Borrelli Commercial Catering Equipment Reviews

4.8 Rating 551 Reviews
96 %
of reviewers recommend Borrelli Commercial Catering Equipment
4.8
Based on 551 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Borrelli Commercial Catering Equipment Reviews
Only got two of the three items paid for? Main shelf is missing.
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Posted 8 months ago
Have got it turned off at the moment because it's too loud for domestic inside use. Compressor always coming on, even though i have changed the settings as per instructions given by CKS.
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Posted 9 months ago
We paid extra money for delivery because we didn't have a forklift to unload the delivery. The large bench fridge we received was on a pallet that we were unable to wheel the product off of. The pallet had holes cut into it to bed the wheels of the fridge. It took us two hours to get the fridge off the pallet, post delivery.
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Posted 1 year ago
Not happy about the quality of items.
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Posted 1 year ago
Hi, Very sorry that you are unhappy with your product. I see that you have left an anonymous review so I am not sure the exact problem you have. Can you please give us some more feedback. Have you called the office to tell them your issues? Please give us a call on 0397836325. CKS Sales Team
Posted 1 year ago
Hi, After some investigation I see you purchased some chaffing dishes, can you please get in touch to explain what the issue is please. We can't assist if we don't know what is wrong. Thank you, CKS Sales team
Posted 1 year ago
I suppose to get the delivery on Monday, however my shop not open on Monday, it been delivered on Wednesday. It fridge is broken and it could not set the temperature. I contact to your service team, but until now no one come to fix it for me.
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Posted 1 year ago
The ordering process was very good however I still have not received my goods. I have tried calling and emailing your office and no response. Delivery should have been 2 Fridays ago. It would be nice to get an update as obviously the freight forwarder website is not correct. Very dissappointing
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Posted 1 year ago
1 hold of drew broken
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Posted 1 year ago
Firstly the delivery driver arrived alone. Three of our staff had to assist with unload from the truck. Secondly the key to the fridge was located in a plastic bag INSIDE the fridge. It was all completely ridiculous.
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Posted 2 years ago
It wasn’t delivered to the destination agreed. Left at depot and I had to organise extra cost transport to get it to the kitchen… very annoying to find out only when it got to the closest depot. CKS should have said that or delivered to the address.
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Posted 2 years ago
I felt mislead by the upright freezer I saw in the showroom and purchased. The inability to move shelves at all would have been a deciding factor in my purchase but they weren't in the display one which I now feel was a strategy to get the sale. Other than that the purchase and pickup experience was good.
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Posted 2 years ago
Borrelli Commercial Catering Equipment is rated 4.8 based on 551 reviews