Ciate London Reviews

Name: Ciate London
Rating: 4.29

4.3 Rating 3,202 Reviews

81 %

of reviewers recommend Ciate London

4.3

Based on 3,202 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

Visit Website

Phone:

2079400005

Email:

lauren.adams@ciatelondon.com

Location:

82, Silverthorne Road, London
SW8 3HE

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Ciate London 1 star review on 3rd July 2026

Robson Alfredo

Ciate London 5 star review on 29th April 2021

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Ciate London 5 star review on 31st March 2021

Harkiran Bains

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love Ciate London , really appreciate the amount of vegan makeup products they have and so easy to identify them. The two eyeshadow palettes I bought are just beautiful and fabulous quality”

Helpful Report

Posted 4 years ago

“This was my first purchase with Ciate and I must say that I was very chuffed indeed. The order process was simple, straight forward and so was the delivery, pretty swift. I have never used Ciate makeup in the past, but the palette bundle I purchased is simply exquisite and I look forward to experiencing other items in this range. Thank you.”

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Posted 4 years ago

“Just love the shimmering shadows. Mascara is to die for and my new lipstick is lush. Had to buy my freind some for christmas”

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Posted 4 years ago

“Love love love the Hannah Martin collaboration box. Brilliant value, outstanding products”

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Posted 4 years ago

“The order arrived in good time and the products are excellent quality and good value. I’m sure I’ll add more Ciaté products to my collection soon.”

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Posted 4 years ago

“Really pleased with the Bryony Blake bundle. The eyeshadows are especially lovely. I haven’t worn shadow for some years but these are soft and silky and blend beautifully. The colours are gorgeous. I love the stamp and drag eyeliner too. It makes the winged eyes possible for me.”

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Posted 4 years ago

“I still haven't received my package yet”

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Posted 4 years ago

“Easy and pleasant to deal with my wife will love the gift as her Xmas present.”

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Posted 4 years ago

“I love this make up! The disco nap is amazing and the colours in the eyeshadow palette are beautiful.”

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Posted 4 years ago

“Beautiful glitter lipgloss. Great customer care too. Thank you.”

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Posted 4 years ago

“The product was just perfect”

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Posted 4 years ago

“Bought the Hannah Martin edit and I’m so pleased I did I absolutely love it !!! Everything in the set is so beautiful especially the eye palette. Love the concept of the names and the shadows are lovely and pigmented.”

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Posted 4 years ago

“Pretty poor really! Still not received goods( they are A present To someone... their birthday now long gone) also no update or communication sent frm ciate”

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Posted 4 years ago

“Loved the products from one of my fave makeup artist Hannah Martin. The makeups are great.”

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Posted 4 years ago

“Love the eyeshadows, silky smooth with no creasing on older skin.”

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Posted 4 years ago

“Fantastic value and amazing products!! I love the quality of all the products and delivery was quick and everything packaged securely.”

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Posted 4 years ago

“Order was easy came well packed now waiting to see her face at xmas”

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Posted 4 years ago

“Fabulous fast delivery. Product beautifully packaged. Will purchase from you again as high quality yet again 😊”

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Posted 4 years ago

“Love my Hannah Martin make up box 💕”

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Posted 4 years ago

“I still haven’t received my order, when will it arrive as it’s been weeks?”

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Posted 4 years ago

Ciate London is rated 4.3 based on 3,202 reviews