Ciate London Reviews

Name: Ciate London
Rating: 4.29

4.3 Rating 3,202 Reviews

81 %

of reviewers recommend Ciate London

4.3

Based on 3,202 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

Visit Website

Phone:

2079400005

Email:

lauren.adams@ciatelondon.com

Location:

82, Silverthorne Road, London
SW8 3HE

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Ciate London 1 star review on 3rd July 2026

Robson Alfredo

Ciate London 5 star review on 29th April 2021

Lucy Brown

Ciate London 5 star review on 31st March 2021

Harkiran Bains

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“On the whole I just love ciate London.”

Helpful Report

Posted 5 years ago

“Excellent service but only problem being length of delivery time”

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Posted 5 years ago

“Yet to try the fantastic polishes. Love the fact the bottles are small. The varnish will be used and not go off!”

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Posted 5 years ago

“Great quality products with a fun twist. Modern colours.”

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Posted 5 years ago

“Fast delivery just annoying when you but something full price and then within a very short space of time there is a discount on the site, nevermind, loved the item.”

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Posted 5 years ago

“Happy with service and my order”

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Posted 5 years ago

“Glitter flip lipstick. This is a good product better than expected. Stays on for a couple of hours and not as glittery so no problem to wear anytime of the day. I would recommend this lipstick. I bought pink mauve a universal mlbb.”

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Posted 5 years ago

“The product is really nice, with a lot of variety. The nail varnish lasts well. The cardboard of the product is a little damaged and it struggles to remain closed at the bottom.”

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Posted 5 years ago

“Love the lipstick it’s soooo good but totally disgusted at the size of the box (could fit pair of shoes in it) and amazing of packaging for a lipstick”

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Posted 5 years ago

“Love their nail polishes, especially the metallic multi-faceted ones & their glitter lipsticks are amazingly pigmented & look fantastic on. However, I also purchased the watermelon eye patches but the jury is still out on those, unfortunately.”

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Posted 5 years ago

“Kyle was very nice :) I ordered 3 weeks ago, and I still did not receive my delivery. I did not get an update from CS either. May I know when I will receive my order please?”

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Posted 5 years ago

“The products are great and there is a huge range of colours for the nail varnishes. They last for quite a while without chipping.”

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Posted 5 years ago

“The company itself was incredible with communication after an error was made with discount. I was replied to and refunded very quickly.”

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Posted 5 years ago

“Easy website to navigate”

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Posted 5 years ago

“Handige site, producten goed verpakt en redelijk snel bezorgd in deze tijd van het jaar. Heel blij met de mooie producten!”

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Posted 5 years ago

“Really good set of nail varnishes but I did have two of the same and missed out on another colour that should have been in the box. Would recommend I like the choice of colours and variations of metallic and bright varnishes.”

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Posted 5 years ago

“Ordered nail varnish advent calendar. Came really quickly Nail varnish looks good (haven't used it yet). Box opens up like a book and glue had failed both sides so plastic trays had fallen out, bit disappointing but still good value.”

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Posted 5 years ago

“I loved the calendar and couple of years ago and can't wait to open this one. Had an issue with the courier but customer services got it sorted and sent a new order out. Many thanks:-)”

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Posted 5 years ago

“Not started opening or using anything yet as it’s the advent calendar! It arrived on time and looks good... looking forward to open it!”

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Posted 5 years ago

“Ciao sono molto contenta dei prodotti... l ordine è arrivato presto ed intatto!!! Mi piacerebbe che ci fossero delle mini taglie per provare più prodotti . Grazie”

Helpful Report

Posted 5 years ago

Ciate London is rated 4.3 based on 3,202 reviews