City Hook Reviews

Name: City Hook
Address: 23 William Street SouthDublinIreland, Dublin 2
Rating: 4.58

4.6 Rating 33 Reviews

88 %

of reviewers recommend City Hook

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+19727377747

Email:

help@cityhook.com

Location:

23 William Street SouthDublinIreland
Dublin 2
D02FK10

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City Hook 5 star review on 4th July 2023

Keller T Forrester

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

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Posted 1 year ago

“J'ai envie de jouer GTA c'est bien c'est cool qu'est-ce que je dois faire pour fonctionner ça mais au moins je peux faire”

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Posted 2 years ago

“Great Service”

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Posted 7 years ago

“Very good”

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Posted 7 years ago

“Pick up from Faro Airport was excellent. Drop of back to the airport was 15 minutes late and the car windows were not very clean.”

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Posted 7 years ago

“Fantastic Service, Picked up on time. Driver Emmanuel was polite and friendly. Great Service!!!”

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Posted 7 years ago

“Excellent service, taxi was waiting at the airport and was on time when leaving at the hotel, would definitely recommend”

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Posted 7 years ago

“Excellent service. Checked all details carefully and emailed with details of mistake I made on flight details. Pickup from airport and hotel on time. Comfortable transport. Will use service again without hesitation.”

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Posted 7 years ago

“Excellent service on time very friendly and helpful. Struggling to find our apartment the drive went the extra mile to phone the owner to make sure we where at the right place”

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Posted 7 years ago

“Very friendly driver who spoke good English and engaged with us. Reliable pick up.”

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Posted 7 years ago

“Unfortunately we didn’t get what we booked. We were supposed to be picked up with a big van but instead were welcomed by a driver in a Prius. The driver was super friendly and tried to figure out how we and our 8 pieces of luggage would get in the car. Would book city hook again but please don’t do that to your customers or drivers. It just seems as if you only want the money and don’t care about the customers experience.”

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Posted 7 years ago

We're glad the driver was helpful. When you book with your choice of transporter through our system, we send all the details exactly as you request. It looks like your they sent you the wrong car without informing us. We take this type of mix-up very seriously and we will do our very best to make sure it doesn't happen in future. Part of booking through CityHook means that we're here to help resolve issues like this. We will get in touch with you separately to resolve this and, of course, refund any fare difference.

Posted 7 years ago

“Really good service”

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Posted 7 years ago

“CityHook was the best priced option (using comparison site SkyScanner). The driver was ready for us when we landed and loaded all of our bags onto the van. Couldn’t fault the experience and would definitely use them again! Thanks!”

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Posted 7 years ago

“Very good service, smart drivers, nice cars all round excellent operation”

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Posted 7 years ago

“Arrived at Palma and no taxi, website is poor and advised to send what's app message. Sent message and no-one has looked at what's app for 9 months, tried to phone the number to get no answer!!!! Had to ring Majorca taxis myself as had nothing from city hook”

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Posted 7 years ago

CityHook is on stand-by to help with emergencies on your day of travel and to help resolve issues between you and your choice of transport company. You can reach us by voice, SMS, different chat services and WhatsApp. You did the right thing by calling the local provider directly, as stated clearly in your travel documents. On this occasion, the issue was due to the fact that you had made a booking much later than your flight arrival time.

Posted 7 years ago

“Great smooth service with no hiccups”

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Posted 7 years ago

“Met us at airport and even took us to supermarket. Spoke English. Return trip was a bit rushed and driver was very early due to over bookings but would highly recommend”

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Posted 7 years ago

“Reliable, efficient and competitively priced service.”

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Posted 7 years ago

“Excellent service both ways .”

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Posted 7 years ago

“A straightforward and simple process to reserve transfers from the airport to the hotel and vice versa.”

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Posted 7 years ago

City Hook is rated 4.6 based on 33 reviews