Ciate London Reviews

Name: Ciate London
Rating: 4.29

4.3 Rating 3,202 Reviews

81 %

of reviewers recommend Ciate London

4.3

Based on 3,202 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

Visit Website

Phone:

2079400005

Email:

lauren.adams@ciatelondon.com

Location:

82, Silverthorne Road, London
SW8 3HE

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Ciate London 1 star review on 3rd July 2026

Robson Alfredo

Ciate London 5 star review on 29th April 2021

Lucy Brown

Ciate London 5 star review on 31st March 2021

Harkiran Bains

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful lipsticks. Really home you bring back the Glitter storm lipsticks. The formula is unreal. There's nothing else like them. An amazing customer service team too.”

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Posted 5 years ago

“Love Ciate. Good quality and main reason I purchase this brand there is no animal cruelty.”

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Posted 5 years ago

“So happy with my purchase thanks so much”

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Posted 5 years ago

“Love everything I ordered from Ciaté London. This was my first order and it arrived faster than I expected. It certainly won’t be the last.”

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Posted 5 years ago

“I have read about Caite in various magazine. I thought I would try a couple of items. I was sent a % off code which didn't work so paid full price. The only thing I would say is the instructions are very tiny so had to take a photo on my phone to make it bigger so I could read it.”

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Posted 5 years ago

“No issues with company, received items perfectly”

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Posted 5 years ago

“Quick delivery and communication about order”

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Posted 5 years ago

“Fabulous and unique products. Will always buy their products”

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Posted 5 years ago

“I love Ciate nail Polish. The formula goes on easily, dries quickly and lasts well too! I love the sun switch idea! Please bring back the duo chromes like Forbidden Fruit!”

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Posted 5 years ago

“Bought 3 sun switch nail polishes & loved them so much, I bought the same 3 again 🤣”

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Posted 5 years ago

“Bought the bronzing balm after watching Lisa snowdon insta post so glad I did it’s lovely especially for the summer & holidays beautiful dewy skin highly recommend 👌”

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Posted 5 years ago

“Great idea. 2 boxes were empty? No gift that day. Still a good gift and great value would recommend.”

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Posted 5 years ago

“I’ve only just come across Ciate and I love their stuff! LOVE the watermelon lip oil”

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Posted 5 years ago

“The delivery was quick and the items were well packaged. I love Ciate nail varnish, the classic style bottle and the beautiful colours. I bought the full size version of Antique Brooch after receiving the mini in a beauty box, also treated myself to a 2nd colour.”

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Posted 5 years ago

“I have used them twice now and they have been very good - always delivered on time and items packed securely.”

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Posted 5 years ago

“Omg! The best nail polishes ever! The colours and quality! Simply the best!”

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Posted 5 years ago

“I love their makeup and their service is excellent too”

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Posted 5 years ago

“I like the fact that these products are cruelty free . I usually can’t wear nail products as they “hurt” my nails but yours are fine . I love your nail conditioner and I love the subtle hint of colour and shine .”

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Posted 5 years ago

“Absolutely love these products and the service provided. Great offers and value for money.”

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Posted 5 years ago

“Everything gorgeous that I ordered and quick delivery too ,sale items fabulous”

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Posted 5 years ago

Ciate London is rated 4.3 based on 3,202 reviews