Ciate London Reviews

Name: Ciate London
Rating: 4.29

4.3 Rating 3,202 Reviews

81 %

of reviewers recommend Ciate London

4.3

Based on 3,202 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

Visit Website

Phone:

2079400005

Email:

lauren.adams@ciatelondon.com

Location:

82, Silverthorne Road, London
SW8 3HE

Write Your review

Tell us how Ciate London made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Ciate London 1 star review on 3rd July 2026

Robson Alfredo

Ciate London 5 star review on 29th April 2021

Lucy Brown

Ciate London 5 star review on 31st March 2021

Harkiran Bains

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery and well packaged items.”

Helpful Report

Posted 6 years ago

“Exceptional quality nail polish.”

Helpful Report

Posted 6 years ago

“Everything I brought was amazing very good quality and lovely to used fabulous packaging theses nothing not to like I’m very happy”

Helpful Report

Posted 6 years ago

“Lovely product beautiful wrap up”

Helpful Report

Posted 6 years ago

“Very efficient delivery. I like to know where my product is every time.”

Helpful Report

Posted 6 years ago

“Beautiful pallete”

Helpful Report

Posted 6 years ago

“I ordered the Jessica Rabbit highlighter and was so disappointed when it arrived with the powered completely smashed to pieces. However I was very happy with customer services. They were very professional and refunded me straight away. I would probably advise that they should package their products better so that their lovely products don’t arrived to customers damaged. Couriers are always throwing packages around!”

Helpful Report

Posted 6 years ago

“Sadly I haven't received my order yet, it's dispatched 24/27 Dec, and its 12th January today!!!!”

Helpful Report

Posted 6 years ago

“Excellent service, especially at Christmas time. Very happy with the ”Glitter Flip”, it doesn't crack or Smudge It stays in place once applied to lips and lasts all night and day. Surreal and Scandal are pretty glittery colours. Thank you”

Helpful Report

Posted 6 years ago

“Website is easy to use and product came quickly. Regular email updates during the shipping process too.”

Helpful Report

Posted 6 years ago

“Great products, amazing lipsticks and always fast delivery!”

Helpful Report

Posted 6 years ago

“Iv always loved your lipstick but last 2 I ordered came completely different to what I wanted so really dont no how that happened it was 2 of the same bright red I would never wear bright red and cant be bothered with hassel of sending them back”

Helpful Report

Posted 6 years ago

“Love the lipsticks lasting colour”

Helpful Report

Posted 6 years ago

“Great lipgloss. Looks lovely, thank you. Xxxx”

Helpful Report

Posted 6 years ago

“Love the lipstick. Great colour and great price. Perfect!”

Helpful Report

Posted 6 years ago

“Fast delivery and great items as always. Love Ciate products”

Helpful Report

Posted 6 years ago

“Absolutely amazing customer service, probably the best I have received in a very long time. I accidentally put the wrong postcode and address and they emailed me usually alot of companies would still send it to the courier and blame the customer but not these guys. The make up is perfection and the delivery was so fast. Will definitely order more when I have the money”

Helpful Report

Posted 6 years ago

“Over Christmas bought quite a few products for my daughter and her friend and they absolutely loved them. The products arrived quickly and packed really well looking forward to sorting out some birthday presents next .”

Helpful Report

Posted 6 years ago

“Quick delivery and well packaged.”

Helpful Report

Posted 6 years ago

“Fabulous! No problem checking out, delivery FAST! Ordered twice 2 glitterflip lipsticks for myself then 2 for my friends birthday....no complaints both times and the colours, coverage and glitter were amazing! I love them as does my friend 💖”

Helpful Report

Posted 6 years ago

Ciate London is rated 4.3 based on 3,202 reviews