2 years later that the original ring could have been sized, which Chisholm Hunter have now agreed, along with two independent jewellers. They won’t provide any compensation despite the fact they conned us into buying a new ring by lying and saying the original ring couldn’t be sized. To make matters worse a stone has now fell out of the new ring as it has been poorly designed and made. I note we aren’t the only customer to suffer from this. Shock horror Chisholm Hunter state we have damaged the ring. The CEO claimed he would personally investigate and reply. Never had one response from him. This company has no idea what good customer service is but are top drawer at lying and conning customers and then conveniently claiming they didn’t say what they did. Stay well clear.”

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Posted 2 years ago

“Great watch, great price, fast delivery and great customer service! What more could you ask for”

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Posted 2 years ago

Dear Mark, Thank you for this great feedback, it mean a lot to us. We are glad you have enjoyed your Chisholm Hunter experience and we are happy you love your watch. Please get in touch should you need anything further from us. Kind Regards, Chisholm Hunter.

Posted 2 years ago

“Ring was beautiful, fitted perfectly, one happy wife for our 10 wedding anniversary. Thank you so much”

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Posted 2 years ago

Dear Stuart, We are delighted to hear that your wife loves her ring. Congratulations on your anniversary! Please get in touch should you need further assistance. You look forward to welcoming you back. Kind Regards, Chisholm Hunter.

Posted 2 years ago

“I am really pleased with the item ordered and also the service provided. My item was delivered very quickly. I will definitely use this service again.”

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Posted 2 years ago

Dear Rebecca, We are glad you have enjoyed your order experience and we hope you love your product. Please get in touch should you need anything further from us. Kind Regards, Chisholm Hunter.

Posted 2 years ago

“I received the wrong watch model that I ordered. The watch came dirty - in greasy fingerprints. Technical support wrote to me that this is the same watch that I ordered. But this is a lie. I checked the dial with a caliper. Considering the premium segment of the goods in your store, I am shocked by the service. And I had to wait a long time for express delivery by first class. BR Anna”

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Posted 2 years ago

“Absolutely beautiful earrings and the package it came is was amazing great value for money and wonderful service. Thank you I will definitely look at your Web site for any future jewellery purchases”

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Posted 2 years ago

Dear Scott, Thank you for this amazing feedback, it means a lot. Customer happiness is important to us and we are glad that this has shown in the level of service that you have received, we hope that you enjoy your new earrings. We look forward to welcoming you back. Kindest regards, Chisholm Hunter

Posted 2 years ago

“Bought a watch at a great sale price, kept up to date on transaction, despatch and expected delivery, arrived in a few days, well happy and would recommend them.”

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Posted 2 years ago

Dear Scott, Thank you for this amazing feedback, it means a lot. Customer happiness is important to us and we are glad that this has shown in the level of service that you have received, we hope that you enjoy your new watch. We look forward to welcoming you back. Kindest regards, Chisholm Hunter

Posted 2 years ago

Chisholm Hunter is rated 4.5 based on 3,635 reviews