Ciate London Reviews

Name: Ciate London
Rating: 4.29

4.3 Rating 3,202 Reviews

81 %

of reviewers recommend Ciate London

4.3

Based on 3,202 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

Visit Website

Phone:

2079400005

Email:

lauren.adams@ciatelondon.com

Location:

82, Silverthorne Road, London
SW8 3HE

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Ciate London 1 star review on 3rd July 2026

Robson Alfredo

Ciate London 5 star review on 29th April 2021

Lucy Brown

Ciate London 5 star review on 31st March 2021

Harkiran Bains

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great, innovative product and fast service. Faultless.”

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Posted 7 years ago

“So quick to respond when there was a fault with my order. The Glitter flip is amazing!! Every one needs to have at least one of these lip gloss's in their life!!”

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Posted 7 years ago

“If there is ever a zombie apocalypse that makes me choose between Ciate nail Polish and food, I'm choosing Ciate. My favourite colour right now Is tempest try it out.”

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Posted 7 years ago

“Good quality and fast delivery!”

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Posted 7 years ago

“No where near as good as other Matt dry lipsticks iv used. Cakey and start wear off easily and fade around lip line causing it to look smeary.”

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Posted 7 years ago

“Purchased set of lipglosses: via an offer with Martin Lewis (money saving expert) All the colours are great They define my lips beautifully and importantly they have staying power. Previously I have only liked Bourjois over a plethora of makes: I can honestly say that I now prefer these.”

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Posted 7 years ago

“The company on a whole was very fast and sufficient with my order.”

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Posted 7 years ago

“Very fast shipment, professional customer care.”

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Posted 7 years ago

“I saw the videos online for these products and thought they looked really good! So purchased some! I put one on and I found it was really drying and the glitter wasn’t that apparent. I hope others have had a better experience than me.”

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Posted 7 years ago

“Just bought something from the “Jessica” range. Love the packaging. The highlighter is going to look gorgeous with a tan. The lipstick is perfect red glamour. Also have a couple of the glitterflip lipglosses. Super colours.”

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Posted 7 years ago

“A long lasting lipstick good for day and a night out. Would recommend.”

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Posted 7 years ago

“Brilliant, love, love them.!”

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Posted 7 years ago

“Love love love”

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Posted 7 years ago

“Very pleased with my purchase. Items arrived as scheduled and I have already recommended to my friends. Happy customer.”

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Posted 7 years ago

“Very good service fast delivery causing a comfortable experience. Thank you”

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Posted 7 years ago

“I love Ciate London I love all the sparkle and colours,I have my eye on the new Jessica Rabbit eye pallet,so I just May treat myself lol,I'm always telling my friends how amazing Ciate London,I'm sure they of sick of me by now? LOVE EVERYTHING XXX”

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Posted 7 years ago

“Ordering was really easy and shipping was crazy fast. I was really pleased!”

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Posted 7 years ago

“No issues on order. All good. Thank you”

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Posted 7 years ago

“Great service, prompt shipping/quick delivery. Very pleased with my Ciate shopping experience.”

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Posted 7 years ago

“Very disappointing. Bought the Jessica Rabbit Eye shadow palette and only used it twice when the product started to 'seal'. The shimmer shades dont seem to want to stick to your eye and the matte shades are really chalky and not much pigment. Emailed customer services and sent pictures only for them to say there is nothing wrong with it and gave me a 20% off my next purchase. Did some research and from the looks of it quite alot of people are having some issues trying to make this work. For the cost you could buy a much better palette. Very disappointing.”

Helpful Report

Posted 7 years ago

Ciate London is rated 4.3 based on 3,202 reviews