City-Airport-Taxis.com Reviews

Name: City-Airport-Taxis.com
Address: Kemp House 152 - 160 City Road, London
Rating: 4.79

4.8 Rating 1,143 Reviews

97 %

of reviewers recommend City-Airport-Taxis.com

Company Reviews

Questions

Metrics

4.8

Based on 1,143 reviews

Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

+44 203 432 9333

Email:

email@city-airport-taxis.com

Location:

Kemp House 152 - 160 City Road
London
EC1V 2NX

Write Your review

Tell us how City-Airport-Taxis.com made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

City-Airport-Taxis.com 1 star review on 7th November 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Only booked this 2 days before and it was simple and easy to do. I received a text to say the driver was there and as soon as we walked exited customs there he was holding out a sign with our name on. Vehicle was parked a couple of minutes walk away, water was waiting in there for us. Driver changed routes to avoid traffic and got us to our destination. Really good value for money and took away any hassle of trying to find the taxi rank and queuing up after the flight.”

Helpful Report

Posted 1 year ago

“Easy booking process, nice car and smooth transfer from the cruiseport to an airport hotel. We arrived a bit earlier than expected, but got in touch via their WhatsApp account and they were very responsive & notified the driver that he could arrive earlier, which he was able to. Overall great experience and value for money!”

Helpful Report

Posted 1 year ago

“The driver was punctual and came on time, he was very friendly, the car was super clean, smells good, and most importantly his driving was safe and reached the airport on time.”

Helpful Report

Posted 1 year ago

“Very nice and helpful driver. He helped us with our luggage. The ride was quiet and very comfortable.”

Helpful Report

Posted 1 year ago

“Great service. Very efficient”

Helpful Report

Posted 1 year ago

“Fantastic service. Prompt, courteous, 100% reliable. We have used this service for the last 10 years and have never been let down. Highly recommended.”

Helpful Report

Posted 1 year ago

“Stellar service. Arranged booking in advance and got in touch with the driver on the day of the booking, friendly and helpful when discussing potential delays. Easily found them in the terminal.”

Helpful Report

Posted 1 year ago

“Our driver Anthony was wonderful! He was friendly, knowledgeable, and a great driver. We had a great time chatting and sharing as we drove to Paris and it was like having your best friend drive you to the airport! He did a great job maneuvering the Paris traffic and pointing out places of interest along the way. The journey seemed to fly by thanks to his wonderful driving and personality. We would definitely recommend using this service. We had not used this service before but are SO glad we did!”

Helpful Report

Posted 1 year ago

“Overall a wonderful experience from booking to pick up. I was concerned the may not be able to contact me as I had a new SIM and phone number but the called me on what's app to try to find me, so very reassuring. The driver was lovely, friendly and helpful and the car clean. Just one minor issue. I had arranged for the payment and given my credit cards details and to my surprise the driver asked if I wanted to give a tip. I was a little taken back and felt rude not to (K thought this may have been common practice here in London, so I added a tip ( he was a great driver I felt after all) but did not expect that and was put on the spot. The company did call to check (about the tip)with a phone call later (which was fantastic and amazingly professional) and apparently it is not common practice and drivers should never do this. Despite this hiccup , I would not hesitate to recommend them and I am a very highly critical person who expects impeccable service. I would definitely recommend the and I will use them again. Thank you.”

Helpful Report

Posted 1 year ago

“Everything was excellent. Got a phone call from them to inquire about our arrival time since we were late. -The only thing that wasn't clear was we arrived 30 minutes late and we were charged an extra 15 euros - I think that was a fair price, I just didnt understand that was the policy. The website said the driver would wait up to an hour, but it wasn't clear that we would be charged if we were late. Otherwise, everything went perfectly. I would use them again but I would like to know what the charges would be if we were 5 minutes late, 15, 30 minutes, etc.”

Helpful Report

Posted 1 year ago

“The driver was there despite the flight delay, he was very polite and friendly. Gave us some tips wht to see what to avoid. Great service, highly recommended!”

Helpful Report

Posted 1 year ago

“Used a few times in various cities across Europe. Easy to book, always on time, easy to find & driver’s always helpful and friendly. Would 100% recommend.”

Helpful Report

Posted 1 year ago

“City airport taxis were brilliant the booking process was really simple and worked perfectly. We arrived, we were collected we we were dropped to hotel. Lovely driver. Perfect service”

Helpful Report

Posted 1 year ago

“Such a good service. Our driver Eduardo was amazing, so helpful. Easy to message before to change the pick up, and on the day was great.”

Helpful Report

Posted 1 year ago

“Super friendly driver, he was already waiting for us when we arrived with our flight. And was really flexible that we could have some time to arrange a sim card at the airport as well as some food. His driving was very good and safe. Overall super happy.”

Helpful Report

Posted 2 years ago

“Paolo was awesome. He drove us from Amalfi to Rome (about 3.5 hours) and he had a great attitude the entire time. Very friendly, attentive and easy to talk to!”

Helpful Report

Posted 2 years ago

“Our driver was waiting at arrivals with a big welcoming smile on his face which was a great introduction to Croatia. The car was lovely and really clean, driver friendly. We had the same driver on the return journey and again his smiling face was lovely to see. Wouldn't hesitate in using this company again.”

Helpful Report

Posted 2 years ago

“They were impeccable. Met at the exit of airside at near to midnight, straight to the vehicle, very pleasant and professional driver who literally walked me to the door of my accommodation (on a no-drive street). And no haggling or inflation re the pre-agreed price.”

Helpful Report

Posted 2 years ago

“Early arrival. More superior vehicle than what I booked which was a plus. Booster seat for y 5 year old son was no problem. Would book again in future.”

Helpful Report

Posted 2 years ago

“100% positive experience. Flight arrived early but driver was still there waiting on us. My wife is disabled and the driver couldn't have been anymore helpful. The car was perfect and had excellent air conditioning. Cheaper than an uber, will definitely be using them again.”

Helpful Report

Posted 2 years ago

City-Airport-Taxis.com is rated 4.8 based on 1,143 reviews