Claims2gain Reviews

Name: Claims2gain
Rating: 4.35

4.4 Rating 446 Reviews

86 %

of reviewers recommend Claims2gain

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4.4

Based on 446 reviews

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Claims2gain 5 star review on 19th January 2017

Claims2gain 4 star review on 24th November 2016

Aileen McAteer

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great people and help you all the way to the finish”

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Posted 7 years ago

I'm glad we were able to get your money back for you. We pride ourselves on good customer service so always enjoy hearing the teams hard work is appreciated by our customers. Don't hesitate to contact us again if you can think of any more finances you have taken out in the past. Kind regards, Rebecca Adamson collections officer

Posted 7 years ago

“excellent service by hardwick again looked after us from start to finish”

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Posted 7 years ago

Thank you for taking the time to leave a review for us. We are all happy to hear your claim was successful. I'm not sure if you are aware, but for every successful person you recommend to us, you will receive a £20 referral fee. Make sure whoever you recommend mentions your name when they contact us. Kind regards, Rebecca Adamson collections officer

Posted 7 years ago

“Everything was all sorted by them hardly any involvement good service”

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Posted 7 years ago

Thank you for your review, we always try to make the process of claiming PPI back as smooth as possible for our customers. I am glad to hear this was the case with your claim. Don't hesitate to call the office if you have anything further for us to investigate. Kind regards, Rebecca Adamson collections officer

Posted 7 years ago

“Your service was excellent. Very helpful, polite staff. I didn't believe I was entitled to anything but you showed me otherwise. Thank you so much.”

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Posted 7 years ago

Thank you for your review, we all enjoy hearing when our clients have had a successful claim through us. The team really appreciate hearing when their hard work has paid off so I will be sure to let them know. Don't hesitate to contact us if you can think of anything further for us to look into. Kind regards, Rebecca Adamson collections officer

Posted 7 years ago

“Your service was excellent”

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Posted 7 years ago

“On several occasions whilst communicating with several members of staff via telephone, the call operators were very curt in manner, did not deal with communication competently and did not seem interested with dealing with matters in depth. However when payment was due on accounts we was hassled continuously. A certain claims dealer called Janice was given a full explanation around a delayed payment has the company had not processed a cheque for payment. She was given a time frame when the payment would be made, yet still found it necessary to send a distasteful telephone text to my wife threatening legal action if payment wasn't made even though she was made aware fully of the situation, I thought the whole experience in dealing with your company unpleasent and extremely unprofessional!”

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Posted 7 years ago

Thank you for your review. I appreciate all comments and look to respond to each customer and if necssary address any issues raised. I have reviewed your account and work completed. I have listenedd to all calls connected and I have not found any whereby you are unhappy with our service. At no point have you advised of any problems. Mr Agar you take the majority of the calls and always ask us to deal with your wife, who we have rarely spoken to. we were only notified on 6th dec that you had a problem with the cheque issued and we then waited for a new one to be sent out. the initial invoice was raised 31/10 its only upon notice of consequence of none payment did we receive a call from Mrs Agar who explained a different situation. We have adhered to the correct collection activity on an account which appears over due. I am sorry that you feel that our service has been substandard, however I cannot find fault with the process your accounts have been through. Thank you once again for taking time out to write a review. Kind regards Kylie Sheedy Operations Director

Posted 7 years ago

“Claims2gain have been brilliant throughout my PPI claim - and have delivered much more than I anticipated. Totally professional service from start to finish - very friendly staff - Thank you so much”

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Posted 7 years ago

Hello, thanks for your positive review, another 5 star, we aim to please. Kind regards Kylie Sheedy Operations Director

Posted 7 years ago

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Posted 7 years ago

Good afternoon Mr Beeston, really pleased your have experienced the proffessionalism and friendliness of the Hardwick family ....and had successful claims, glad to be of service. Kind regards Kylie Sheedy Ops Director

Posted 7 years ago

“I was very happy with your service I would recommend it to any one”

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Posted 7 years ago

Thank you for your review, really pleased you had some success. If we can help again please let us know. Kind regards Kylie Sheedy Ops Director.

Posted 7 years ago

“I was fed up of claims companies ringing so in the end I said ok. I knew I hadn’t had any PPI and I was correct - all the hassle of paperwork and phone calls and nothing - I wish claims companies would believe me!!!”

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Posted 7 years ago

“I had a phone call from this company out the blue. I know what these calls are all about and I didn't want it... I immediately asked for my name to be removed from the marketing database - my legal right. The caller, "Lee" said "You listen to what I've got to say and then I might remove your name" ... So this company are trying to blackmail me into my legal right to have my data deleted? Reporting this to the hills.”

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Posted 7 years ago

“Very professional, thank you”

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Posted 7 years ago

“Quick, very thorough and overall professional. Thank you all”

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Posted 7 years ago

“excellent service”

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Posted 7 years ago

“i was approached by a cold call.had been thinking about ppi for some time so the call made it easier and less hassle.took some time to think of the company's i had used but the person on the phone helped to make it easier. process was started and more forms through the post to be filled out, not to difficult. when the claim was successful it was continuous calls asking for their invoice to be paid.had to explain that i was waiting for the cheque to clear and then i would pay(obviously) last one that came through was paid to me by bacs which i never realized but kept getting phone calls and txts,also wasnt aware of the 30% +vat charge,i think that is a bit high”

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Posted 7 years ago

“Brilliant fast result. Just in time for my holiday. Many thanks.”

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Posted 7 years ago

“Welcoming polite helpful explained everything very good”

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Posted 7 years ago

“5 stars was kept in formed from start to finish lovely helpful people to speak to on the phone. Would highly recommend.”

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Posted 7 years ago

“get some money back”

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Posted 7 years ago

“Money we would not have received”

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Posted 7 years ago

Claims2gain is rated 4.4 based on 446 reviews