Borrelli Commercial Catering Equipment Reviews

Name: Borrelli Commercial Catering Equipment
Address: 98, Fox Drive, Dandenong South, Victoria
Rating: 4.78

4.8 Rating 551 Reviews

96 %

of reviewers recommend Borrelli Commercial Catering Equipment

4.8

Based on 551 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Borrelli Commercial Catering Equipment 5 star review on 28th April 2024

Macdonald Tapfumaneyi

Borrelli Commercial Catering Equipment 5 star review on 22nd October 2022

Matthew Keats

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Responsive and reasonably priced - great to deal with”

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Posted 1 month ago

“Good service and great prices”

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Posted 7 months ago

“Good communication and timely delivery. Good product concept.”

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Posted 8 months ago

“Great customer service from company. Delivery driver nearly left at wrong house but that was all sorted.”

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Posted 9 months ago

“Service is good and prompt, quality control could be better as 1 leg supplied incorrect length so had to contact CKS and then wait to be supplied another correct length leg. But overall pretty good to deal with”

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Posted 9 months ago

“Oven is great but delivery was average”

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Posted 11 months ago

“GOOD SERVICE AND EASY TO DEAL WITH.”

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Posted 1 year ago

“Quality of product 5* Quality of customer service needs improvement.”

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Posted 1 year ago

Hi Katya, Thank you for taking the time to write your feedback. We are unsure what we did wrong. Your order says you picked up a GN pan. None of the staff can remember a problem when you came in. I have asked Tim to try and contact you to clarify as the last thing we want is to offend anyone with our service. Feel free to get in touch at 03 97836325 if we can't get hold of you. CKS Sales Team

Posted 1 year ago

“Good communication”

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Posted 1 year ago

“would use again”

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Posted 1 year ago

“Company was excellent to deal with. The staff are friendly, helpful & could help with any questions. I have not used the product yet.”

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Posted 1 year ago

“I should have given you 5 stars because of quick delivery and good quality of product, but it would be better if you can tell me exactly or at least period of time for delivery. Due to I don’t live near the restaurant that your driver dropped the product off, and when he tried to call me before 9am (restaurant open from 11.30am), i was not ready to go there, fortunately I have a staff working there at that time. Anyway the driver dropped off the product nicely but a bit far from the doorway under the hot sunny day.”

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Posted 1 year ago

“Purchased commercial glass door fridge. Product seems great. Delivery was a little high in cost.”

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Posted 1 year ago

“Very helpful and professional Answered all my questions Would recommend”

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Posted 1 year ago

“Bar fridge is great, and delivery was quick. We did however pay $300+ for delivery as it’s a residential property requiring a forklift to bring it in. This was not the case, driver turned up banging on windows and yelling hello with a trolley and my husband went out to assist bring it in. So I’m terms of delivery cost, absolutely ridiculous.”

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Posted 1 year ago

Hi Alisha, Agree totally about the price. It’s crazy. This for the courier to provide a tailgate to lower it to the ground in lieu of customer having their own forklift. Bonkers. Courier companies take advantage of Health and Safety regulations where it suits and charge accordingly. We see none of this fee. Thanks very much for taking the time to leave your feedback. Have a great day. CKS Sales Team

Posted 1 year ago

“Service was great. Transport expensive. And the fridge shelving is not true commercial standards.”

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Posted 1 year ago

“Lady I spoke to on the phone was very helpful”

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Posted 1 year ago

“Great and prompt service. They were able to assist me immediately and helped to organise finance with Silver Chef. My products were sent to me straight away. Excellent communication.”

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Posted 1 year ago

“All went will with my order until we had an issue with delivery which was due to size of item not fitting in our lift. Tim has been super helpful & responsive in helping me deal with couriers so really appreciated. Border express have been hopeless but thankfully I am now dealing with Steadfast Logistics who seem to be better & more responsice. Still have not received fridge but hoping to have an update ASAP. Thanks Tim for your help!”

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Posted 1 year ago

“Extremely easy to deal with and the product arrived within a few days. Very happy”

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Posted 1 year ago

Borrelli Commercial Catering Equipment is rated 4.8 based on 551 reviews