City-Airport-Taxis.com Reviews

Name: City-Airport-Taxis.com
Address: Kemp House 152 - 160 City Road, London
Rating: 4.78

4.8 Rating 1,154 Reviews

96 %

of reviewers recommend City-Airport-Taxis.com

Company Reviews

Questions

Metrics

4.8

Based on 1,154 reviews

Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

+44 203 432 9333

Email:

email@city-airport-taxis.com

Location:

Kemp House 152 - 160 City Road
London
EC1V 2NX

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City-Airport-Taxis.com 1 star review on 7th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Superb service from initial contact, to completion. Excellent, professional, and polite drivers, and spacious, air conditioned vehicles. First class communication at every stage, contingency telephone numbers and email..and WhatsApp provided on every communication. A truly world class private airport transfer,stress free, as there is never a hint of doubt that city-airport taxis are anything less than 100% focused on getting your job RIGHT. If I could give more stars for any aspect of City-Airport-Taxis, I would. Look no further, these are your people for the job!”

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Posted 3 years ago

“Excellent service, would definitely use again.”

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Posted 3 years ago

“The driver Alex was waiting for us on time, he picked us up on a very confortable van, with bottles of water the whole ride was great”

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Posted 3 years ago

“Was waiting for us as promised...my name clearly visible....excellent service”

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Posted 3 years ago

“Absolutely fantastic service, stress free, received message from the driver a day in advance, both times drivers were in time for pick up. Car was nice and clean. Thank you.”

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Posted 3 years ago

“They advertise as taxi supplier and website on which you are making reservations for desired vehicles. In reality they withdraw your money and later send that they can't find supplier for that price, so they have sent me a link to make extra pay which increased the price for 65%. Insane. I wouldn't reccomend to any.”

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Posted 3 years ago

“On time both ways.”

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Posted 3 years ago

“Good service, excellent communication, competitive prices.”

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Posted 3 years ago

“Very friendly and reliable service, from beginning to end.”

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Posted 3 years ago

“Decent price and on time”

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Posted 3 years ago

“Bob on brilliant well done 😊”

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Posted 3 years ago

“Great punctual service both ways. Will definitely use again.”

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Posted 3 years ago

“We used the service in Tenerife. The drivers were both on time and helpful with our little one out and sorting out the luggage. Would definitely book again.”

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Posted 3 years ago

“Driver was perfectly on time and was helpful with the luggage. Drove pretty fast but correct. Payment was only possible by creditcard and not via I-Deal”

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Posted 3 years ago

“great communication”

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Posted 3 years ago

“Pre-booked, prepaid taxi never turned up at Tenerife South Airport. Their agent in the airport said that City Airport Taxis were preadvised that no vehicles were available, but they offered, sold and charged me for the service booked. Furthermore, they refuse to refund me the cost of a replacement taxi, despite being told by their Tenerife office that they would do so. DO NOT USE”

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Posted 3 years ago

“We had made a reservation, but oud flight schedule changed. We tried to change the pick-up time with the driver, but he shouted that he was busy and would not listen. So then we tried to reach the Back-Office, but were unable to. Every time we tried, there was a long phone-queu and we were thrown out after some waiting-time. Therefore we were forced to make other arrangements, since it is impossible to change the reservation afterwards, from the received mail. After explaining this in mail, we were still fully charged for the cab-fare. We are never going to use this service again and advise anyone else not to do so as well.”

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Posted 3 years ago

“Taxi didn't show up or contact me. Tried to contact this company for an hour with no success. Ended up stranded at the airport for 2 hours as no taxis or Ubers were available. AWFUL service. Still haven't responded to my emails. No refund.”

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Posted 3 years ago

“Bgftu”

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Posted 4 years ago

“great service. we had to cancel 3 times due to flight changes and every time it was cancelled quickly and without a fuss. highly recommended.”

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Posted 4 years ago

City-Airport-Taxis.com is rated 4.8 based on 1,154 reviews