City-Airport-Taxis.com Reviews

Name: City-Airport-Taxis.com
Address: Kemp House 152 - 160 City Road, London
Rating: 4.80

4.8 Rating 1,087 Reviews

97 %

of reviewers recommend City-Airport-Taxis.com

Company Reviews

Questions

Metrics

4.8

Based on 1,087 reviews


Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

+44 203 432 9333

Email:

email@city-airport-taxis.com

Location:

Kemp House 152 - 160 City Road
London
EC1V 2NX

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City-Airport-Taxis.com 1 star review on 27th September 2023

Craig

City-Airport-Taxis.com 5 star review on 13th May 2022

Massimo Vaccaro

City-Airport-Taxis.com 5 star review on 29th April 2022

Igor

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant service. The driver is always on time, and the vehicles very comfortable. Great price too!”

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Posted 1 year ago

“Excellent service. Accommodated my flight delay with no fuss. Excellent communication throughout the process. Driver was waiting for me exactly as agreed. Polite professional but friendly. Car was spotless. Would definitely use the service again. Thank you”

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Posted 1 year ago

“Very efficient and was waiting at airport and perfectly on time on the way back. Very safe courteous drivers 👏👏”

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Posted 1 year ago

“Our flight was 20 mins early Driver there No problems Will use again”

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Posted 1 year ago

“Massive thanks. Left important bag in taxi they found it & delivered it next day. Amazing service too. They were waiting even though we had delayed flight. Will use them everytime! Awesome”

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Posted 1 year ago

“The service was excellent from start to finsh. My driver Alessandro was avery nice and knowledgeable man and i wish him all the best in the future..”

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Posted 1 year ago

“I red as usual the bad reviews first, there is about 11% of those . But there is much more of the positive. So, I was very curious about my chances. I landed in Lanzarote with 30 min delay. When I came out with the luggage there was a big man with a big signs with my name. He took my trolley and soon we were in the car. Bigger than expected. So, what more could I ask for? Booking on line was smooth. Payment too. Travel info confirmed and complete. 24 h before landing there was a remainder in my mobile and confirmation that all was well. I can understand that in some places people may have bad experiences. This on line agent may not be able to control all local associates and drivers so 10 % of bad luck is not so bad, unless you are the victim. I was not, fortunately. I don’t think that calling this agent a scammer, as someone here do, is justified. Probably they could do more to validate their drivers to avoid no show situations. For some travelers, no show can be a big drama, if they have tight schedules, for others it can be just irritating. When traveling it is always good to have a plan B. I had, but all went well. Taking into consideration rate of no shows reported here, I would be careful when booking for a critical trip, otherwise I would give City Airport taxis another chance.”

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Posted 1 year ago

“Excellent service from booking online, confirmation, pick up service, vehicle and professional and friendly driver .”

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Posted 1 year ago

“Price was good probably slightly cheaper than paying for an unbooked taxi at the airport .. driver was there 1st person with board with my name as we came out of arrivals .. i have spent up to and over half an hour at busy times queuing at the taxi rank in the past .. Return driver was actually a few minutes early .. both drivers very friendly and professional .. highly recommend the company .. thanks city spot on 👍”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Fantastic service. Very professional, polite and efficient. A pleasure to deal with”

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Posted 1 year ago

“Very good service. Fully satisfied with the service you had provided. The driver was so helpful and friendly. Thank you so much for providing a wonderful trip.”

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Posted 1 year ago

“Fabulous service, on time, no hassle…. Would definitely recommend”

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Posted 1 year ago

“I highly recommend this company , the service is amazing , drivers are very friendly and cannot do enough for you .”

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Posted 1 year ago

“We ALLWAYS book with city airport taxis they are so reliable very courteous and so friendly. They are very efficient confirmation of booking. We were held up in customs and the driver called to make sure we were OK and he will still be outside waiting for us AWSUM SERVICE can't recommend HIGHLY ENOUGH thank you again. Stanley and Ruth.”

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Posted 1 year ago

“Super service! Confirmed my booking with listener number and phone number a few days before, picked up early early, and even had driver come back when one of our people left their phone in the car. 10/10 recommend.”

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Posted 1 year ago

“Booking was quick and easy. Communication was excellent. We used the service for airport pickup and return. The drivers for both trips were waiting for us at the appointed time and location and very professional. We would definitely recommend this company and will use them again.”

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Posted 1 year ago

“arrived at the airport and was picked up as soon as we walked out , at the hotel 20 minutes later 👍👍 day of pickup arrived at the hotel on time , staff were polite and friendly 😀 definitely recommend this company 😀”

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Posted 1 year ago

“Very professional and helpful service, both vehicle and driver were excellent, driver particularly exceptional as passport control was extremely busy,she kept in contact with us as to our progress, which took us over one hour.”

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Posted 1 year ago

“This company is incredible. We got into the wrong car and only realised after driving for half an hour so had to return to the airport. Our driver waited for us to return back to the airport and then got us to a our destination. They went above and beyond to sort out problem out. Thank you.”

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Posted 1 year ago

City-Airport-Taxis.com is rated 4.8 based on 1,087 reviews