Ciate London Reviews

Name: Ciate London
Rating: 4.29

4.3 Rating 3,202 Reviews

81 %

of reviewers recommend Ciate London

4.3

Based on 3,202 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

Visit Website

Phone:

2079400005

Email:

lauren.adams@ciatelondon.com

Location:

82, Silverthorne Road, London
SW8 3HE

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Ciate London 1 star review on 3rd July 2026

Robson Alfredo

Ciate London 5 star review on 29th April 2021

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Ciate London 5 star review on 31st March 2021

Harkiran Bains

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm a nail polish connoisseur and I can honestly say that my new Gelology polishes are some of the best I've ever used. A couple of them take up to four coats to get the best colour, but it's worth the time and they last really well. I've had mine on for 7 days now, been swimming every day and they still look great, with just a bit of tip wear and growth.”

Helpful Report

Posted 8 years ago

“I love the range of products and colours. When I made an order, I had emails at every point of the delivery process and delivery was prompt.”

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Posted 8 years ago

“Very quick service. Had to email customer service about something and had a very quick and polite response and the query was solved”

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Posted 8 years ago

“As I prefer a natural look i dont have much make up on except for nail polish, moisturiser, lip gloss or balm but recently i started using the dewy spritz and mascara. They are not always for me as i find mascara awlward to apply but i love the ethics brhind the company and the wuality”

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Posted 8 years ago

“I bought two glitter lipsticks at Ciate- I love them both! Unique colours and long lasting. One is 'braver' so perfect for going out while 2nd more delicate can be used for work. I was also lucky to get these two in awesome price as a user of O2 priority. Would definitely recommend.”

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Posted 8 years ago

“Didn’t receive my first order as was lost by Royal Mail , emailed customer services and a replacement was sent out which I received in 2 days! Super quick delivery , great customer service and great products! The glitter flip glosses are the best I’ve ever used , will be buying more in different colours!!!”

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Posted 8 years ago

“Very happy to purchase from Ciate. Thank you”

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Posted 8 years ago

“Brilliant buy”

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Posted 8 years ago

“I was very disappointed with the product : The Ciate magic glitter flip the glitters are supposed to appear when you press your lips together they never came and the feeling of the lipstick was sticky after 2 minutes, not dry. I think it’s a failure”

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Posted 8 years ago

“Prompt delivery - amazing lipsticks!”

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Posted 8 years ago

“I received my lip stick really quickly The shades are gorgeous and so sparkly!!!”

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Posted 8 years ago

“Loved the products”

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Posted 8 years ago

“Speedy delivery. Excellent product.”

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Posted 8 years ago

“Super product good service..thanks”

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Posted 8 years ago

“Ethical and fair with smazing deals when linked with other cimpanies”

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Posted 8 years ago

“the product is amazing and i love it but the box it came in was very squashed :((”

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Posted 8 years ago

“I was very satisfied with the service and the fantastic varnishes.”

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Posted 8 years ago

“Fast shipping.”

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Posted 8 years ago

“customer service fantastic .would recommend to everyone product is brilliant”

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Posted 8 years ago

“Apart from great products, when I had a query about an invoice amount, it was dealt with on the same day. Happy customer!”

Helpful Report

Posted 8 years ago

Ciate London is rated 4.3 based on 3,202 reviews