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Citibank Reviews

3.0 Rating 210 Reviews
50 %
of reviewers recommend Citibank
3.0
Based on 210 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
On-time Delivery
100%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5

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Citibank 2 star review on 20th July 2025
Joseph M. Hewett
Citibank 1 star review on 20th July 2025
Mary D. Cox
Citibank 1 star review on 20th July 2025
Deborah
Citibank 2 star review on 18th July 2025
Charles
Citibank 1 star review on 17th July 2025
Nicholas Grey
Citibank 1 star review on 17th July 2025
Sarah Morley
Citibank 1 star review on 28th May 2025
Fredmercy347 At Gmail.com
48
Anonymous
Anonymous  // 01/01/2019
Four years running now Citibank has allow a fraudulent company to bill a $300 bogus annual subscription to my account. All four years I was required to jump through all kinds of hoops to fix it. Even changed my account number 4 times. They actually gave the fraudsters my new account number and home address. Had to hire an attorney to send a Cease and Desist to their CEO. Even closing my account didn't stop the madness. Citibank just accept the fraud charge anyway and then tried to bill me again anyway even after I have a letter from them confirming its fraud. WHAT?!? Clearly just another greedy bank who doesn't care about their clients at all.
Citibank 1 star review on 4th August 2022
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Posted 2 years ago
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Posted 2 years ago
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Posted 2 years ago
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Posted 3 years ago
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Posted 3 years ago
I once saw a comment on giffgaff about XAP CREDIT SOLUTION and how they helped a certain Noah Davidson, I became curious and wondered if they could help me fix my poor Credit and eliminate bad debts. Well with my fingers crossed, I gave them a try, eventually they fixed my Credit and gave me a reason to smile and be happy again. They removed the bad records on my report and raised my score to 791, here is their email address; (X A P C R E D I T S O L U T I O N @ G M A I L . C O M) Thanks
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Posted 3 years ago
Very good thank you...!!!
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Posted 4 years ago
Card, reliability, professionals, worldwide
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Posted 6 years ago
These guys should wear masks.
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Posted 6 years ago
Citibank closed two of my credit card accounts, for lack of use. I felt like they could have at least given me a heads up, and I would have utilized the cards, in order to keep the accounts open. It is said, that credit card companies closing accounts, can have a negative impact on one's credit score.
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Posted 6 years ago
Citibank is rated 3.0 based on 210 reviews