Christmas Forest Reviews

Name: Christmas Forest
Address: 123 Shirland Road, Maida Vale, London Borough of Harrow
Rating: 4.00

4.0 Rating 105 Reviews

75 %

of reviewers recommend Christmas Forest

4.0

Based on 105 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver

Visit Website

Phone:

020 3953 8794

Email:

team@christmasforest.co.uk

Location:

123 Shirland Road,
Maida Vale
London Borough of Harrow
W9 2EW

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Christmas Forest 1 star review on 16th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought my trees for years from here. This year they were offering a 15% discount which was welcome as the trees and delivery are very expensive but the code didn't work. Can't talk to anyone at the weekend. No answer to emails. No answers to the phone through the week. No customer service. Shame will look elsewhere.”

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Posted 4 years ago

“All good. Friendly drop off!”

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(Website) - Posted 5 years ago

“The service they provided was excellent!”

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(Website) - Posted 5 years ago

“Delivery on time! Very professional!”

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(Website) - Posted 5 years ago

“They first brought a sparse tree but the delivery men volunteered to take it away without unpacking it and a beautiful bushy monster was delivered the next day - I will use them again”

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(Website) - Posted 5 years ago

“Great quality of trees and service! Thanks to Oscar who helped us to find the perfect tree for us (: Totally recommend it to all”

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Posted 5 years ago

“We eventually found our perfect tree with the help and very patient Oskars - great guy with a great attitude and sense of humour. My wife spent ages being undecisive but nothing was too much for Oskars showing us different types and giving advice. We have bought our tree here for the past 3 years and always happy with the quality of the trees. Thank you Oskars for a great tree.”

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Posted 5 years ago

“I got my tree from Pines and Needles in Richmond and couldn’t be happier. I was served by the most helpful man Charlie Daish who helped me pick out the tree and carry it to my car as I was on my own. He was so lovely. The tree is perfect and not dropping at all after over a week. I will definitely return next year. Thank you.”

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Posted 5 years ago

“We have ordered from The Christmas Forest for years and they never disappoint but I think this year's tree might be the best yet. Great service!”

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(Website) - Posted 5 years ago

“Decent selection of trees, and we had lots of help from Chris, finding our perfect pick. Recommended!”

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Posted 5 years ago

“Varied collection of good quality trees and very helpful staff Chris,Fred and Sophie”

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Posted 5 years ago

“We couldn’t be happier.”

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(Website) - Posted 5 years ago

“Great tree. It looks lovely. Delivered early on the agreed day by nice guys. Perfect!”

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(Website) - Posted 5 years ago

“My tree was delivered nice and early on Friday morning. The two ladies who brought the tree were lovely. Sadly however, as the morning went on I realised the tree was dropping a lot more than it should have been. So I sent an email to customer services who got back to me straight away; in fact there were quite a few emails back and forth and their replies were always quick. To my delight, they were happy to swap the tree without hesitation. So Sunday evening arrived, two very friendly chaps came to collect the old tree and brought me the new one. The new one is just perfect, I am really happy with everything.”

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Posted 5 years ago

“Prompt polite delivery and a really nice tree. We ordered a 9ft tree and the one delivered was exactly 8ft tall so be careful you allow for this.”

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Posted 5 years ago

“Amazing quality!”

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(Website) - Posted 5 years ago

“100% Covid secure. I was served by Oscar, he was very helpful and professional, from helping to pick a tree, to wrapping it and putting it in my car, Even with the torrential rain, it was a very pleasant experence,”

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Posted 5 years ago

“I have been using The Christmas Forest for a decade now. The reason why is because of the care, authenticity, ethics and love that comes with each tree. The joy of finding 'the one' among all the trees there (and when you know, you just know :)) is part of what makes it special. Many thanks to Oscar/Oskar (apologies, I didn't check the spelling!) for your help at Lea Valley this year, despite the rain and social distancing. My Christmas just doesn't feel like Christmas without a tree from The Christmas Forest.”

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Posted 5 years ago

“Oskar at Lea Valley Ice Centre (Hackney/Leyton) went over and above to help me get my tree today. I was there with my baby and he helped me choose a lovely value tree and carried it to my car for me which was a great help. Will definitely be back again next year.”

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Posted 5 years ago

“Jed at Ealing was awesome. Genuine and patient. Jess a credit to you and I love my tree! 😀”

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Posted 5 years ago

Christmas Forest is rated 4.0 based on 105 reviews