Ciate London Reviews

Name: Ciate London
Rating: 4.29

4.3 Rating 3,202 Reviews

81 %

of reviewers recommend Ciate London

4.3

Based on 3,202 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

Visit Website

Phone:

2079400005

Email:

lauren.adams@ciatelondon.com

Location:

82, Silverthorne Road, London
SW8 3HE

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Ciate London 1 star review on 3rd July 2026

Robson Alfredo

Ciate London 5 star review on 29th April 2021

Lucy Brown

Ciate London 5 star review on 31st March 2021

Harkiran Bains

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought 5 different shades. Just 2 of the shades have any depth of colour. All products are very dry on the lips. The product is applied to the lips then you wait before pressing the lips together to release the the reflective element. The reflective element is no where near that displayed in the photos on their website product description. I would not purchase again.”

Helpful Report

Posted 6 years ago

“I was so excited to receive my 2 lip course. Sadly the glitter hardly shows. The advert does not look the same on me.”

Helpful Report

Posted 6 years ago

“Ordered the Glitter Flip bundle of 6 lipsticks. Delivery was within a couple of days. The lipsticks are beautiful - can feel a little drying on tge lipe but nothing a lip balm underneath cant fix. Thank you for an easy pleasant transaction. Will be shopping with you again :-)”

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Posted 6 years ago

“Great service, arrived quickly and packed well 5*”

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Posted 6 years ago

“Lovely long lasting colours”

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Posted 6 years ago

“Gorgeous products, cruelty free beauty.”

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Posted 6 years ago

“This item was bought for my granddaughter who was delighted with it. which makes me a happy customer.”

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Posted 6 years ago

“The product arrived quickly. It's long lasting and light to wear.”

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Posted 6 years ago

“Really fast delivery with communication at each stage. Competitive pricing with a great range of products and colours”

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Posted 6 years ago

“Brilliant value for money! Awesome delivery timescale, product exactly what it said on the website!!! Would definitely recommend.”

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Posted 6 years ago

“Great service, great delivery”

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Posted 6 years ago

“Interesting lipsticks.”

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Posted 6 years ago

“Easy transaction Reasonable delivery time”

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Posted 6 years ago

“The products are not the same shades when they arrive as what’s on the adverts for them”

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Posted 6 years ago

“Wouldn't recommend you buy from this site. Unless you know the prouts, because there's no chance of returning stuff if you don't, because they'll class it as being used! No refund is forthcoming but I can have a credit note for something else! No thanks, because I'll be in exactly the same position if I don't like the product and it doesn't actually work as they say it should!”

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Posted 6 years ago

“These lipsticks are amazing they stay on all day and night long they are gorgeous and sexy 💋💋”

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Posted 6 years ago

“Great prices with a quick delivery!!”

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Posted 6 years ago

“Fast delivery. All intact and descriptions accurate. 👍🏻”

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Posted 6 years ago

“When the deals are on they're good deals. I buy them as little gifts for my wife, daughters and daughter in law and they always love the variety.”

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Posted 6 years ago

“Excellent fast service”

Helpful Report

Posted 6 years ago

Ciate London is rated 4.3 based on 3,202 reviews