Borrelli Commercial Catering Equipment Reviews

Name: Borrelli Commercial Catering Equipment
Address: 98, Fox Drive, Dandenong South, Victoria
Rating: 4.76

4.8 Rating 661 Reviews

95 %

of reviewers recommend Borrelli Commercial Catering Equipment

4.8

Based on 661 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Borrelli Commercial Catering Equipment 5 star review on 26th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bar fridge is great, and delivery was quick. We did however pay $300+ for delivery as it’s a residential property requiring a forklift to bring it in. This was not the case, driver turned up banging on windows and yelling hello with a trolley and my husband went out to assist bring it in. So I’m terms of delivery cost, absolutely ridiculous.”

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Posted 2 years ago

Hi Alisha, Agree totally about the price. It’s crazy. This for the courier to provide a tailgate to lower it to the ground in lieu of customer having their own forklift. Bonkers. Courier companies take advantage of Health and Safety regulations where it suits and charge accordingly. We see none of this fee. Thanks very much for taking the time to leave your feedback. Have a great day. CKS Sales Team

Posted 2 years ago

“Service was great. Transport expensive. And the fridge shelving is not true commercial standards.”

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Posted 2 years ago

“Lady I spoke to on the phone was very helpful”

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Posted 2 years ago

“Great and prompt service. They were able to assist me immediately and helped to organise finance with Silver Chef. My products were sent to me straight away. Excellent communication.”

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Posted 2 years ago

“All went will with my order until we had an issue with delivery which was due to size of item not fitting in our lift. Tim has been super helpful & responsive in helping me deal with couriers so really appreciated. Border express have been hopeless but thankfully I am now dealing with Steadfast Logistics who seem to be better & more responsice. Still have not received fridge but hoping to have an update ASAP. Thanks Tim for your help!”

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Posted 2 years ago

“Extremely easy to deal with and the product arrived within a few days. Very happy”

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Posted 2 years ago

“Seems fine, I didn't expect it to be flat packed but it only took 15-20 mins to put together. Quality seems strong so far.”

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Posted 2 years ago

“I would like to thank CFS for the prompt and informative delivery details.”

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Posted 3 years ago

“Great to deal with”

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Posted 3 years ago

“Excellent service, only negative was no delivery advice from driver until he there. Not used fridge yet.”

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Posted 3 years ago

“Good service”

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Posted 3 years ago

“Quick and efficient but delivery was excessive when told to pay extra as the unit weight required a special lifting device to delivery and yet driver unloaded without any equipment to assist no special device attached to delivery vehicle.”

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Posted 3 years ago

Hi, Thanks for bringing this to our attention. It's not acceptable that you paid for a service you did not receive. The delivery driver should not have done that as it is against health and safety. The courier companies force these delivery conditions on us, so they should abide by their own rules. If you give the guys in the office a call on 0397836325 they will be able to assist. Have a great day,

Posted 3 years ago

“Efficient and helpful staff plus reasonable pricing and range . I’m very happy with CKS this is my third purchase.”

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Posted 3 years ago

“Good customer service. Very helpful information.”

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Posted 3 years ago

“Great fridge, fan a little loud in a quiet space, super lighting and very prompt service”

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Posted 3 years ago

“Exelent customer service and fast delivery, I would have no hesitation in buying through CKS again”

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Posted 3 years ago

“Excellent & prompt service, with delivery of the product within three days of the order being placed.”

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Posted 3 years ago

“Fridge look great, I haven't had a chance to switch it on yet. Delivery was fast.”

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Posted 3 years ago

“Very efficient process. Was slightly disappointed to be separately "pinged" for $100 delivery but that was an error on my part. Delivery guy was very helpful so that made up for it.”

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Posted 3 years ago

“Easy to order”

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Posted 3 years ago

Borrelli Commercial Catering Equipment is rated 4.8 based on 661 reviews