Ciate London Reviews

Name: Ciate London
Rating: 4.29

4.3 Rating 3,202 Reviews

81 %

of reviewers recommend Ciate London

4.3

Based on 3,202 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

Visit Website

Phone:

2079400005

Email:

lauren.adams@ciatelondon.com

Location:

82, Silverthorne Road, London
SW8 3HE

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Ciate London 1 star review on 3rd July 2026

Robson Alfredo

Ciate London 5 star review on 29th April 2021

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Ciate London 5 star review on 31st March 2021

Harkiran Bains

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love the way the company personalises the message along the shopping journey, makes me as a customer feel very special. The packaging for the products are lovely.”

Helpful Report

Posted 6 years ago

“Fantastic quality, love the glitter effect very happy customer, you can never have enough glitter! Speedy delivery”

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Posted 6 years ago

“Enjoy Ciaté products especially the Glitter Flip Lipstick and Glitter Storm. Really wish you'd make available matching lip liners as this makes lips look sharp. Love the discounts from time to time and wish I knew when the ending date was available across all products as I hate missing out on bargains. These products are the best. I'm a lover of The Glitter 😍”

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Posted 6 years ago

“Easy to order and quick delivery”

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Posted 6 years ago

“My goods have still not arrived !!!!”

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Posted 6 years ago

“Ended up with the wrong colour lipstick due to a website failure, Cistercian’s were quick to sort it out and send me the correct colours”

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Posted 6 years ago

“As a beauty and fashion editor, I love Ciate London products! I recently bought 2 Glitter Flip Transforming Matte to Glitter Liquid Lipsticks - Shade: Scandal. and loved them so much that I bought another 2 - Shade: Surreal. They really make your lips dazzle!”

Helpful Report

Posted 6 years ago

“I purchased 2 of the glitter flip lipgloss. Was super excited to try them . However the texture of the gloss is very dry and tacky and came off extremely easy ( only worn for 1 hour before outer parts of lips started to fade 😔”

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Posted 6 years ago

“Beautiful colour, but it doesn't sparkle as much”

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Posted 6 years ago

“Arrived quickly. These were a great alternative to my usual salon art. A fab diy lockdown look. Really effective”

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Posted 6 years ago

“Absolutely amazing lip glosses stay on for ages too!! Fantastic selection of colours.”

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Posted 6 years ago

“Easy,fast and an excellent product”

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Posted 6 years ago

“Love the glitter lipsticks. Seeing them made me want to buy. Don’t wear red lipstick, but I do love the glitter red, so I will probably buy. Also like the online shopping site which is where I found you.”

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Posted 6 years ago

“Extremely wonderful customer service. Excellent products.”

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Posted 6 years ago

“Great products received very quickly lovely colours too.”

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Posted 6 years ago

“Love the nail stickers!”

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Posted 6 years ago

“Love it! Sparkly, long lasting and definitely attracts attention!”

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Posted 6 years ago

“I was disappointed the lipsticks were not at all as sparkly as shown in the ads. Though speed of delivery was impressive.”

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Posted 6 years ago

“I found Ciate Liquid Lipstick by chance at a makeup sale and loved Dazed. Tracked it down to your website and ordered some more. My fave lipstick and now wear every day! Great service - order arrived really quickly.”

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Posted 6 years ago

“Wasn't happy with the lipsticks found them rather sticky when on lips so.i have returned them x”

Helpful Report

Posted 6 years ago

Ciate London is rated 4.3 based on 3,202 reviews