Ciate London Reviews

Name: Ciate London
Rating: 4.29

4.3 Rating 3,202 Reviews

81 %

of reviewers recommend Ciate London

4.3

Based on 3,202 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

Visit Website

Phone:

2079400005

Email:

lauren.adams@ciatelondon.com

Location:

82, Silverthorne Road, London
SW8 3HE

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Ciate London 1 star review on 3rd July 2026

Robson Alfredo

Ciate London 5 star review on 29th April 2021

Lucy Brown

Ciate London 5 star review on 31st March 2021

Harkiran Bains

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordering was simple, lipsticks arrived in very good time. The lipglosses themselves were fantastic!. Great coverage, apply, dry and pop and hey presto there’s a disco ball on your lips!. My daughter absolutely loved them”

Helpful Report

Posted 6 years ago

“Exactly as advertised, stayed on all day - at least 12 hours! Christmas Day, so through a full roast and drinks all day! Perfect service, received in a few days in their recyclable environment friendly packaging! Highly recommended! Xx”

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Posted 6 years ago

“easy to order online and quick delivery”

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Posted 6 years ago

“Great product and excellent service”

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Posted 6 years ago

“Great product and excellent service”

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Posted 6 years ago

“Excellent customer service, quick responses”

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Posted 6 years ago

“Excellent customer service. Fast delivery”

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Posted 6 years ago

“Great customer service. My last order was delayed due to an issue with the delivery address but I got a call from ciate to apologise for the delay. My next day postage was refunded. I really couldn’t have asked for anymore.”

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Posted 6 years ago

“I purchased the calendar, it's been super exciting to see what I have got each day and there have been so many pretty polishes to try out. Delivery was fast and hassle free highly recommended.”

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Posted 6 years ago

“Have been buying nail products from Ciate for years, with always excellent products and service, so have recommended to many friends over the years, and have never heard anyone complain about anything.”

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Posted 6 years ago

“Easy quick efficient service”

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Posted 6 years ago

“Lovely thank you”

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Posted 6 years ago

“I love the lip plumping gloss and the quick delivery is so good”

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Posted 6 years ago

“I love your brand and what is even better is you dont test on animals , amazing! The lipsticks do not dry my lips out , overall i am very happy with the products😃”

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Posted 6 years ago

“Excellent!”

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Posted 6 years ago

“I bought the glitter flip lipstick, great lipstick and it arrived quickly”

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Posted 6 years ago

“excellent service”

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Posted 6 years ago

“Absolutely love my glitter flip lipstick would definitely recommend to my friends and will be buying more in the future”

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Posted 6 years ago

“Love the products and delivery is always really quick.”

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Posted 6 years ago

“Exceeded expectations”

Helpful Report

Posted 6 years ago

Ciate London is rated 4.3 based on 3,202 reviews