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City-Airport-Taxis.com Reviews

4.8 Rating 1,154 Reviews
96 %
of reviewers recommend City-Airport-Taxis.com
4.8
Based on 1,154 reviews
Customer Service
Communication Channels
Telephone, Email
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Phone:

+44 203 432 9333

Email:

email@city-airport-taxis.com

Location:

Kemp House 152 - 160 City Road
London
EC1V 2NX

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Having just traveled 22 hours from Manila to Geneva I was just looking forward to getting home. Having received confirmation of payment from this company I understood all was in order. No. There was no driver and no notification of such until I called to ask where my driver was. This is not the first time they've canceled as I'm on my way but I thought I'd try them again. DON'T USE THEM
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Posted 5 years ago
No show at Milan Airport. 10 days later , still waiting for a refund. AVOID
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Posted 7 years ago
Excellent service, highly recommended.
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Posted 7 years ago
We return 16th of October from Liverpool City Center to Manchester Airport. For us it was terribly important that there were child seats in the car and we chose City Airport Taxis because they gave us a confirmation that this was not going to be a problem. But at the return, when we were picked up in Liverpool, there were no seats in the car. There was no time to order another taxi with child seats, so we had no other choice than to drive with our 2 year old and 7 year old child on the highway from Liverpool to Manchester without child seats. Although the driver drove as carefully as he could, the situation caused us a lot of distress as we knew that our children would not stand a chance if there were an accident. It is very disappointing that we had to put the children at risk and that City Airport Taxis didn't keep what they promise. This is simply not good enough.
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Posted 7 years ago
Driver did not turn up at Faro. After 30 minuteswe found someone who organised another driver. Rang 2 numbers and no one answered. At what point do you get alternative transport without City airport taxis not taking your money. No one contacted us to say no show. Not impressed
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Posted 7 years ago
I booked transfers with them in Rome and Barcelona, and I must say everything was perfect. The driver was on time, the vehicle was comfortable and the customer team was very helpful. I will continue to use their services.
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Posted 8 years ago
Superb service and excellent customer support. I made some mistake with the booking and their agent updated it without a problem. The driver was on time and we had a lovely journey to our hotel.
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Posted 8 years ago
I used this company for the first time on our family trip to Paris. Prompt service, very pleasant driver and the customer service was excellent. I would definitely book them for our next trip.
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Posted 8 years ago
Great service from Malpensa airport to our hotel and back. We also booked a private tour to Lake Como and the driver was very pleasant and helped us around. The vehicle was spacious and clean.
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Posted 8 years ago
I'm very satisfied how prompt their response was. I couldn't find the meeting point so I called the emergency number. The driver located me very quickly and I was able to arrive on time at my destination. I would recommend this company to everyone
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Posted 8 years ago
We used them for transfer from Alicante airport to Moraira both ways and I must say I’m very pleased with the service. Our flight was a bit delayed, but they monitored the flight and the driver was there on time. The car was comfortable and the driver was very helpful. For our return transfer, the driver was on time, as well, and we caught the flight on time.
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Posted 8 years ago
I used their service in London and I'm glad I did. The driver was very polite and the vehicle was in great condition. I'm satisfied of the overall service.
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Posted 8 years ago
We used airport transfer both ways in Tenerife and the service was superb. We were collected on time and the journey was very pleasant. I would recommend it to everyone.
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Posted 8 years ago
Very pleasant and well dressed drivers. Nice comfortable cars,
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Posted 8 years ago
Reliable service Friendly driver Excellent vehicle No complaints about service - highly recommended
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Posted 8 years ago
Very pleasant experience. Excellent vehicle, very good driver, punctual service.
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Posted 8 years ago
Excellent service, highly recommended. Driver was waiting for us at Munich airport as promised and took us to our hotel with very little fuss. Car was new and the driver was courteous, he loaded and unloaded our bags. We will definitely book again...
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Posted 8 years ago
Everything was perfect. Would definitely recommend this company if you are looking for a low cost transfer in Paris.
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Posted 8 years ago
Service was perfect. Driver waited for us after a 2 hour flight delay. We recommend the service.
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Posted 8 years ago
1) Broke our suitcase during the ride and denied any responsibility 2) driver stopped for gas in the middle of the ride 3) air condition was too week 4) baby chair was not secured to car seat
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Posted 8 years ago
City-Airport-Taxis.com is rated 4.8 based on 1,154 reviews