Ciate London Reviews

Name: Ciate London
Rating: 4.29

4.3 Rating 3,188 Reviews

81 %

of reviewers recommend Ciate London

4.3

Based on 3,188 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

Visit Website

Phone:

2079400005

Email:

lauren.adams@ciatelondon.com

Location:

82, Silverthorne Road, London
SW8 3HE

Write Your review

Tell us how Ciate London made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Ciate London 5 star review on 29th April 2021

Lucy Brown

Ciate London 5 star review on 31st March 2021

Harkiran Bains

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, speedy delivery, would visit again with reasonable price ranges for products.”

Helpful Report

Posted 1 year ago

“Prompt delivery.”

Helpful Report

Posted 1 year ago

“The bronzing serum was a gift so I can’t comment. She seem genuinely pleased though.”

Helpful Report

Posted 1 year ago

“Lovely products great delivery service”

Helpful Report

Posted 1 year ago

“Very pleased with the make-up. Just need showing how to put it all on 😄”

Helpful Report

Posted 2 years ago

“My box arrived the very next day.. 😀😀”

Helpful Report

Posted 2 years ago

“Great selection of products. Speedy delivery.”

Helpful Report

Posted 2 years ago

“Nice gloss but not as good as I thought it would be.”

Helpful Report

Posted 2 years ago

“First time purchase....well presented...vegan friendly which for me is a must...I follow Lisa Snowdon & loved how her collection looked so natural & fresh....not heavy as I prefer a natural glowy look...& don't like to wear makeup up every day...”

Helpful Report

Posted 2 years ago

“The products all look very luxurious. Have only tried lip gloss so far… lovely colour and very glossy. I put my order in as soon as Lisa Snowdon announced the pro motion. Was disappointed to read a week or so late she was promoting a free primer with purchase, I feel I’ve missed out”

Helpful Report

Posted 2 years ago

“The Lisa Snowden edit was my first order with Ciate. One of the items from the edit was missing but I informed them, sent requested photos of packaging and they promptly sent the item.”

Helpful Report

Posted 2 years ago

“Nice products. Good promotions. Good delivery times. Can you do a dewy highlighter without shimmer plz and a concealer. Plz.”

Helpful Report

Posted 2 years ago

“Excellent service, quality products. I love the glitter flip lipstick in crush. It wears well and stays put and the holographic glitter effect is pure magic! The applicator has a sort of dent on the end which is not helpful.”

Helpful Report

Posted 2 years ago

“Great colours but with some fallout. Do eyes first!”

Helpful Report

Posted 2 years ago

“The consistency and staying power of this lipstick is great but the colour isn't as bright as its made out to be, I was so exited to receive it but was slightly disappointed with the shade brightness which lost it a star as I feel its the advertising that wasn't accurate.”

Helpful Report

Posted 2 years ago

“Perfect product the only problem is that you had to send me twice to receive one.”

Helpful Report

Posted 2 years ago

“Quick service and prompt delivery of my order”

Helpful Report

Posted 2 years ago

“Easy to purchase, despatched and delivered very quickly. Nice product but unfortunately not what I was expecting. Had difficulty returning with the same postal Company due to the chemicals within and still no refund so I can’t give a full review yet”

Helpful Report

Posted 2 years ago

“Ciate themselves are great - very responsive to emails and friendly and helpful. However, unfortunately, their chosen courier service Hermes are not - and thus I am still awaiting an order I placed 6 weeks ago, which Hermes have managed to lose not just once but twice, as Ciate sent out a replacement for the first one they lost. Ciate - if only you'd ditch Hermes as your courier you'd be perfect! I am sure the products are amazing, but I haven't had the opportunity to try them thanks to Hermes.”

Helpful Report

Posted 2 years ago

“Should have read the sizes of the nail varnish all ok but smaller than expected most colours ok Arrived on time and free 10/10 for that”

Helpful Report

Posted 2 years ago

Ciate London is rated 4.3 based on 3,188 reviews